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Transaction & Operations Coordinator

RGroup Realty
Tucson, AZ

Quick Apply

Job Details

Full-time
$50,000 - $72,000 a year

Qualifications

Real Estate License
Property management company experience
Practicing real estate
Real estate transaction management software

Full Job Description

Transaction & Operations Coordinator (TC/Ops Manager)

Real Estate Brokerage | Property Management | AI-Assisted Operations
Company: RGroup Realty (https://www.rgroupaz.com?utm_source=chatgpt.com)
Location: Tucson, Arizona
Position Type: Full-Time | In-Office
License Requirement: Active Arizona Real Estate License Required

About Us

RGroup Realty is not a traditional real estate office.

We're a growing real estate brokerage and property management company building a smarter, more efficient operation using technology, automation, AI-assisted systems, and strong operational workflows.

Our company supports:

Residential real estate sales
Property management
Maintenance coordination
Inspection services
Marketing and operational systems

Our tech stack includes:

AppFolio
Lone Wolf Transact
Go High Level
Google Workspace
Dialpad
zInspector
AI-assisted workflow systems

We're looking for someone who is organized, adaptable, calm under pressure, and comfortable working in a fast-moving environment that continues to evolve.

About the Role

This role is part Transaction Coordinator, part Operations Coordinator, and part workflow quarterback.

You'll help keep transactions, communication, compliance, and operational follow-up moving across both brokerage and property management operations.

Some days you'll be helping an agent clean up a transaction file before closing. Other days may involve coordinating maintenance follow-up, reviewing AI-generated communication before it goes out, handling operational escalations, or helping leadership stay organized on priorities.

We already use AI and automation heavily to reduce repetitive admin work. The goal is not to replace people. The goal is to remove unnecessary friction so our team can focus on higher-level work and better service.

We need someone who:

Notices details
Follows up consistently
Communicates professionally
Prioritizes well
Stays calm under pressure
Takes ownership without needing constant direction

What You'll Be Doing

Transaction Coordination

Manage transaction files from contract to close
Track deadlines, signatures, and compliance items
Coordinate with agents on missing paperwork and outstanding tasks
Support the Branch Manager with file review and exception handling
Maintain organized and compliant transaction records

Property Management Operations Support

Help bridge communication between brokerage and property management operations
Support Asset Managers with operational coordination and follow-up
Assist with owner, tenant, vendor, inspection, and maintenance workflows
Track recurring operational items like lease renewals, notices, inspections, and maintenance follow-up
Support AppFolio-related operational processes

AI-Assisted Workflow Support

Work alongside AI-assisted systems and automation tools
Review AI-generated communication and documentation before it goes external
Use AI tools to organize information, summarize conversations, document workflows, and improve efficiency
Help identify repetitive tasks that can be streamlined or automated

You do not need to be a programmer or AI expert.
You do need to be comfortable learning and using technology.

Communication & Follow-Up

Monitor incoming operational communication and route issues appropriately
Help ensure important items do not sit unresolved
Draft professional communication when needed
Maintain notes, reminders, and follow-up tracking
Escalate legal, compliance, broker-level, or sensitive matters appropriately

What We're Looking For

Required

Active Arizona Real Estate License
Tucson-based and available to work in-office full-time
Arizona transaction coordination experience
Property management experience
Familiarity with AppFolio or similar property management platforms
Familiarity with Lone Wolf Transact or similar transaction management systems
Strong organizational skills and attention to detail
Ability to manage multiple priorities without losing control of follow-up
Professional communication skills
Good judgment and problem-solving ability

Preferred

Experience working inside a brokerage office
Experience supporting both sales and property management operations
Familiarity with:
- Go High Level
- Dialpad
- Google Workspace
- zInspector
- MLS systems
Experience creating checklists, workflows, SOPs, or operational documentation

This Role Is a Good Fit If You:

Like creating order out of chaos
Follow up naturally without being reminded
Catch missing details quickly
Communicate professionally with agents, owners, tenants, vendors, and leadership
Are comfortable learning new systems and technology
Understand how important organization and accountability are in real estate operations
Can work independently without constant supervision

This Role Is NOT a Good Fit If You:

Need every task assigned step-by-step
Dislike technology or changing systems
Struggle with organization or follow-up
Want a narrow front-desk style role
Prefer highly repetitive work with little variety
Get overwhelmed easily in fast-moving environments

Compensation & Details

Compensation Range: $50,000 – $72,000 depending on experience
Full-Time | In-Office
Tucson, Arizona
W-2 Position
Reports to: Branch Manager, RGroup Realty

Why Join RGroup Realty?

We're building something different.

This role gives you the opportunity to be part of a company actively improving how real estate and property management operations function through better systems, technology, automation, and accountability.

You'll have the ability to grow with the company while helping shape how the operation evolves moving forward.

Apply Today

If you're licensed, organized, operationally strong, and comfortable working in a fast-moving environment that uses technology and AI as leverage — we'd like to talk with you.

Quick Apply

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