Position Summary
As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under close supervision or within well-established guidelines to complete routine tasks.
Specific Job Summary
The Instructional Designer II is responsible for conducting required analyses and designing training materials for a variety of delivery methods including instructor-led, computer-based, web-based and mobile training.
Expected Contributions
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Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
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Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
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Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
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Assists more senior associates in achieving business results by:
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utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes.
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establishing priorities for self and, where appropriate, others.
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allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
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contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
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Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
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Performs other duties as appropriate.
Specific Expected Contributions
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Use established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation.
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Conducting analyses in support of program development.
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Develop curriculum and associated products in multiple formats.
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Design engaging training materials for a variety of delivery methods, including instructor-led, computer-based, web-based, and mobile training.
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Develop and package training products using computer-based training (CBT) authoring systems.
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Work with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware.
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Research and identify data sources for instructional material development and additional information needed for instructor and participant materials.
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Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups.
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Develop evaluation tools for the assessment of trainee knowledge and performance.
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Perform work without appreciable direction.
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Resolve problems with training deliverables and services and make any necessary modifications.
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Scale design efforts to meet production timelines and targeted levels of interactivity.
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Keep abreast of training and development research: learning theory, motivation theory, and new materials, methods and techniques.
Candidate Profile
Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required.
Specific Candidate Profile
Education:
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Bachelor’s Degree in related field with 3+ years of direct ISD experience.
Experience:
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Minimum of 3 years of experience in development of courseware training materials.
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Experience in hospitality, timeshare or sales and marketing industry.
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Functional experience with eLearning authoring software is required, such as Captivate, Storyline, etc.
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Experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation and evaluation.
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Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments.
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Experience creating various graphic design elements that support learning efforts.
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Experience in the development of Instructor-led training and various support materials including PowerPoint presentations, job aids, participant materials and instructor scripts.
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Demonstratable experience using the Adobe Creative Suite is preferred.
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Knowledge or experience in emerging development technologies such as gamification, chatbots and AI (Artificial Intelligence).
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Experience with Learning Management Systems administration and reporting
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Experience with video editing and animation software such as Camtasia, Vyond, etc.
Skills and Attributes:
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Superior time management and organizational skills.
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Strong written and presentation skills.
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Strong quality assurance/editing skills.
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Flexibility in dealing with a fast-paced, changing environment.
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Excellent organizational skills in order to manage multiple task/priorities simultaneously.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
