Top 3567 It service Jobs in Tulsa, Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Technology Support IT
American Power Innovations, LLC —Tulsa, OK
- $60,000 - $64,000 a year
- Full-time
- Mid-level
- Windows
- Continuous improvement
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1d
Tier 1, IT Help Desk Support
Centre Technologies —Tulsa, OK
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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Client Onboarding Project Manager
Gallagher —Tulsa, OK
- $59,500 - $116,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
IT Technician
BROKEN ARROW PUBLIC SCHOOLS —Broken Arrow, OK
- Full-time
- Google Workspace
- Mid-level
- Windows
Junior Systems Administrator
GRAND Mental Health —Tulsa, OK
- From $67,000 a year
- Full-time
- Computer science
- Computer Science
- HIPAA
Quick Apply
12h
Residential Electrician
Mister Sparky of Mid America —Tulsa, OK
- $100,000 - $300,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Super GP Dentist
Affordable Dentures & Implants - Clinical Account —Tulsa, OK
- $250,000 - $650,000 a year
- Full-time
- 18 years or older
- Dental office
- Doctoral degree
- Continuing education credits
- Health savings account
Quick Apply
Maintenance Technician -- Electrical
Botanic Tonics, LLC —Broken Arrow, OK
- $24 - $31 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
Technical Project Engineer - -Static Sealing Solutions North America
EagleBurgmann Industries LP —Broken Arrow, OK
- Customer service
- Mid-level
- Continuous improvement
- Tuition reimbursement
Network Architect
Targa Resources —Tulsa, OK
- Programmable logic controllers
- Bachelor's degree
- Senior level
Quality Engineer
GD Energy Products —Tulsa, OK
- Full-time
- Engineering
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
7d
Licensed Insurance Sales Representative
Diamond Agency LLC —Tulsa, OK
- Up to $185,000 a year
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
6h
Financial Operations Coordinator
Reset Restoration Services —Tulsa, OK
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- QuickBooks
- Health insurance
- Dental insurance
Quick Apply
Outpatient Clinical Testing/Therapy Psychologist
LifeStance Health —Tulsa, OK
- $98,000 - $157,440 a year
- Full-time
- Hybrid work
- Psychiatry
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Engineer
Sonaca North America —Tulsa, OK
- $65,000 a year
- Online Application
- Background check
- Mid-level
- 3 years
- Wellness program
- Paid holidays
Quick Apply
Maintenance Technician
Botanic Tonics, LLC —Broken Arrow, OK
- $24 - $31 an hour
- Weekends as needed
- Background check
- Maintenance
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Safety Manager
Metro Tech Electric —Tulsa, OK
- From $85,000 a year
- Weekends as needed
- Construction site
- Bachelor of Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
5d
Machinist
GD Energy Products —Tulsa, OK
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Armed Security Officer /or/ SOC Dispatch (Part-Time)
TRICORPS SECURITY —Tulsa, OK
- From $22 an hour
- Part-time
- Background check
- Driver's License
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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it service jobs near tulsa, ok

IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it service jobs in tulsa, ok

IT Support Technician

Technology Support IT

Tier 1, IT Help Desk Support

Client Onboarding Project Manager

IT Technician

Junior Systems Administrator

Residential Electrician

Super GP Dentist

Maintenance Technician -- Electrical

Technical Project Engineer - -Static Sealing Solutions North America

Network Architect

Quality Engineer

Licensed Insurance Sales Representative

Financial Operations Coordinator

Outpatient Clinical Testing/Therapy Psychologist

Quality Engineer

Maintenance Technician

Safety Manager

Machinist

Armed Security Officer /or/ SOC Dispatch (Part-Time)

I want to receive the latest job alert for it service in tulsa, ok

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