Top 129 Member service representative Jobs in Tyler, Tx

Bilingual Member Contact Center Supervisor, Tyler West Office, Tyler TX
Altra Federal Credit Union —Tyler, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Health insurance
Quick Apply
4d
Remote Seasonal Licensed Health Insurance Agent TX
Qualfon —Texas
- $20 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
5d
Project Sales Representative | Uncapped Earnings | Leadership Growth Opportunities
Hargrove Roofing —Tyler, TX
- $75,000 - $150,000 a year
- Full-time
- No experience needed
- Residential
- High school diploma or GED
- Opportunities for advancement
Quick Apply
14d
Full-Time Member Service Representative - Tyler West - Tyler TX
Altra Federal Credit Union —Tyler, TX
- $17 - $19 an hour
- Full-time
- Spanish
- Computer literacy
- Office
- Paid holidays
- Health insurance
Quick Apply
1d
Member Service Representative
Crunch Fitness - Undefeated Tribe LLC —Tyler, TX
- $12 - $14 an hour
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
Quick Apply
Teller I
Southside Bank —Whitehouse, TX
- $16 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
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Teller I Float
Southside Bank —Flint, TX
- Full-time
- Office
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
7d
Member Service Representative (Overnight)
Crunch Fitness - Undefeated Tribe LLC —Tyler, TX
- $12 - $14 an hour
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Representative
EyeCare Associates of East Texas —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Member Services Associate I
Patriot Mobile —Tyler, TX
- From $20 an hour
- Overtime
- Sales
- Office
- Administrative experience
Quick Apply
Administrative Assistant - PRN
Altus Community Healthcare —Tyler, TX
- Part-time
- Computer literacy
- Writing skills
- HIPAA
Quick Apply
Plant Receptionist
John Soules Foods —Tyler, TX
- Monday to Friday
- Microsoft Word
- Spanish
- Microsoft Excel
- Disability insurance
- Dental insurance
Store Associate - Broadway Square, Tyler, TX
Finish Line —Tyler, TX
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- Employee discount
- Opportunities for advancement
Financial Services Representative - Troup Hwy - Tyler TX
Altra Federal Credit Union —Tyler, TX
- From $18 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Eye Care Partners Career Opportunities —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Taylor Berumen - State Farm Agent —Tyler, TX
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Account Representative - State Farm Agent Team Member
Brice Borgeson - State Farm Agent —Tyler, TX
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
6d
Benefits Representative
AMBA —Tyler, TX
- $65,000 - $90,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
- Retirement plan
Customer Service Representative
Coastal Chemical Co., LLC —Kilgore, TX
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
12d
Account Representative - State Farm Agent Team Member
Shawn Dunn - State Farm Agent —Bullard, TX
- $60,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply

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member service representative jobs near tyler, tx

Bilingual Member Contact Center Supervisor, Tyler West Office, Tyler TX

Altra Federal Credit Union -
Tyler, TX

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Sabbatical
Volunteer time off
Life insurance

Qualifications

Foreign language proficiency
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams

Full Job Description

Since 1931, Altra Federal Credit Union has been committed to helping our members live their best lives. As we celebrate our 95th anniversary, we continue to grow and innovate while staying true to our member-first philosophy, strong community focus, and commitment to exceptional service. With team members located across multiple states, Altra combines the personal service of a credit union with forward-thinking technology and operational excellence.

We are seeking a motivated and service-focused Bilingual Member Contact Center Supervisor to lead the daily operations of our Member Contact Center at our Tyler West Office, in Tyler TX. This role is responsible for supervising a team of representatives, ensuring exceptional member service, driving operational performance, and fostering a positive, collaborative work environment. The ideal candidate is a strong coach, an effective communicator, and passionate about delivering outstanding member experience.

Key Responsibilities

Manage the day-to-day flow in the contact center, including handling calls, live chat, emails, secure messaging, escalated phone calls, staff support, quality assurance monitoring, and scheduling changes, as necessary.
Communicate job expectations and evaluate staff against those expectations.
Participate in the hiring process and train new staff while providing ongoing training and development of existing staff.
Identify efficiencies and process improvements for improved agent and member experience.
Handle escalated member concerns and resolve complex service issues professionally and efficiently.
Foster a culture of accountability, teamwork, continuous improvement, and exceptional member service.

Qualifications

Required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff.
High school diploma (or equivalent) required.
Associate’s degree or higher preferred; two years of equivalent experience may be considered.
3+ years of similar or related experience required; previous call center experience would be a plus.
1+ years of supervisory experience highly encouraged but not required.
Basic knowledge of Finance, Accounting or a related field would be helpful.

Skills & Abilities

Self-starter, capable of working with general instructions and minimal supervision.
Ability to learn and retain knowledge.
Excellent phone skills, computer/keyboard skills.
Good math skills.
Effective oral and written communication skills and excellent organization skills.
Ability to multi-task utilizing multiple sources of software to make thorough decisions.
Must be proficient with Microsoft Office products (Word, Excel, Teams, and Outlook).

Availability

This position is full-time, 40- hours a week, Monday through Friday.
Member Contact Center operating hours are 7:30 a.m. to 5:30 p.m.
Supervisors are expected to rotate schedules with other Member Contact Center Supervisors across Altra markets.

Work Environment

This position is located at Altra’s Tyler West office in Tyler, TX.
The hired candidate will be expected to be full-time in the office to support staff.
Some travel may be required for training purposes to Wisconsin, where Altra headquarters are located.

Pay & Benefits

Offering competitive hourly pay, commensurate with experience and qualification.
Eligible to participate in the monthly incentive plan, with payouts earned based on plan guidelines.
Employees who are bilingual in Spanish receive a $1.00 per hour pay premium after successfully completing a language exam.
Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact on the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

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Refine Your Search

member service representative jobs in tyler, tx

Bilingual Member Contact Center Supervisor, Tyler West Office, Tyler TX

Remote Seasonal Licensed Health Insurance Agent TX

Project Sales Representative | Uncapped Earnings | Leadership Growth Opportunities

Full-Time Member Service Representative - Tyler West - Tyler TX

Member Service Representative

Teller I

Teller I Float

Member Service Representative (Overnight)

Call Center Representative

Member Services Associate I

Administrative Assistant - PRN

Plant Receptionist

Store Associate - Broadway Square, Tyler, TX

Financial Services Representative - Troup Hwy - Tyler TX

Call Center Representative

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Benefits Representative

Customer Service Representative

Account Representative - State Farm Agent Team Member

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