Top 46 Front desk service Jobs in Umatilla, Or

Office Assistant Dermatology Clinic
Good Shepherd Health Care —Hermiston, OR
- $19.57 - $29.98 an hour
- Extended hours
- CPR Certification
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
Office Assistant Surgery Clinic
Good Shepherd Health Care —Hermiston, OR
- $19.57 - $29.98 an hour
- Extended hours
- CPR Certification
- Surgery
- HIPAA
- Health insurance
- Dental insurance
Cashier
Home Depot —Hermiston, OR
- 1 year
- Entry level
Front Desk Part-Time Associate
Planet Fitness —Hermiston, OR
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
Quick Apply
12d
Call Center Representative
Good Shepherd Health Care —Hermiston, OR
- $22.93 - $35.12 an hour
- Extended hours
- Medical office experience
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Office Assistant Primary Care Clinic
Good Shepherd Health Care —Hermiston, OR
- $19.57 - $29.98 an hour
- Extended hours
- CPR Certification
- Primary Care
- HIPAA
- Health insurance
- Dental insurance
5d
Hospitality Front Desk - Comfort Inn & Suites
Space Age Fuel Inc —Hermiston, OR
- $16.05 an hour
- Sales
- Inventory management
- Hotel
Quick Apply
Front Desk Service Representative
Four Pillars Lodging, LLC —Richland, WA
- Full-time
- Customer service
- High school diploma or GED
- Communication skills
Quick Apply
Laundry Attendant
Space Age Fuel Inc —Hermiston, OR
- $15.55 - $16.05 an hour
- Part-time
- Sanitation
- Hotel
- Ability to lift 50 pounds
Quick Apply
13d
Front Desk
Boys & Girls Clubs of Benton and Franklin Counties —Kennewick, WA
- $17.66 - $20.48 an hour
- Part-time
- Spanish
- Computer literacy
- English
Dental Receptionist
Family Tree Dental —Kennewick, WA
- $17 - $25 an hour
- Part-time
- Spanish
- Dental office
- English
Quick Apply
12d
Team Member
Urban Air Adventure Parks —Kennewick, WA
- Reliable transportation
- Café
- Entry level
Hotel Receptionist
Home 2 Suites Richland —Richland, WA
- From $17.13 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Food provided
Quick Apply
Referral Coordinator - Surgery Clinic
Good Shepherd Health Care —Hermiston, OR
- $19.85 - $30.40 an hour
- Extended hours
- Spanish
- CPR Certification
- Surgery
- Health insurance
- Dental insurance
5d
Front Desk Service Representative - part time
Four Pillars Lodging, LLC —Richland, WA
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Patient Care Coordinator
Lifetime Vision —Hermiston, OR
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
3d
Front Desk Agent
Hampton by Hilton Richland/Tri-Cities —Richland, WA
- From $17.50 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Store Manager
Ross Stores —Hermiston, OR
- Weekends as needed
- 5 years
- Merchandising
- English
Front Desk Agent
Best Western Kennewick —Kennewick, WA
- $17.13 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid time off
14d
Clinic Office Supervisor - Surgery Clinic
Good Shepherd Health Care —Hermiston, OR
- $58,493.78 - $79,088.01 a year
- Full-time
- Surgery
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
5d

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Office Assistant Dermatology Clinic

Good Shepherd Health Care -
Hermiston, OR

Apply Now

Job Details

Full-time
$19.57 - $29.98 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Phone communication
High school diploma or GED
Telephone systems
Quality data entry
Customer data entry

Full Job Description

Overview:

Employer paid benefits: Medical, Dental, and Vision! (dependents included)

Hourly Rate: Starting $19.57 Max: $29.98

The Office Assistant Clinic is responsible for supporting the day-to-day administrative operations of the clinic, ensuring accurate patient scheduling, registration, and documentation in accordance with established guidelines. This position serves as the first point of contact for patients, providing exceptional customer service both in person and over the phone.

Key duties include collecting and entering patient demographic and insurance information into Epic, scheduling and managing referral appointments, preparing charts for visits, verifying insurance coverage, and ensuring medical records are complete and up to date. The Front Office Assistant also scans documents into electronic records, appointment documents, no-shows, takes and routes accurate messages, and provides general support to the front desk team.

