Top 390 Information technology Jobs in Utah

Network Operations Center Manager
UTOPIA Fiber —Murray, UT
- $91,000 - $115,000 a year
- Overtime
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Military Service - U.S. Space Force, Cyber Security
Military Service - U.S. Space Force —Price, UT
- From $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Health insurance
- 401(k)
12d
Technical Consultant - Patient Monitoring (Field: Salt Lake City, UT)
Philips —Salt Lake City, UT
- $29 - $45 an hour
- Overtime
- Computer Science
- Hospital
- Customer service
- Health savings account
- Employee stock purchase plan
Technical Engineer
Movate —South Jordan, UT
- $23 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
IT Escalations Technician (Tier 2)
Nexus IT Inc —Salt Lake City, UT
- $60,000 - $75,000 a year
- Full-time
- Azure
- Mid-level
- Office
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Salt Lake City, UT
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Technical Product Support - EdTech
Securly —Salt Lake City, UT
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Systems Administrator
Larry H. Miller Senior Health —Sandy, UT
- Computer Science
- English
- Mid-level
Quick Apply
5d
Desktop Support Technician
L3Harris Technologies —Salt Lake City, UT
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
2d
Support - Product Support Specialist
Aline —Utah
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
IT Support Technician
State of Utah —Provo, UT
- $26.81 - $41.06 an hour
- Extended hours
- Background check
- Writing skills
- Pass drug screening
2d
Helpdesk Manager
Waterford.org —Taylorsville, UT
- $92,576 - $120,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- 5 years
- Health savings account
- Disability insurance
10d
IT Helpdesk Support Specialist I
Asbury —Draper, UT
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
IT Helpdesk Support Specialist II
Asbury —Draper, UT
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Helpdesk Technician
BambooHR —Draper, UT
- Holidays
- Background check
- Office
- Windows
- Disability insurance
- 401(k)
Quick Apply
Technical Support Specialist
Anrok —Salt Lake City, UT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Auditor (Information Technology/Performance)
US Federal Communications Commission —Salt Lake City, UT
- $143,913 - $187,093 a year
- Online Application
- Hybrid work
- Background check
- 18 years or older
- CPA
- Health insurance
- Dental insurance
1d
Technical Support Specialist
Tesla —Draper, UT
- Weekends as needed
- Mid-level
- Analysis skills
- Communication skills
- Commuter assistance
- Health savings account
Help Desk Specialist
E. L. Blake, Inc. —Hill AFB, UT
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Addepar —Salt Lake City, UT
- $32 - $40 an hour
- Google Workspace
- Mid-level
- Office
Quick Apply

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Network Operations Center Manager

UTOPIA Fiber -
Murray, UT

Quick Apply

Job Details

Full-time
$91,000 - $115,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

Customer communication
Operations management
CCNA
Bachelor's degree
Attention to detail
Mentoring
Telecommunication
Management reporting
Process management
Data-driven decision making

Full Job Description

Network Operations Center Manager

General Job Description

The Network Operations Center (NOC) Manager's primary responsibilities are to overall monitor and maintain operational infrastructure, provide timely reports on various criteria, respond to network outages, and assist with installations of business and residential customers, and manage/mentor all NOC Tech 1/2 and Senior NOC Tech personnel. This includes service calls, install issues, repairs and service provider issues. The NOC Manager assists in making sure that network reliability is 99.999% uptime.

The NOC Manager interoperates with internal personnel such as customer service, network engineers, order fulfillment and field technicians, as well as management staff. Construction and installation contractors will also rely on the NOC Manager as they call in for assistance. The NOC Manager will also support service providers that provide services on the UTOPIA network. The NOC Manager is responsible for all processes within the NOC, and developing processes that exist outside the department as he/she works with other managers or contract groups. The NOC Manager adheres to goals and standards that are contained within the Operational Standards document.

Education and Experience

A Network Operations Center Manager should have the following:

Bachelor's degree in computer science, networking, or related field and;
Either eight years experience as a NOC Manager; OR five years of comparable job-related experience which must have included managing an operation center, or network system from a monitoring/configuration/personnel perspective; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience)

Supervisor

The NOC manager reports directly to the Chief Operations Manager

Skill Set

Advanced ability to monitor, maintain, and resolve network and performance issues; ensure continuity of voice, video and data services
Advanced ability to identify, evaluate, and prioritize opportunities and projects for the Network Operations Center Group
Excellent verbal and written communication skills to effectively deal with all levels of personnel, customers, and visitors
Excellent ability to maintain confidentiality and professionalism
Excellent ability to multitask in a high stressed environment
Excellent organizational skills
Excellent documentation skills including network documentation
Excellent team player skills
Advanced ability to use software tools such as ticketing systems, chat and text systems, email systems, Microsoft Word and Excel or Google docs
Advanced understanding of the Layer 1-3 of the Open Systems Interconnection (OSI) model
Advanced ability to use Telnet, SSH and other configuration/support network protocols
Advanced experience with network monitoring systems (NMS) such as Solar Winds, Zabbix, OpenNMS, Zennos, Cacti, or Nagios particularly in data presentation such as a report
Understanding of Layer 2 protocols such as RSTP, SPB, VLANs, ARP, MAC, etc.
Ability to configure network devices including IP configuration and VLAN configuration on routers, switches, etc.
Advanced ability to use traceroute and ping for network troubleshooting
Advanced understanding of SNMP (simple network management protocol) and how it works with an NMS system
Understanding of OSPF, BGP, ISIS, MPLS, PBB, EVPN, or other routing or transport protocols
Demonstration of how to run a 24/7 Network Operations Center and staff
Demonstrate an ability to understand reporting requirements and provide such reports to the various groups that need them.

Certifications

CCNA or NRS1 or higher preferred
Zabbix Certified Professional or similar preferred

Work Environment

The NOC manager typically sits in a climate controlled office setting. The NOC Manager will sit at a desk for long periods of time as they perform their duties. The NOC Manager needs to understand and support UTOPIA's mission. Perform tasks by written and verbal instruction. Meet high attendance and punctuality requirements. Manage personnel to accurately enter data into current operational systems to closeout work orders and tickets. Manage the monitoring of the network system using tools to ascertain issues or problems that come up, and facilitate the notification process. Possible shift work including day, swing or graveyards and work weekends and holidays. Possible overtime as needed. Train and mentor other personnel as necessary. Perform other duties as directed.

Apply at: https://www.utopiafiber.com/careers/

Job Type: Full-time

Pay: $91,000.00 - $115,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Location:

Murray, UT 84121 (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in utah

Network Operations Center Manager

Military Service - U.S. Space Force, Cyber Security

Technical Consultant - Patient Monitoring (Field: Salt Lake City, UT)

Technical Engineer

IT Escalations Technician (Tier 2)

Help Desk Support (Remote)

Technical Product Support - EdTech

IT Systems Administrator

Desktop Support Technician

Support - Product Support Specialist

IT Support Technician

Helpdesk Manager

IT Helpdesk Support Specialist I

IT Helpdesk Support Specialist II

Helpdesk Technician

Technical Support Specialist

Auditor (Information Technology/Performance)

Technical Support Specialist

Help Desk Specialist

IT Support Specialist

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