Top 210 It operations Jobs in Utah

Network Operations Center Manager
UTOPIA Fiber —Murray, UT
- $91,000 - $115,000 a year
- Overtime
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Remote IT Operations Specialist
LedgerGurus —Lehi, UT
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
9d
Cloud Operations Analyst
Moog Inc. —Salt Lake City, UT
- $90,000 - $135,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Health savings account
- Employee stock purchase plan
IT Support Analyst - Sevillo
Woodland Foods —West Jordan, UT
- $71,000 - $93,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health savings account
- Paid holidays
IT Administrator III
Brigham Young University —Provo, UT
- $88,000 - $114,000 a year
- Full-time
- Computer Science
- System design
- Supervising experience
- Free parking
- Wellness program
IT Infrastructure Services Specialist
Virtus Investment Partners, Inc. —Salt Lake City, UT
- $84,000 - $103,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
Help Desk Lead - IT Support Specialist IV
J-U-B Engineers, Inc. —Salt Lake City, UT
- $80,000 - $95,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Profit sharing
- Paid holidays
IT Support Specialist
Addepar —Salt Lake City, UT
- $32 - $40 an hour
- Google Workspace
- Mid-level
- Office
Quick Apply
Supervisor IT Support / IT Project Management
Alpine School District —American Fork, UT
- $45.15 - $71.67 an hour
- Contract
- Research
- Mid-level
- Office
14d
Senior Director IT Operations & Service
Dyno Nobel —Salt Lake City, UT
- Computer Science
- Contracts
- Senior level
- Paid parental leave
- Health savings account
14d
Senior Manager, Data Center Operations
Oracle —West Jordan, UT
- Full-time
- Mentoring
- Budgeting
- Senior level
Critical Operations Associate
QTS Data Centers —Eagle Mountain, UT
- Email
- Microsoft Outlook
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
IT Coordinator I
Granite Construction Inc. —Provo, UT
- $50,168 - $75,253 a year
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Product Manager IV
University of Utah —Salt Lake City, UT
- $95,000 - $110,000 a year
- Online Application
- Master's degree
- University
- Bachelor's degree
10d
Vice President - Infrastructure, Operations, & Platforms
Trucordia —Lindon, UT
- Full-time
- Hybrid work
- Office
- Organizational skills
- Contracts
- Health savings account
- AD&D insurance
Quick Apply
Director of Technology Operations
Clicklease —West Valley City, UT
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
SOC Analyst (Security Operations Center Analyst) - AI Trainer
DataAnnotation —Salt Lake City, UT
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
13d
Network Operations Center Technician
FirstDigital Telecom —Draper, UT
- $15 - $20 an hour
- Full-time
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
Project Manager
Clicklease —Draper, UT
- Full-time
- Office
- 3 years
- Senior level
Quick Apply
People Operations & HRIS Specialist
Elwood Staffing —Salt Lake City, UT
- $21 an hour
- Temporary
- In person
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
8d

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Network Operations Center Manager

UTOPIA Fiber -
Murray, UT

Quick Apply

Job Details

Full-time
$91,000 - $115,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

Customer communication
Operations management
CCNA
Bachelor's degree
Attention to detail
Mentoring
Telecommunication
Management reporting
Process management
Data-driven decision making

Full Job Description

Network Operations Center Manager

General Job Description

The Network Operations Center (NOC) Manager's primary responsibilities are to overall monitor and maintain operational infrastructure, provide timely reports on various criteria, respond to network outages, and assist with installations of business and residential customers, and manage/mentor all NOC Tech 1/2 and Senior NOC Tech personnel. This includes service calls, install issues, repairs and service provider issues. The NOC Manager assists in making sure that network reliability is 99.999% uptime.

The NOC Manager interoperates with internal personnel such as customer service, network engineers, order fulfillment and field technicians, as well as management staff. Construction and installation contractors will also rely on the NOC Manager as they call in for assistance. The NOC Manager will also support service providers that provide services on the UTOPIA network. The NOC Manager is responsible for all processes within the NOC, and developing processes that exist outside the department as he/she works with other managers or contract groups. The NOC Manager adheres to goals and standards that are contained within the Operational Standards document.

Education and Experience

A Network Operations Center Manager should have the following:

Bachelor's degree in computer science, networking, or related field and;
Either eight years experience as a NOC Manager; OR five years of comparable job-related experience which must have included managing an operation center, or network system from a monitoring/configuration/personnel perspective; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience)

Supervisor

The NOC manager reports directly to the Chief Operations Manager

Skill Set

Advanced ability to monitor, maintain, and resolve network and performance issues; ensure continuity of voice, video and data services
Advanced ability to identify, evaluate, and prioritize opportunities and projects for the Network Operations Center Group
Excellent verbal and written communication skills to effectively deal with all levels of personnel, customers, and visitors
Excellent ability to maintain confidentiality and professionalism
Excellent ability to multitask in a high stressed environment
Excellent organizational skills
Excellent documentation skills including network documentation
Excellent team player skills
Advanced ability to use software tools such as ticketing systems, chat and text systems, email systems, Microsoft Word and Excel or Google docs
Advanced understanding of the Layer 1-3 of the Open Systems Interconnection (OSI) model
Advanced ability to use Telnet, SSH and other configuration/support network protocols
Advanced experience with network monitoring systems (NMS) such as Solar Winds, Zabbix, OpenNMS, Zennos, Cacti, or Nagios particularly in data presentation such as a report
Understanding of Layer 2 protocols such as RSTP, SPB, VLANs, ARP, MAC, etc.
Ability to configure network devices including IP configuration and VLAN configuration on routers, switches, etc.
Advanced ability to use traceroute and ping for network troubleshooting
Advanced understanding of SNMP (simple network management protocol) and how it works with an NMS system
Understanding of OSPF, BGP, ISIS, MPLS, PBB, EVPN, or other routing or transport protocols
Demonstration of how to run a 24/7 Network Operations Center and staff
Demonstrate an ability to understand reporting requirements and provide such reports to the various groups that need them.

Certifications

CCNA or NRS1 or higher preferred
Zabbix Certified Professional or similar preferred

Work Environment

The NOC manager typically sits in a climate controlled office setting. The NOC Manager will sit at a desk for long periods of time as they perform their duties. The NOC Manager needs to understand and support UTOPIA's mission. Perform tasks by written and verbal instruction. Meet high attendance and punctuality requirements. Manage personnel to accurately enter data into current operational systems to closeout work orders and tickets. Manage the monitoring of the network system using tools to ascertain issues or problems that come up, and facilitate the notification process. Possible shift work including day, swing or graveyards and work weekends and holidays. Possible overtime as needed. Train and mentor other personnel as necessary. Perform other duties as directed.

Apply at: https://www.utopiafiber.com/careers/

Job Type: Full-time

Pay: $91,000.00 - $115,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Location:

Murray, UT 84121 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it operations jobs in utah

Network Operations Center Manager

Remote IT Operations Specialist

Cloud Operations Analyst

IT Support Analyst - Sevillo

IT Administrator III

IT Infrastructure Services Specialist

Help Desk Lead - IT Support Specialist IV

IT Support Specialist

Supervisor IT Support / IT Project Management

Senior Director IT Operations & Service

Senior Manager, Data Center Operations

Critical Operations Associate

IT Coordinator I

Product Manager IV

Vice President - Infrastructure, Operations, & Platforms

Director of Technology Operations

SOC Analyst (Security Operations Center Analyst) - AI Trainer

Network Operations Center Technician

Project Manager

People Operations & HRIS Specialist

I want to receive the latest job alert for it operations in utah

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