Top 23 Sr customer service Jobs in Universal City, Tx

Sr. Customer Service Representative
CH Guenther —San Antonio, TX
- $25.04 - $41.93 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
2d
Customer Service / Front Desk SR
TruFit Athletic Clubs —Universal City, TX
- Part-time
- Spanish
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
11d
SR CUSTOMER SERVICE REPRESENTATIVE
The Center for Health Care Services —San Antonio, TX
- $21.17 - $21.94 an hour
- Monday to Friday
- Basic math
- HIPAA
- Research
Senior Client Services Representative
The Family Practice for Pets - Kitty Hawk Animal Hospital and Turning Stone Animal Hospital —Universal City, TX
- Analysis skills
- Organizational skills
- Senior level
Quick Apply
Manager Client Solutions Sr
Acosta —San Antonio, TX
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
Coordinator Senior Patient Care
VITAS Healthcare —San Antonio, TX
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
2d
Senior Member Services Representative
University Health —San Antonio, TX
- $18.75 - $24.25 an hour
- Full-time
- HIPAA
- Mid-level
- Business Administration
Senior Director, Customer Success (RapidScale)
Cox Communications —San Antonio, TX
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
Senior Manager, Customer Success
Shopmonkey —San Antonio, TX
- Full-time
- Remote
- Inventory management
- Team management
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
19h
Senior Client Service Manager - Employee Benefits (HYBRID)
Gallagher Benefit Services —San Antonio, TX
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Senior Manager - Service Delivery (San Antonio)
Goosehead Insurance Agency —San Antonio, TX
- Full-time
- Senior level
Bilingual Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —San Antonio, TX
- $36,000 a year
- Full-time
- Spanish
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Sr. Customer Service Representative (Bilingual)
CentroMed —New Braunfels, TX
- $16 an hour
- Full-time
- Spanish
- Computer literacy
- Basic math
- 403(b) matching
- Paid holidays
Quick Apply
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —San Antonio, TX
- 5 years
- Research
- Travel
Senior Client Services Agent (Medicare)
LONE STAR INSURANCE SERVICES INV —San Antonio, TX
- Spanish
- English
- Supervising experience

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service / Front Desk SR
TruFit Athletic Clubs —Universal City, TX
Maintain a clean and organized front desk area. Answer questions about memberships, amenities, and services. Competitive Benefits: Health coverage for FT & PT,…
Quick Apply
11d
Evening Receptionist (TBOC)
Civitas Senior Living —Cibolo, TX
Communication Hub: Answer and transfer calls, take detailed messages, and ensure prompt communication. As a Receptionist, you'll be the welcoming face and…
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
2d
Sr Consultant, Voice of Customer Management
Nationwide —Columbus, OH
Knowledge, Abilities and Skills: Maintain a high level of expertise on external trends and practices related to customer experience measurement and standard…

Show more jobs in cities nearby

I want to receive the latest job alert for sr customer service in universal city, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sr customer service jobs near universal city, tx

Senior Customer Service Representative jobs in San Antonio, TX

Customer Success Manager jobs in San Antonio, TX

Senior Service Delivery Manager jobs in San Antonio, TX

Member Services Representative jobs in San Antonio, TX

Solutions Manager jobs in San Antonio, TX

Senior Client Services Manager jobs in San Antonio, TX

Director Of Customer Success jobs in San Antonio, TX

Patient Care Coordinator jobs in San Antonio, TX

Senior Customer Service Representative jobs in North Las Vegas, NV

Senior Customer Service Representative jobs in Malvern, PA

Customer Service jobs in Macon, GA

Internal Revenue Service jobs in Atlanta, GA

Senior Customer Service Representative jobs in Saint Paul, MN

Senior Customer Service Representative jobs in Dallas Fort Worth, TX

Bottle Service jobs in Cincinnati, OH

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Passenger Service Agent jobs in John F. Kennedy International Airport, NY

Work From Home Customer Service jobs in Arlington, TX

Senior Customer Service Representative jobs in Ohio

Senior Customer Service Representative jobs in Syosset, NY

Sr. Customer Service Representative

CH Guenther -
San Antonio, TX

Apply Now

Job Details

Full-time
$25.04 - $41.93 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program

Qualifications

Microsoft Word
Report preparation
Staff supervision
Microsoft Excel
Microsoft Outlook
Managing teams in a customer support role
Phone communication
Team leadership
Writing skills
High school diploma or GED
Customer information system software
Client interaction via phone calls

Full Job Description

The Senior Customer Service Representative provides a full range of customer service support to various customers and departments. Leads, oversees or participates is the more complex and difficult cases and performs data entry, processes paperwork, resolves pricing discrepancies, tracks shipments and resolves other customer service functions as required. The Senior Customer Service Representative will be responsible for supporting CHG’s sales channels by utilizing supplier business tools, such as Retail Link and JDA, to meet and exceed customer’s expectations and will support the Customer Service Manager by mentoring junior team members and leading team meetings as needed.

Duties and Responsibilities:

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
Assist Customer Service Representatives (CSR) with difficult cases.
Apply critical thinking and problem solving skills to assist customers with issues and escalate any unresolved problems.
Process manual customer orders and order changes by entering them into the computer. Verify order accuracy and resolve any order discrepancies. Notify the customer of any changes or shortages on the order. Process paperwork pertaining to the order.
Answer consumer inquiries by determining desired information; researching, locating and providing information.
Manage unique vendor managed order/inventory/transportation systems as assigned.
Review SAP reports daily and process incomplete and blocked EDI orders
Mentor or give direction to junior team members and provide training on best practices.
Assist management in ensuring performance goals are met.
Perform other duties including, but not limited to, processing customer complaints, processing donation requests; and maintaining customer records.

Minimum Job Requirements:

Education/Certifications:

Must have at least a high school diploma or the equivalent. A college degree is preferred.

Experience:

Must have at least three years of customer service experience. Five or more years of experience are preferred.
Previous experience in Food Manufacturing, Distribution or Brokerage a plus.

Knowledge, Skills and Abilities:

Must have a highly developed sense of integrity and commitment to customer satisfaction.
Must have ability to independently perform the most difficult customer service duties.
- Must have the knowledge and ability necessary to understand basic operational, technical, and office processes.
Must have experience using an order entry or ERP software. Experience with SAP is preferred.
Must have strong skills with Microsoft Outlook, Word, and Excel.
Must have excellent listening and communication skills and the ability to communicate with associates as well as customers by utilizing professional etiquette on the phone, thorough written correspondence, and face-to-face communication.
Must have principles of business letter writing and report preparation.
Must have skills to lead, organize and review work of assigned staff.

Working Conditions and Physical Effort:

Work involves light exposure to unusual elements, such as dirt, dust, fumes, extreme temperatures, humidity, darkness, and/or noise.
Work environment involves light exposure to physical risks, such as working around mechanical, chemical, and electrical hazards.
Light physical effort required such as standing, sitting, and walking in and around the office; reaching, climbing, and kneeling as needed; utilizing fine dexterity, the ability to see, hear, and communicate with associates as well as others by utilizing professionally etiquette.
Personal protective equipment, as defined by C.H. Guenther and Sons, will be provided.

Expectations:

Will demonstrate, promote and exemplify the Company’s Core Values.

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is:

$25.04 - $41.93

Actual compensation may vary based on job-related knowledge, skills, and experience, as well as geographic location.

C.H. Guenther & Son will never offer or pay a wage or salary that is not compliant with applicable local, state, or federal pay laws, including minimum salary thresholds.

We also offer a variety of benefits, including health and disability insurance, retirement savings options, flexible spending accounts, employee assistance programs, educational assistance, parental leave, paid time off, and company-paid holidays.

For additional information about our company, go to www.chg.com.

C.H. Guenther & Son and its subsidiaries are E-Verify participating employers.

Click here for more information regarding E-verify.

All offers of employment are contingent upon successful completion of the pre-employment screening process which includes a drug screen and review of criminal background and other records as required.

AA/EEO/Drug-Free Employer

Apply Now

Refine Your Search

sr customer service jobs in universal city, tx

Sr. Customer Service Representative

Customer Service / Front Desk SR

SR CUSTOMER SERVICE REPRESENTATIVE

Senior Client Services Representative

Manager Client Solutions Sr

Coordinator Senior Patient Care

Senior Member Services Representative

Senior Director, Customer Success (RapidScale)

Senior Manager, Customer Success

Senior Client Service Manager - Employee Benefits (HYBRID)

Senior Manager - Service Delivery (San Antonio)

Bilingual Sr. Consumer Loan Specialist - Sales Customer Service

Sr. Customer Service Representative (Bilingual)

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Senior Client Services Agent (Medicare)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for sr customer service in universal city, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected