Top 49 Pc support Jobs in Tyler, Tx

I/T Technician - Help Desk
Smith County —Tyler, TX
- $59,318 - $67,885 a year
- Full-time
- Office
- Windows
- Travel
Assistant Computer Systems Administrator
Texas Eastern Federal Public Defender —Tyler, TX
- Weekends as needed
- Background check
- Computer Science
- Mid-level
6d
IT Support Partner
The University of Texas at Tyler —Tyler, TX
- Full-time
- Computer science
- 6 years
- Computer Science
- Retirement plan
Technical Accounts & Application Engineer
Pico Technology —Tyler, TX
- $100,000 - $175,000 a year
- Full-time
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
- Health savings account
- Health insurance
Quick Apply
Pharmacist
Everise —Texas
- $50 - $60 an hour
- Full-time
- Background check
- Customer service
- Bachelor of Science
- Paid training
- Health insurance
Quick Apply
Inpatient Coder
Houston Methodist —Texas
- Full-time
- Anatomy knowledge
- English
- Mid-level
10d
Sr Inpatient Coder
Houston Methodist —Texas
- Full-time
- Anatomy knowledge
- English
- Travel
3d
Lead Outpatient Coder
Houston Methodist —Texas
- Full-time
- Anatomy knowledge
- Writing skills
- English
11d
Shipping & Receiving I
The Hillman Group —Tyler, TX
- $16.50 an hour
- Overtime
- High school diploma or GED
- Warehouse
- Organizational skills
Server
Abuelo's —Tyler, TX
- $2.13 an hour + tips
- Full-time
- Serving
- US work authorization
- Reliable transportation
- Paid time off
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Tyler, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Tyler, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
4d
Brand Ambassador (PT)
Carhartt —Tyler, TX
- $15.40 - $18.00 an hour
- Part-time
- Computer literacy
- Merchandising
- Travel
Quick Apply
Receptionist
SPECIAL HEALTH RESOURCES FOR TEXAS INCORPORATED —Tyler, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Counter Sales Associate
The Reynolds Company —Tyler, TX
- Full-time
- Mid-level
- Office
- Forklift
Quick Apply
Full Time Assistant Store Manager (Store 1162)
GameStop Inc —Tyler, TX
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
11d
Sales Representative, Off-Premise (Longview, Tyler and Surrounding Areas)
Mexcor Inc. dba Morales Beverage Group —Tyler, TX
- Full-time
- Hybrid work
- Merchandising
- Pass drug screening
- High school diploma or GED
Quick Apply
Assistant Manager
Ross Stores —Tyler, TX
- $18 - $20 an hour
- Weekends as needed
- 5 years
- Merchandising
- English
Quick Apply
Store Manager (Store 1162)
GameStop Inc —Tyler, TX
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
5d
Team Lead- Women's
Bass Pro Shops —Tyler, TX
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
3d

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I/T Technician - Help Desk

Smith County -
Tyler, TX

Apply Now

Job Details

Full-time
$59,318 - $67,885 a year

Qualifications

Customer communication
Windows
Incident Escalation
Printer (troubleshooting support)
Customer support ticket management
Productivity software
Escalation handling
Peripheral hardware support
Active Directory
Ticketing system technical support

Full Job Description

Summary/Objective

Smith County offers the opportunity to apply your training and experience in computer hardware, software, network, security or other technologies while also providing the environment to expand your IT knowledge and skills into new areas. As the first line of support for our customers, you will have the opportunity to invest in an exciting career path that also provides the ability to serve your community, law enforcement professionals, elected officials and other agencies providing critical services. We offer a dynamic teamwork environment with great benefits, great retirement and the opportunity to make a difference in your community while providing a critical service to the operations of our County Government. If you are looking for an opportunity to work in an environment where technological support is appreciated and valued by the organization, then Smith County Information Technology may be the right place for you.

The position is Monday through Friday from 8:00AM to 5:00PM and requires a periodic afterhours on call 1 week rotation approximately every 90 days. Our offices are located in downtown Tyler.

Duties and Responsibilities

Provide remote technical support for users with hardware, software, network and peripheral issues
Troubleshoot a wide variety of technical issues and escalate to field support or other IT personnel as necessary
Responsible for updating tickets and responding to incoming calls from customer issues
Properly documenting troubleshooting steps in a ticketing system prior to escalation
Ability to multitask between answering calls and working on issues
Provide excellent customer service, demonstrating good listening skills and patience working with users

Required Skills and Abilities

Ability to work independently on issues, multi-task, track work via a ticketing system and contribute in a fast-paced team environment will be crucial to success
Ability to listen and communicate professionally with our customers, creating a positive experience while providing technical support or escalating to other members of our team

Basic working knowledge of Windows OS, Microsoft Office, Active Directory, printers and PC networking along with remote support experience

Education and Experience

1-2 years of Desktop Support Experience in a business or government environment would be beneficial
Associate or bachelor’s Degree in a related field is desired but not a requirement
Relevant IT Certifications such as A+, CCNA are desired
Experience with Tyler Technology Odyssey Software is a plus

Licenses and Certifications

Required to attain a CJIS Certification within the first 60 days of employment with training provided by the County

Physical Demands and Work Environment
While performing the duties of this position, the incumbent is regularly required to bend, carry, climb, climb ladders, negotiate electrical hazards, grasp/squeeze, use hand tools, hear, keyboard, kneel, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side/twist, tolerate noise, tolerate hot and cold outside temperatures, pull, push, reach, reach overhead, see near, sit, stand, stoop, talk, twist, use his/her hands, drive a vehicle, walk, work at heights, and work alone and with others.
Travel

Occasional travel for training purposes as required

Apply Now

Refine Your Search

pc support jobs in tyler, tx

I/T Technician - Help Desk

Assistant Computer Systems Administrator

IT Support Partner

Technical Accounts & Application Engineer

Pharmacist

Inpatient Coder

Sr Inpatient Coder

Lead Outpatient Coder

Shipping & Receiving I

Server

Now Hiring IT and Telecom Field Technicians

Seasonal, Operations Technical Specialist (Part Time)

Brand Ambassador (PT)

Receptionist

Counter Sales Associate

Full Time Assistant Store Manager (Store 1162)

Sales Representative, Off-Premise (Longview, Tyler and Surrounding Areas)

Assistant Manager

Store Manager (Store 1162)

Team Lead- Women's

I want to receive the latest job alert for pc support in tyler, tx

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