Top 169 Customer service Jobs in Tyler Tx

Customer Service Account Management Specialist
Klüber Lubrication NA LP —Tyler, TX
- 5 years
- Analysis skills
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
23h
Customer Service Account Management Specialist
Klüber Lubrication NA LP —Tyler, TX
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- 401(k) matching
19h
Customer Service Representative
Ark Assurance Group, Inc. —Tyler, TX
- $35,000 - $45,000 a year
- 8 hour shift
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative
Shiloh Private Wealth —Tyler, TX
- $42,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Central Station Alarm Dispatcher
East Texas Alarm, Inc. —Tyler, TX
- From $14 an hour
- Overtime
- Background check
- 18 years or older
- Data entry
- Paid training
- Health insurance
Quick Apply
Client Service Representative
OspriBio Path —Tyler, TX
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Continuous improvement
- Health insurance
- 401(k)
Quick Apply
12d
Customer Service Rep
Dynamic Workforce Solutions —Tyler, TX
- $16.98 - $17.00 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Member Services Associate I
Patriot Mobile —Tyler, TX
- From $20 an hour
- Overtime
- Sales
- Office
- Administrative experience
Quick Apply
Benefit Advisor/ Customer Service Representative
E.D.I.S. —Tyler, TX
- $16.00 - $16.25 an hour
- Full-time
- Spanish
- Data analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Service Associate
European Wax Center —Tyler, TX
- $10 - $20 an hour
- Part-time
- No education required
- In-person
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Cashier (Good4u Customer Care)
Natural Grocers —Tyler, TX
- From $15 an hour
- Part-time
- Data entry
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Client Care Representative
Benjamin Franklin Plumbing of Tyler, TX —Whitehouse, TX
- $16 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Client Care Coordinator
2M Automotive, LLC —Tyler, TX
- $16 - $18 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
12d
Front Desk Agent- Home2 Suites Tyler
Remington Hospitality —Tyler, TX
- 8 hour shift
- Computer literacy
- Writing skills
- Office
Pediatric Dental Front Desk Associate
Dentistry For Children —Tyler, TX
- Full-time
- Dental office
- High school diploma or GED
- Children
- Health insurance
- Paid time off
Quick Apply
4d
Customer Relations associate
Bass Pro Shops —Tyler, TX
- Part-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Dental insurance
17h
TRC Front Desk
Tyler Racquet Club —Tyler, TX
- Weekends as needed
- High school diploma or GED
- Cash register
- Computer skills
Quick Apply
Guest Service Agent
Courtyard - Tyler —Tyler, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Dispatcher - Weekends
Guardian Fleet Services —Tyler, TX
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Associate
Roseland Management, LLC —Tyler, TX
- Full-time
- English
- High school diploma or GED
- Clinic
Quick Apply
2d

I want to receive the latest job alert for customer service in tyler tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near tyler tx

Front Desk Agent jobs in Tyler, TX

Customer Service Representative jobs in Tyler, TX

Dispatcher jobs in Tyler, TX

Customer Care Coordinator jobs in Irvine, CA

Health Care jobs in Waco, TX

Wound Care Nurse Practitioner jobs in Chicago, IL

Hospital For Special Care jobs in New Britain, CT

Customer Care Coordinator jobs in Dallas, TX

Customer Care Coordinator jobs in Paramus, NJ

Real Estate Transaction Coordinator jobs in Colorado

Customer Care Coordinator jobs in Sherman, TX

Front Desk Agent jobs in Oxford, OH

Front Desk Agent jobs in San Francisco, CA

Travel Agent Remote Paid Training jobs in Remote

Front Desk Agent jobs in Boca Raton, FL

Leasing Agent jobs in Jacksonville, FL

Front Desk Agent jobs in Eastlake, OH

Hotel Front Desk jobs in Orlando, FL

Front Desk Agent jobs in Bronx, NY

Sports Agent jobs in Dallas, TX

Customer Service Account Management Specialist

Klüber Lubrication NA LP -
Tyler, TX

Apply Now

Job Details

23 hours ago

Benefits

Tuition reimbursement
401(k) matching

Qualifications

Optimizing workflow processes
Data integrity assurance
Data quality checks
Customer records maintenance
Managing customer accounts
Customer communication
Sales support
Stakeholder engagement
Customer relationship building
Client onboarding
Customer retention strategy
Bachelor's degree in communications
5 years
Customer satisfaction tracking
Bachelor's degree in business
Incident Escalation
Managing clients in a customer support role
Data quality management
Key Performance Indicators
Analysis skills
Bachelor's degree
Customer engagement
Quality improvement
Customer support ticket management
Data interpretation
Organizational skills
Communications
Management reporting
Order issue resolution
Process improvement planning

Full Job Description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.

FDB_Job_Title_Introduction

Customer Service Account Management Specialist

Responsibilities

Deliver Customer Experience Support: Serve as a primary contact for customer inquiries, requests, and issue resolution. Provide accurate, timely, and professional support while ensuring customer needs are addressed in alignment with company standards and service expectations.
Support Proactive Customer Engagement: Assist with customer onboarding, follow-up activities, service check-ins, and adoption support. Identify opportunities to improve responsiveness, reduce customer friction, and strengthen long-term customer relationships.
Resolve and Escalate Customer Issues: Investigate service concerns, recurring order issues, delivery questions, documentation needs, and other customer-related matters. Coordinate with internal teams to resolve issues and escalate risks or unresolved concerns to the Customer Experience Manager as appropriate.
Contribute to Customer Retention and Account Health: Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective actions and service recovery efforts that protect customer relationships.
Support Process Improvement: Identify recurring service gaps, inefficiencies, and customer pain points. Recommend practical improvements, assist with implementation of approved changes, and help maintain consistent local practices aligned with company standards.
Maintain Data Quality and Performance Visibility: Accurately document customer interactions, follow-up actions, issue status, and relevant account information in CRM and customer service systems. Support reporting on key performance indicators and use data to inform daily priorities and service improvements.

Qualifications

Bachelor's degree in Business, Communications, Customer Service, or a related field preferred; equivalent experience may be considered.
5-7 years of experience in customer service, customer experience, customer success, sales support, or a related customer-facing role.
Demonstrated ability to resolve customer issues, manage follow-up actions, and communicate effectively with internal and external stakeholders.
Experience using CRM, ERP, customer service, or case management systems.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests.
Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Ability to travel as needed for customer visits, training, or internal meetings.

Some of your Benefits

Health Insurance

401K Match

Save for retirement with the company's help.

Education Reimbursement

Receive financial aid to help propel your career to the next level.

Diversity & Inclusion

We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Vacation

We offer time off to refresh and recharge.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

customer service jobs in tyler tx

Customer Service Account Management Specialist

Customer Service Account Management Specialist

Customer Service Representative

Client Service Representative

Central Station Alarm Dispatcher

Client Service Representative

Customer Service Rep

Member Services Associate I

Benefit Advisor/ Customer Service Representative

Guest Service Associate

Cashier (Good4u Customer Care)

Client Care Representative

Customer Service Representative / Client Care Coordinator

Front Desk Agent- Home2 Suites Tyler

Pediatric Dental Front Desk Associate

Customer Relations associate

TRC Front Desk

Guest Service Agent

Dispatcher - Weekends

Front Desk Associate

I want to receive the latest job alert for customer service in tyler tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected