Top 12 Hotel front desk Jobs in Urbana, Il

Front Desk Agent
Hampton Inn Champaign / Urbana —Urbana, IL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Hotel Clerk
Yugo —Urbana, IL
- $18 - $22 an hour
- Part-time
- Computer literacy
- Writing skills
- English
- 401(k) 4% Match
- 401(k) matching
1d
Hotel Front Desk Associate
Residence Inn by Marriott —Champaign, IL
- From $15 an hour
- Part-time
- In-person
- Entry level
- Resort
- Paid time off
- Employee discount
Quick Apply
Hotel Guest Service Agent
I Hotel and Conference Center —Champaign, IL
- Weekends as needed
- Clean driving record
- Computer literacy
- Hotel
- Paid training
- Health insurance
Hotel Guest Service Rep
Holiday Inn —Champaign, IL
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
7d
Night Auditor
I Hotel —Urbana, IL
- $18 - $20 an hour
- 8 hour shift
- No education required
- Hotel
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Champaign —Champaign, IL
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
I Hotel and Conference Center —Champaign, IL
- Weekends as needed
- Mid-level
- Hotel
- Administrative experience
- Paid training
- Health insurance
Night Auditor
Hilton Garden Inn Champaign —Champaign, IL
- $16 - $17 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Paxton Hotel Group LLC —Paxton, IL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- 21 years or older
- 401(k)
- Paid time off
Quick Apply
First Shift Front Desk Agent
Paxton Hotel Group LLC —Paxton, IL
- $15 an hour
- 8 hour shift
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply

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Front Desk Agent
Hampton Inn Champaign / Urbana —Urbana, IL
The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
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New Hotel- Assistant General Manager
Sapphire Group, LLC —Mattoon, IL
Oversee all daily hotel operations, including front desk, housekeeping, food & beverage, maintenance, and guest services to ensure seamless service delivery.
From $45,000 a year
Quick Apply
4d

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Front Desk Agent/Overnight Auditor
Sleep Inn/Mainstay of Logan —Logan, OH
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and assisting guests or staff as needed.
$14 - $16 an hour
Quick Apply
Hotel Front Desk
Sonesta —Columbus, OH
Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.

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hotel front desk jobs near urbana, il

Front Desk Agent

Hampton Inn Champaign / Urbana -
Urbana, IL

Quick Apply

Job Details

Part-time

Qualifications

Computer operation
Computer skills

Full Job Description

Join our Front Desk team at Hampton Inn Champaign/Urbana as our Part-Time Front Desk Agent and become the welcoming face of our guest experience.

We’re seeking polished, service?driven professionals who create memorable first impressions, deliver seamless check?ins, and a passion for hospitality

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Brand: Hampton Inn Champaign / Urbana
Address: 1200 West University Avenue Urbana, IL - 61801
Property Description: Hampton Inn Champaign / Urbana
Property Number: 319

Quick Apply

Refine Your Search

hotel front desk jobs in urbana, il

Front Desk Agent

Hotel Clerk

Hotel Front Desk Associate

Hotel Guest Service Agent

Hotel Guest Service Rep

Night Auditor

Front Desk Agent

Front Desk Manager

Night Auditor

Front Desk Agent

First Shift Front Desk Agent

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