Top 691 Work from home Jobs in Twin Falls, Id

Inbound Call Center Agent
AnswerNet —Twin Falls, ID
- $16 an hour
- Full-time
- Remote
- English
- High school diploma or GED
- Criminal background check
- Paid training
Quick Apply
Retirement Plan Operations Specialist
Guidant Financial —Twin Falls, ID
- $23.55 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
5d
Insurance Property Inspector
Information Providers, Inc —Twin Falls, ID
- $20 - $28 an hour
- Part-time
- Remote
- Computer literacy
- Windows
- Driver's License
Quick Apply
Licensed Mental Health Therapist
Headway —Idaho
- Up to $110.27 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Clinical Social Worker
Headway —Idaho
- Up to $110.27 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Psychiatric Mental Health Nurse Practitioner
Headway —Idaho
- Up to $219 an hour
- Full-time
- Remote
- Private practice
- Psychiatry
- Mid-level
Licensed Marriage and Family Therapist
Headway —Idaho
- Up to $110.27 an hour
- Remote
- Private practice
- LMFT
- Mid-level
Licensed Psychiatric Nurse Practitioner
Headway —Idaho
- Up to $219 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Product Security Engineer - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Licensed Clinical Social Worker
Headway —Idaho
- Up to $110.27 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Idaho
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Licensed Clinical Psychologist
Headway —Idaho
- Up to $157 an hour
- Remote
- Private practice
- Master's degree
- Psychology
Teletherapy - Speech Language Pathologist - Idaho
Sunbelt Staffing —Twin Falls, ID
- Full-time
- Remote
- School experience
- Mid-level
- Master's degree
Quick Apply
Digital Forensics Examiner - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Penetration Tester (Ethical Hacker) - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Idaho
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Account Manager
Alltech —Idaho
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Wound Care Nurse Practitioner
Myers WoundCare Consultants of Nevada —Idaho
- Choose your own hours
- Remote
- Skilled nursing facility
- RN License
- Nursing home
Quick Apply
11d

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Inbound Call Center Agent

AnswerNet -
Twin Falls, ID

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Paid training

Qualifications

Customer relationship building
Phone communication
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Customer engagement
Emotional safety support
Telecommunications headsets
Typing
Grammar Experience
Quality data entry
Customer data entry

Full Job Description

Inbound Call Center Agent
Hours: Vary Monday – Friday: 12:00 PM – 10:00 PM and Saturday - Sunday: 10:00 AM – 07:00 PM
Salary: $16.00 an hour
Benefits available after 60 Days for Full-Time Employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

Summary of Position:
AnswerNet is looking for remote, quality, customer-experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview:
Customer Service Representatives (CSRs) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Job Duties / Responsibilities / Essential Functions include, but are not limited to:

Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Guide callers through basic troubleshooting, website navigation, and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other CSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

Required Knowledge /Skills / Abilities / Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shifts to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with a keyboard, using two monitors, and a USB-Connected headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

8:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week are required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
30-minute unpaid lunches

Language:

English as a primary language

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

work from home jobs in twin falls, id

Inbound Call Center Agent

Retirement Plan Operations Specialist

Insurance Property Inspector

Licensed Mental Health Therapist

Licensed Clinical Social Worker

Licensed Psychiatric Mental Health Nurse Practitioner

Licensed Marriage and Family Therapist

Licensed Psychiatric Nurse Practitioner

Product Security Engineer - AI Trainer

Licensed Clinical Social Worker

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Licensed Clinical Psychologist

Teletherapy - Speech Language Pathologist - Idaho

Digital Forensics Examiner - AI Trainer

Senior Quantitative Analyst - AI Trainer

Senior Data Scientist - AI Trainer

Penetration Tester (Ethical Hacker) - AI Trainer

Cybersecurity Technical Writer - AI Trainer

Account Manager

Wound Care Nurse Practitioner

I want to receive the latest job alert for work from home in twin falls, id

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