Top 131 Remote senior customer service representative Jobs in Utah Junction Co

Manager, Onboarding
Housecall Pro —Denver, CO
- $70,000 - $82,500 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
11d
Patient Engagement Specialist - Remote
Higi SH LLC —Denver, CO
- From $18.81 an hour
- Full-time
- Remote
- Sales
- Clinic experience
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
6d
Staff Counsel
Liberty Mutual —Centennial, CO
- $119,000 - $210,000 a year
- Full-time
- Writing skills
- Analysis skills
- Mentoring
- 401(k) matching
7d
Staff Counsel
Liberty Mutual —Littleton, CO
- $119,000 - $210,000 a year
- Full-time
- Writing skills
- Analysis skills
- Mentoring
- 401(k) matching
7d
Senior Facilities Maintenance Technician
Federal Reserve Bank of Kansas City —Denver, CO
- $69,200 - $89,500 a year
- Full-time
- Clean driving record
- 3 years
- High school diploma or GED
Enterprise Business Development Executive- Remote
MSC —Denver, CO
- $74,144 - $116,512 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid holidays
- Health insurance
Tech Support Engineer IV (Remote)
Brain Corp —Denver, CO
- $44.19 - $57.19 an hour
- Remote
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
11d
Loan Processor
Universal Lending Corporation —Englewood, CO
- $60,000 - $80,000 a year
- Overtime
- Remote
- 5 years
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Associate, Training
Housecall Pro —Denver, CO
- $74,000 - $86,000 a year
- Remote
- Writing skills
- Mid-level
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Sr. Human Resources Generalist
Isys Technologies —Littleton, CO
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Product Support Specialist II
Zoll Medical Corporation —Broomfield, CO
- $18 - $26 an hour
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Finance Segment Manager - REMOTE
Ryder System —Denver, CO
- $100,000 - $105,000 a year
- Full-time
- Remote
- Microsoft Word
- Inventory management
- 5 years
- Disability insurance
- Health insurance
13d
Regional Sales Director (Healthcare)
A Place for Mom —Denver, CO
- $100,000 - $200,000 a year
- Full-time
- Microsoft Word
- Skilled nursing facility
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Human Resources
DSV —Denver, CO
- $120,880 - $151,100 a year
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- English
8d
Senior Operations Specialist
University of Colorado —Denver, CO
- $66,600 - $72,921 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- Writing skills
13d
Senior Product Manager I (Mobile)
Housecall Pro —Denver, CO
- $119,000 - $149,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Product management
- Paid parental leave
- Paid holidays
Quick Apply
Principal Specialist, Investment Associate (Remote)
RTX Corporate —Denver, CO
- $86,800 - $165,200 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Senior level
- Paid holidays
- Disability insurance
Senior Director, Customer Success
Housecall Pro —Denver, CO
- $135,000 - $150,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Human Resources Business Partner
State of Colorado —Denver, CO
- $58,872 - $79,704 a year
- Online Application
- Hybrid work
- Background check
- 6 years
- Writing skills
- Wellness program
- Health savings account
22h

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Manager, Onboarding

Housecall Pro -
Denver, CO

Quick Apply

Job Details

$70,000 - $82,500 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Machine intelligence
Customer support
AI-driven automation

Full Job Description

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

We also offer:

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
Equity in a rapidly growing startup backed by top-tier VCs

The Role:

As a Manager, Onboarding, you are responsible for leading a team of Onboarding Specialists, ensuring they deliver an exceptional onboarding experience to our service professionals (Pros). You work closely with the Senior Manager and Director to ensure that your team is equipped to help new customers successfully integrate into our platform and get the most value from our services from day one. You are passionate about our mission to serve our Pros and are dedicated to ensuring they have a seamless onboarding experience. Your role involves coaching your team to success, providing support on escalations, and acting as their primary resource. Success in this role requires developing a high-performing team and ensuring your team delivers a best-in-class onboarding experience.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:

Drive key metrics for the Onboarding team, including but not limited to: Onboarding Completion Rate, Time to Value, Customer Satisfaction Score, and Retention Rate
Manage team schedules and daily attendance to ensure adequate staffing to meet the needs of our Pros during the critical onboarding phase
Conduct weekly performance reviews to identify areas of opportunity and support the growth of your team
Ensure proper escalation processes are followed and take action when necessary to resolve issues promptly
Oversee timecards, ensuring timely submission and accurate data management
Manage monthly performance metrics and bonuses for the Onboarding team
Track all key metrics with accuracy, regularly reporting to management and providing feedback to your team
Document all one-on-one meetings, performance discussions, and coaching sessions to ensure continuous development

Qualifications:

Bachelor's degree or equivalent experience required
2+ years of management experience in Customer support or related field
Proven track record of meeting and exceeding performance metrics consistently
Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction
Ability to motivate and inspire your team to deliver exceptional service
Proactive problem-solving skills with a focus on improving processes and outcomes

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $70,000-$82,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.

Privacy Notice for California Job Candidates - Housecall Pro

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Quick Apply

Refine Your Search

remote senior customer service representative jobs in utah junction co

Manager, Onboarding

Help Desk Technician

Patient Engagement Specialist - Remote

Staff Counsel

Staff Counsel

Senior Facilities Maintenance Technician

Enterprise Business Development Executive- Remote

Tech Support Engineer IV (Remote)

Loan Processor

Senior Associate, Training

Sr. Human Resources Generalist

Product Support Specialist II

Finance Segment Manager - REMOTE

Regional Sales Director (Healthcare)

Senior Manager, Human Resources

Senior Operations Specialist

Senior Product Manager I (Mobile)

Principal Specialist, Investment Associate (Remote)

Senior Director, Customer Success

Human Resources Business Partner

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