Top 179 Answering service Jobs in Tulsa Ok

Call Center Specialist I
Family & Childrens Services, Inc. —Tulsa, OK
- Call employer
- Hybrid work
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
9d
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Owasso, OK
- $14.50 - $18.99 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Front Desk Medical Receptionist
Redbud Physical Therapy —Tulsa, OK
- $16 - $18 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Entry level
Central Telecommunications Operator
Saint Francis Hospital, Inc. —Tulsa, OK
- Weekends as needed
- Mid-level
- High school diploma or GED
- Typing
Quick Apply
9d
Front Desk Medical Receptionist
Physical Therapy Central —Tulsa, OK
- $16 - $18 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Entry level
Office Secretary
Arrow Loan Company —Tulsa, OK
- $12 an hour
- Urgently hiring
- No experience needed
- Office
- Driver's License
- Paid time off
Quick Apply
2d
Unit Secretary - Per Diem Days
Select Specialty Hospital - Tulsa —Tulsa, OK
- $22 an hour
- 12 hour shift
- Inpatient
- High school diploma or GED
- Critical & Intensive Care
- Opportunities for advancement
Established Patient Scheduler - Full Time
Urologic Specialists of Oklahoma Inc —Tulsa, OK
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Tulsa, OK
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
Customer Experience Specialist
Epic Charter School —Tulsa, OK
- $22.96 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
8d
Patient Service Representative Part Time
Oklahoma State University —Tulsa, OK
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Data entry
- Medical terminology
Appointment Scheduler
The Orthopaedic Center —Tulsa, OK
- $16 - $18 an hour
- Full-time
- Background check
- Word processing
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
5d
Customer Relations Associate
JT Wholesale Auto, Inc. —Broken Arrow, OK
- $13 - $17 an hour
- Part-time
- Bilingual
- Background check
- Dealership
- Paid training
- 401(k)
Quick Apply
Guest Experience Ambassador, Guest Services, Full - Time
Philos Hospitality, Inc. d/b/a Hospitality House of Tulsa —Tulsa, OK
- From $18 an hour
- Email
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual Patient Service Representative
Touchstone Medical Imaging —Tulsa, OK
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Customer Service Representative - Patient Registration I
R1 RCM, Inc. —Tulsa, OK
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Established Patient Scheduler - Part Time
Urologic Specialists of Oklahoma Inc —Tulsa, OK
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
Patient Access Rep
Hillcrest Medical Center —Tulsa, OK
- 8 hour shift
- Microsoft Outlook
- Hospital
- High school diploma or GED
- Health insurance
- Tuition reimbursement
5d
OFFICE SECRETARY
Superior Loan Co. —Tulsa, OK
- $12 an hour
- Full-time
- No experience needed
- Office
- Driver's License
- Paid time off
Quick Apply
2d
Administrative Assistant II - Claremore
THE SALVATION ARMY —Tulsa, OK
- $20 an hour
- Part-time
- Computer literacy
- Basic math
- English
Quick Apply

I want to receive the latest job alert for answering service in tulsa ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

answering service jobs near tulsa ok

Customer Service Representative jobs in Tulsa, OK

Scheduler jobs in Tulsa, OK

Guest Service Agent jobs in Tulsa, OK

Patient Access Representative jobs in Tulsa, OK

Customer Service Representative jobs in Owasso, OK

Customer Service Representative jobs in Broken Arrow, OK

Administrative Assistant jobs in Tulsa, OK

Front Desk Receptionist jobs in Tulsa, OK

Unit Secretary jobs in Tulsa, OK

Patient Services Representative jobs in Tulsa, OK

Call Center Representative jobs in Tulsa, OK

Remote Scheduling Appointment jobs in Massachusetts

Appointment Coordinator jobs in Boston, MA

Appointment Coordinator jobs in Houston, TX

High Ticket Appointment Setter jobs in Remote

Event Coordinator jobs in Winston Salem, NC

Appointment Coordinator jobs in Lexington, KY

Appointment Coordinator jobs in Fairburn, GA

Bottle Service jobs in Cincinnati, OH

Customer Service Representative jobs in San Juan, PR

Call Center Specialist I

Family & Childrens Services, Inc. -
Tulsa, OK

Quick Apply

Job Details

9 days ago

Qualifications

High school diploma or GED

Full Job Description

job summary:

The Call Center Specialist I serves as the first point of contact for individuals seeking services and for current clients of the agency. This role is responsible for answering incoming calls, providing accurate information, connecting callers to appropriate departments or team members, such as Call Center Specialists II for client registration, and supporting current clients with questions related to their ongoing care.

The Call Center Specialist I plays a vital role in creating a welcoming, supportive experience for all callers while ensuring efficient communication and coordination across programs and clinicians.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

Answer and manage incoming calls in a professional, courteous, and timely manner
Route new clients to the Client Registration, Call Center Spec. II, department and provide general information about services
Assist current clients with connecting to their clinicians, care teams, and program staff
Provide information about agency programs, appointments, and available resources
Respond to client questions and concerns with empathy, professionalism, and discretion
Accurately document interactions in the appropriate systems as required
Ensure confidentiality and compliance with HIPAA and agency policies
Support a positive client experience by demonstrating patience, active listening, and problem-solving skills
Collaborate with internal departments to ensure smooth communication and follow-up

QUALIFICATIONS

EDUCATION:

Must be a high school graduate or have HS equivalent

EXPERIENCE:

Prior customer service, call center, and healthcare experience preferred.

PERFORMANCE COMPETENCIES:

Communication
Decision Making
Engagement
Initiative and Accountability
Interpersonal
Learning
Organizational Alignment
Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

Strong verbal communication and active listening skills.
Accurate data entry and documentation skills.
Handle high call volumes efficiently.
Ability to assess caller needs and route appropriately.
Remain calm and professional when speaking with individuals who may be in distress.
Basic computer skills and ability to navigate multiple systems.
Understanding of confidentiality standards.
Build rapport quickly and provide empathetic support.

CERTIFICATIONS/LICENSES:

ODMHSAS Case Manager I Certification, completed within 60 days of eligibility.

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Work Environment

This position operates in a hybrid work environment, with required in-office work Tuesday through Thursday and remote work on designated days as approved by the agency. The schedule may be adjusted based on organizational needs.

The role requires extended periods of phone and computer use. When working remotely, the employee must maintain a private, secure workspace to ensure client confidentiality and compliance with HIPAA and agency policies. Reliable high-speed internet access and the ability to work independently while maintaining productivity and responsiveness are required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

answering service jobs in tulsa ok

Call Center Specialist I

Customer Service Representative - Patient Registration

Front Desk Medical Receptionist

Central Telecommunications Operator

Front Desk Medical Receptionist

Office Secretary

Unit Secretary - Per Diem Days

Established Patient Scheduler - Full Time

Part Time Patient Customer Service Representative

Customer Experience Specialist

Patient Service Representative Part Time

Appointment Scheduler

Customer Relations Associate

Guest Experience Ambassador, Guest Services, Full - Time

Bilingual Patient Service Representative

Customer Service Representative - Patient Registration I

Established Patient Scheduler - Part Time

Patient Access Rep

OFFICE SECRETARY

Administrative Assistant II - Claremore

I want to receive the latest job alert for answering service in tulsa ok

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected