Top 75 It retail service support manager Jobs in Urbana, Il

Banking Center Manager II | Downtown Champaign
Busey Bank —Champaign, IL
- $65,000 - $80,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
Hair Stylist - Carriage Center
Great Clips —Champaign, IL
- Barbering License
- Cosmetology License
- Customer service
- Paid time off
IT Retail Service Support Manager
Busey Bank —Champaign, IL
- $63,000 - $87,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
11d
Retail Store Manager
PetSmart —Champaign, IL
- $67,000 - $116,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Member Specialist PT
Sam's Club —Champaign, IL
- $17 - $25 an hour
- Part-time
- High school
- Merchandising
- Teaching
- Paid jury duty
- Disability insurance
(USA) Member Specialist
Sam's Club —Champaign, IL
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Commercial Property Manager
Fairlawn —Champaign, IL
- $85,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
23h
0003 - Store Manager
Lids —Champaign, IL
- $19.50 - $22.00 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Store Manager Operations - House of Sport
DICK'S Sporting Goods —Champaign, IL
- $50,000 - $76,000 a year
- Full-time
- Background check
- Merchandising
- Mid-level
ORDER BUILDER (FULL TIME AND PART TIME)
Canteen —Urbana, IL
- $16.94 - $17.62 an hour
- Urgently hiring
- Background check
- Customer service
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Quick Apply
12d
Assistant Restaurant Leader
Raising Cane's —Champaign, IL
- $55,000 - $65,000 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
3d
Full Time - Merchandising Service Associate - Day
Lowe's —Champaign, IL
- $15.00 - $15.60 an hour
- Full-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan
8d
Assistant Store Manager Experiences - House of Sport
DICK'S Sporting Goods —Champaign, IL
- $50,000 - $76,000 a year
- Full-time
- Background check
- Merchandising
- Mid-level
Teller
PNC Financial Services Group —Champaign, IL
- $30,000 - $50,000 a year
- Full-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
Flex Merchandiser
Driveline —Urbana, IL
- $15.75 an hour
- Part-time
- Merchandising
- Reliable transportation
- Entry level
- Health insurance
- Dental insurance
Quick Apply
General Manager (Savoy, IL)
Buffalo Wild Wings —Savoy, IL
- $62,000 - $90,000 a year
- Background check
- Basic math
- High school diploma or GED
Quick Apply
Sales Associate - Champaign Retail Store
FERRERO —Champaign, IL
- $15.00 - $17.43 an hour
- Online Application
- Entry level
- Health insurance
- Paid time off
(USA) Tire & Battery Technician - Automotive
Sam's Club —Champaign, IL
- $19 - $27 an hour
- 18 years or older
- High school
- Driver's License
- Paid jury duty
- Disability insurance
8d
Assistant General Manager (Savoy, IL)
Buffalo Wild Wings —Savoy, IL
- $55,000 - $72,000 a year
- Background check
- Bar
- Basic math
Quick Apply
Personal Banker
PNC Financial Services Group —Champaign, IL
- $41,250 - $68,750 a year
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account

I want to receive the latest job alert for it retail service support manager in urbana, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it retail service support manager jobs near urbana, il

Banking Center Manager II | Downtown Champaign

Busey Bank -
Champaign, IL

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Profit sharing
Wellness program
Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Productivity software
Industry knowledge of retail banking

Full Job Description

Position Summary

The Banking Center Manager II (BCM) is responsible for managing a banking center designated as larger in asset size, higher transaction volume, and/or elevated staffing levels. The BCM will lead all areas of sales, service, and operations in the banking center. The BCM will hold the team accountable for needs-based selling of all bank products and services to customers and non-customers to grow their banking center. This role requires supervising, mentoring, and coaching the banking center team for the attainment of sales, service, and operational goals through the execution of Service Excellence. This position will report to the Market or Regional Manager.

Duties & Responsibilities

Customer Service & Relationship Management

Lead by example in providing exceptional, high-level customer service, addressing complex inquiries, complaints, and concerns with professionalism and efficiency.
May serve as primary contact for high-net-worth consumer and business customers, offering tailored financial solutions.
Lead by example in cultivating & maintaining strong, long-term customer relationships ensuring their financial needs are met.

Sales & Service Leadership and Business Development

Lead sales efforts to achieve banking center quarterly and annual goals as assigned.
Responsible for overall banking center sales & service performance and results.
Ensure that all associates are executing on Service Excellence through the modeling and coaching of established service standards and expectations.
Coordinate staffing plans and personnel needs with their respective Market Manager.
Supervise, evaluate, coach, and provide corrective counseling as needed to all banking center associates.
Develop and support a strong needs-based sales environment by modeling the right behaviors, conducting sales meetings, individual coaching sessions & providing recognition.
Attract new business clients through networking with local businesses and building partnerships within the community.
Maintain strong partnership with other Line of Business leaders to expand customer relationships through a collaborative approach.
Cultivate & deepen relationships with business customers, ensuring we are meeting their business and consumer financial needs.
Complete any other banking center-specific responsibilities as determined by Consumer Leadership.

Operations, Compliance & Risk Management

Responsible for banking center audits, including the Risk & Compliance Quarterly Review.
Ensure banking center team remains compliant with all bank policies, procedures, regulatory requirements, and privacy regulations keeping customer data confidential and secured.
Monitor and detect any suspicious or potentially fraudulent activity, escalating issues as appropriate.
Oversee daily operational tasks including cash balancing, managing office supplies, & supporting the opening & closing of the banking center.

Associate Development & Training

Supervise associates including coaching and development to help meet sales goals, strict adherence to policies and procedures, and to provide exceptional customer service.
Understand banking center teams’ career objectives and provide mentoring & training to support their development.
Ensure team completes all required training timely.
Leverage available Associate Development Programs to develop teams’ skills and broaden their knowledge.

Education & Experience

Knowledge of:

Strong sales and customer service skills
Strong oral and written communication skills

Ability to:

Make independent decisions regarding banking center operations for which there are not always precedents.
Analyze and solve problems that are of a complex nature
Take reasonable care to prevent loss to the organization
Perform duties under frequent time pressures
Familiarity with - and support of, mergers and acquisitions as it relates to retail banking

Education and Training:

Requires 5 or more years of banking or management experience in progressively responsible roles at a financial institution or related business field.
Bachelor’s degree preferred.
Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Banking Center Managers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”). If such registration is not active as of the hire date, the Banking Center Manager must immediately attain active registration upon employment. Banking Center Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
Requires knowledge of Microsoft Office.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Salary Range: $65,000-$80,000/year)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

Quick Apply

Refine Your Search

it retail service support manager jobs in urbana, il

Banking Center Manager II | Downtown Champaign

Hair Stylist - Carriage Center

IT Retail Service Support Manager

Retail Store Manager

Member Specialist PT

(USA) Member Specialist

Commercial Property Manager

0003 - Store Manager

Assistant Store Manager Operations - House of Sport

ORDER BUILDER (FULL TIME AND PART TIME)

Assistant Restaurant Leader

Full Time - Merchandising Service Associate - Day

Assistant Store Manager Experiences - House of Sport

Teller

Flex Merchandiser

General Manager (Savoy, IL)

Sales Associate - Champaign Retail Store

(USA) Tire & Battery Technician - Automotive

Assistant General Manager (Savoy, IL)

Personal Banker

I want to receive the latest job alert for it retail service support manager in urbana, il

Related Searches

Explore jobs in more locations

Duties & Responsibilities

Education & Experience

Job Seeker Tools

Employer Tools

Browse

Stay Connected