This role may require flexibility in scheduling, including evening, weekend, or extended hours as needed based on clinic operations.

Responsibilities:

Essential Job Functions:

Patient Registration:

Accurately collects and enters patient demographic, insurance, and contact information into the electronic medical record (Epic) at the time of check-in or pre-registration, ensuring accuracy for billing and communication.

Appointment Scheduling:

Schedules, cancels, and reschedules patient appointments—both routine and referral-based—according to practice protocols, using professional and courteous communication in person and by phone.

Chart Preparation & Insurance Verification:

Prepare charts in advance of patient visits, ensuring insurance eligibility is verified, referrals are complete, medical records are available, and all required forms are included and up to date.

Document Scanning & Record Management:

Scans and indexes documents into the electronic health record promptly and accurately, maintaining current and complete patient charts.

Phone & Message Handling:

Answer incoming calls and greet patients in person with professionalism and empathy. Takes accurate messages, ensuring all relevant details are documented and routed to the appropriate provider or staff member in a timely manner.

No-Show Documentation:

Accurately records patient appointment no-shows in Epic, following clinic procedures for documentation and follow-up if the primary front desk staff is unavailable.

Customer Service & Patient Interaction:

Provides excellent customer service by adhering to AIDET guidelines (Acknowledge, Introduce, Duration, Explanation, Thank You). Creates a welcoming and supportive environment for patients and visitors, ensuring clear, compassionate communication at every interaction.

Team Collaboration & Front Office Support:

Provides general assistance across the front office team, including check-in, check-out, scheduling, and other administrative duties as assigned by the Practice Manager. Maintains flexibility in responding to shifting needs and patient volumes.

Confidentiality & Compliance:

Ensures strict patient confidentiality, comply with HIPAA and all clinic policies. Supports the hospital's mission, vision, values, and procedures.

Shift & Schedule Flexibility:

May be required to work extended hours, evenings, weekends, or holidays based on clinic hours and operational needs. Must be adaptable to schedule changes or varying shifts as dictated by patient volume or staffing needs.

Additionally:

The employee supports the hospital mission, vision, values, policies, and procedures.
Participates in required education for DNV programs as applicable to position. (reference program education curriculum).
Performs other related duties as assigned.

Qualifications:

Qualifications:

Education

Required: High school diploma or equivalent. Copy of diploma/GED must be provided upon hire.

Preferred: NA

Licenses/ certifications/ registrations

Required: None required.

Preferred: NA

Experience

Required: Minimum of 1 year in customer service or administrative support role. Basic experience with computers, phone systems, and data entry

Preferred: Prior experience working in a medical clinic or healthcare setting. Familiarity with electronic medical record systems (Epic preferred). Experience in patient registration, scheduling, or insurance verification

Other:

Skills and Knowledge:

Proficiency in basic office technology (computers, multi-line phone systems, scanners, fax machines)
Understanding of insurance verification, billing regulations, and medical terminology
Knowledge of filing procedures and accurate record documentation
Ability to perform a variety of tasks in a fast-paced, multitasking environment without loss of efficiency

Personal Traits and Aptitudes:

Demonstrates a positive, tactful, and professional demeanor
Able to work both independently and collaboratively as part of a team
Comfortable working with culturally diverse populations
Maintains patient confidentiality and adheres to HIPAA guidelines
Flexible and composed when transitioning between tasks or handling changing priorities

Other Requirements:

Ability to work varied shifts, including evenings or weekends, based on clinic needs
CPR certification may be required per clinic policy

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.

Working Conditions:

This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.

Apply Now

Refine Your Search

front desk service jobs in umatilla, or

Office Assistant Dermatology Clinic

Office Assistant Surgery Clinic

Cashier

Front Desk Part-Time Associate

Call Center Representative

Office Assistant Primary Care Clinic

Hospitality Front Desk - Comfort Inn & Suites

Front Desk Service Representative

Laundry Attendant

Front Desk

Dental Receptionist

Team Member

Hotel Receptionist

Referral Coordinator - Surgery Clinic

Front Desk Service Representative - part time

Patient Care Coordinator

Front Desk Agent

Store Manager

Front Desk Agent

Clinic Office Supervisor - Surgery Clinic

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