Top 29 Consumer lending Jobs in Urbandale, Ia

Customer Service Specialist
defi AUTO LLC —Des Moines, IA
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
Collections Representative
Marine Credit Union —Des Moines, IA
- Full-time
- Research
- Office
- Bachelor's degree
Quick Apply
Sales Training Program – Reverse Mortgage Loan Officer
Mutual of Omaha Mortgage —Des Moines, IA
- From $100,000 a year
- Full-time
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Loan Officer
Midwest Heritage Bank, FSB —Urbandale, IA
- Full-time
- Marketing
- Mid-level
- Office
Mortgage Loan Officer
HomeServices Lending —Urbandale, IA
- Mid-level
- Residential
- Finance
- Health savings account
- Health insurance
Branch Manager
VisionBank —Grimes, IA
- Full-time
- Writing skills
- Mid-level
- Office
Compliance Officer
Luana Savings Bank —Norwalk, IA
- Full-time
- Research
- Office
- 3 years
- Profit sharing
- Health savings account
Quick Apply
Automotive F&I Account Executive
Preferred Warranties Inc —Des Moines, IA
- Dealership
- Mid-level
- Communication skills
Quick Apply
Retail Relationship Banker
BMO Financial Group —Des Moines, IA
- $41,714 - $65,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
5d
Retail Banking Manager
Accenture —Des Moines, IA
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Branch Manager - Merle Hay Branch - Des Moines, IA
JPMorganChase —Des Moines, IA
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
VP Credit Risk Management
GreenState Credit Union —Clive, IA
- $186,985.50 - $218,607.74 a year
- Full-time
- 5 years
- Office
- Residential
Universal Banker I
Nicolet National Bank —West Des Moines, IA
- High school diploma or GED
- Business development
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Service Account Lead Associate Director - Residential Offering Lead
Accenture —Des Moines, IA
- $150,900 - $413,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Residential
- Paid holidays
- Disability insurance
Relationship Banker - South Des Moines, Branch - Des Moines, IA
JPMorganChase —Des Moines, IA
- Weekends as needed
- Military
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
12d
Personal Banker
Bank Iowa —West Des Moines, IA
- Weekends as needed
- Microsoft Access
- Microsoft Outlook
- Ability to walk for extended periods
- Profit sharing
- Wellness program
Quick Apply
2d
Retail Banking Senior Manager
Accenture —Des Moines, IA
- $122,700 - $338,300 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Assistant Branch Manager - Johnston
Community State Bank —Johnston, IA
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
9h
Universal Banker II
Nicolet National Bank —West Des Moines, IA
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Private Client Banker - Altoona Branch - Altoona, IA
JPMorganChase —Altoona, IA
- Weekends as needed
- Military
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
9d

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consumer lending jobs near urbandale, ia

Customer Service Specialist

defi AUTO LLC -
Des Moines, IA

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Paid training
Internet reimbursement
Tuition reimbursement
Paid time off
Benefits from day one

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About defi SOLUTIONS:

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.

What is in it for You?

Paid Training
Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
Tuition Reimbursement
Day One - Comprehensive Benefits Package
We encourage your individual growth and look to promote within!

Position Summary

The Customer Service Specialist is responsible for managing a high volume of inbound and outbound calls, helping customers understand their account status, reviewing payment options, processing account requests, and providing a professional, solutions-focused customer experience.

Duties and Responsibilities

Assist customers with bank and auto loan account questions in a high-volume contact center environment.
Handle inbound and outbound calls professionally while providing accurate account support.
Process ACH requests.
Provide payoff quotes for consumers and dealers.
Update customer account information, including address changes and name changes.
Assist customers with online banking account needs, including password resets.
Order copies of checks/payments as needed.
Review customer account status and assist with payment-related questions.
Support early-stage account recovery conversations by helping customers understand available payment or resolution options.
Accurately document customer interactions and account updates.
Maintain professionalism, empathy, and compliance during all customer conversations.
Perform other duties as assigned.

Required Qualifications:

High School Diploma or GED
Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center
Proven Remote Work Experience: Demonstrated experience working from home, with a reliable internet connection (stipend not included), ensuring you can work effectively and maintain adherence and quality standards remotely
State Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to you.

Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

Quick Apply

Refine Your Search

consumer lending jobs in urbandale, ia

Customer Service Specialist

Collections Representative

Sales Training Program – Reverse Mortgage Loan Officer

Loan Officer

Mortgage Loan Officer

Branch Manager

Compliance Officer

Automotive F&I Account Executive

Retail Relationship Banker

Retail Banking Manager

Branch Manager - Merle Hay Branch - Des Moines, IA

VP Credit Risk Management

Universal Banker I

Service Account Lead Associate Director - Residential Offering Lead

Relationship Banker - South Des Moines, Branch - Des Moines, IA

Personal Banker

Retail Banking Senior Manager

Assistant Branch Manager - Johnston

Universal Banker II

Private Client Banker - Altoona Branch - Altoona, IA

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