Top 10 Help desk entry level Jobs in Tulsa Ok

IT Support Tier I
Big Brand Tire & Service —Tulsa, OK
- $20 - $28 an hour
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
12d
IT Support Specialist I
Zeeco —Tulsa, OK
- Full-time
- Office
- Typing
- In-person
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Geek Squad Agent (Retail Store)
Best Buy —Tulsa, OK
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
Technical Support Specialist
BankOnIT, LLC —Tulsa, OK
- Full-time
- Mid-level
- Analysis skills
- Ability to sit for extended periods
IT Field Technician
Darkhorse Tech —Tulsa, OK
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
TOM TAI-E Technician
Amazon.com Services LLC —Tulsa, OK
- $25 - $41 an hour
- Full-time
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
Epic Principal Trainer - Optime/Radiant/Cupid
Saint Francis Health System —Tulsa, OK
- Full-time
- Classroom
- HIPAA
- High school diploma or GED

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IT System Administrator
Stand-By Personnel —Claremore, OK
3+ years of desktop support, helpdesk, field support, or similar IT experience required. We are seeking an experienced IT System Administrator to provide hands-…
$20 - $30 an hour
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IT Support Tier I
Big Brand Tire & Service —Tulsa, OK
Associate degree or equivalent experience in Information Technology, Computer Science, or related field. The IT Support Level I Technician is responsible for…
$20 - $28 an hour
Quick Apply
12d

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IT Associate - (Entry Level)
American Pan Company —Urbana, OH
Associate degree or coursework in Information Technology or related field. The Entry-Level IT Support Specialist provides first-line technical support to end…
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IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
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help desk entry level jobs near tulsa ok

IT Support Tier I

Big Brand Tire & Service -
Tulsa, OK

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Job Details

Full-time
$20 - $28 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount

Qualifications

Desktop computer repair
Asset management
Endpoint Security
Employee onboarding
Knowledge management
Google Workspace
Office equipment routine maintenance
Computer science
Records maintenance
Network troubleshooting
Mobile device support
Email customer support
Computer Science
IT user and group management
Wireless networking
Phone communication
Associate's degree in computer science
IT asset management
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Windows
Incident Escalation
Printer (troubleshooting support)
Software installation
Wi-Fi protocol
Help files
Associate's degree in information technology
Internal employee customer service
Cloud service support

Full Job Description

IT Support Tier I

Type: Hybrid

The IT Support Level I Technician is responsible for providing first-line technical support to end users across all company locations. This role focuses on resolving routine hardware, software, and network issues, assisting with user onboarding/offboarding, and maintaining accurate IT documentation and inventory. The ideal candidate delivers excellent customer service, communicates effectively, and is eager to grow within IT operations.

Key Responsibilities

End-User Support

Serve as the first point of contact for IT support via phone, email, or ticketing system.
Provide timely troubleshooting for desktops, laptops, peripherals, and mobile devices.
Support end users on Windows and macOS systems, Microsoft 365, Google Workspace, and standard business applications.
Reset passwords, configure MFA, and manage basic account access in Active Directory and related systems.
Assist users with network connectivity issues, VPN access, and printer setup.
Document all requests and resolutions accurately in the IT ticketing system.
Escalate unresolved issues to Tier II or Tier III support following defined procedures.

Device & Software Management

Configure and deploy computers and devices in accordance with company standards.
Install, update, and troubleshoot approved software applications.
Perform basic maintenance and support for printers, scanners, and VoIP phones.
Maintain accurate asset records for IT hardware assignments and equipment lifecycle tracking.

Operational & Administrative

Support employee onboarding/offboarding by preparing, configuring, and retrieving IT equipment.
Assist in tracking IT inventory, licenses, and warranty renewals.
Ensure compliance with IT security best practices, including password policies, MFA enrollment, and endpoint protection.
Contribute to the IT knowledge base with user guides and troubleshooting articles.
Provide excellent customer service and maintain a professional, helpful attitude in all interactions.

Skills & Qualifications

Associate degree or equivalent experience in Information Technology, Computer Science, or related field.
1–2 years of experience in IT helpdesk or desktop support environment preferred.
Familiarity with Microsoft 365 administration, Active Directory, and common SaaS tools.
Strong understanding of Windows 10/11, macOS, and basic networking concepts (TCP/IP, VPN, Wi-Fi).
Experience with hardware setup, printer configuration, and endpoint troubleshooting.
Ability to use and manage IT ticketing systems effectively.
Excellent communication and customer service skills.
Strong organizational and time management abilities.
Eagerness to learn and grow within the IT team.

Benefits

Paid vacation and holidays
Medical, dental, vision, life, and supplemental insurances
401(k) with company match
Employee discounts

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

Quick Apply

Refine Your Search

help desk entry level jobs in tulsa ok

IT Support Tier I

IT Support Specialist I

Geek Squad Agent (Retail Store)

Technical Support Specialist

IT Field Technician

TOM TAI-E Technician

Epic Principal Trainer - Optime/Radiant/Cupid

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