Top 29 Help desk Jobs in Utica, Ny

IT Site Technician
Precision Castparts Corp. —New Hartford, NY
- $70,000 - $76,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance
Technology Support Technician I
First Source FCU —New Hartford, NY
- $19.83 - $33.05 an hour
- Weekends as needed
- Computer science
- Computer Science
- Travel
Quick Apply
Help Desk Technician
Indium Corporation —Clinton, NY
- $17.00 - $25.25 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
PC TECH ANALYST 1 (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $17.00 - $26.56 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Organizational skills
Quick Apply
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
- $20 - $24 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Help Desk Support Specialist
Rome Health —Rome, NY
- $18 - $21 an hour
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
Quick Apply
Desktop Support Specialist
Oneida Innovations Group —Verona, NY
- $56,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support I
The Arc Madison Cortland —Oneida, NY
- $21.63 - $25.00 an hour
- Full-time
- Driver's License
- Travel
- In-person
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician
SUNY Morrisville —Morrisville, NY
- $45,500 - $50,000 a year
- Full-time
- Customer service
- System design
- Mid-level
5d
Support Services Engineer
M.A. Polce —Rome, NY
- $48,000 - $60,000 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Quick Apply
IT Specialist
Vernon Downs —Vernon, NY
- $17 - $20 an hour
- Full-time
- Mid-level
EPIC CREDENTIALED TRAINER (ON-SITE ONLY)
Slocum Dickson Medical Group —New Hartford, NY
- $25.91 - $44.00 an hour
- Full-time
- Classroom
- Customer service
- Medical office experience
Quick Apply
Holistic Student Support Professional (PT)
Mohawk Valley Community College —Utica, NY
- $19 an hour
- Part-time
- Background check
- Bachelor's degree
- Communication skills
Application Support Analyst
Oneida Innovations Group —Verona, NY
- $68,365.44 - $80,000.00 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Research Computing Support Specialist (HPC Focus) - SUNY Polytechnic Institute
SUNY Polytechnic —Utica, NY
- $100,000 a year
- Temporary
- Background check
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Whitesboro, NY
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Technical Support Engineer II
Indium Corporation —Clinton, NY
- $62,500 - $80,000 a year
- Spanish
- Bachelor of Science
- English
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer III
Indium Corporation —Clinton, NY
- $80,000 - $120,000 a year
- Spanish
- Up to 50% travel
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
3d

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IT Site Technician
Precision Castparts Corp. —New Hartford, NY
Bachelor’s Degree in Computer Science, Information Technology, or related field. At least 1 years in the Information Technology field.
$70,000 - $76,000 a year
TECHNOLOGY SUPPORT TECHNICIAN
CHARLES T SITRIN HEALTH CARE CENTER INC —New Hartford, NY
Configures equipment and completes cable interfaces, referencing wiring diagrams and technical instructions and using special hand tools and testing equipment…
$20 - $24 an hour
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d

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IT Site Technician

Precision Castparts Corp. -
New Hartford, NY

Apply Now

Job Details

Full-time
$70,000 - $76,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

IT department experience

Full Job Description

Country
United States of America

State / County
New York

City
New Hartford

Division
Metals

Company
SMC Division

Function
Information Technology

Workplace Type
On-Site

Position type
Full Time

Opportunity ID

22712

Job Description

Summary

The IT Service Desk Technician is the central point of contact providing frontline IT support services for PCC Metals. Emphasizing on customer service this position primarily focuses on desktop, network and application support while administering user accounts and system access.

Essential Functions

Promptly respond to and document all IT related incidents and assigned tasks.
Acts as 1st escalation point for incident resolution, engaging additional teams as required.
Installs, configures, troubleshoots, and recommends improvements for IT hardware & software
Adheres to IT policies, procedures, and standards.
Diagnose and perform troubleshooting in a production environment.
Create functional and technical documentation for users and technicians.
Perform logical user access controls throughout the enterprise.
Builds relationships with users to understand technical environment (hardware, software, etc.).
Maintains effective departmental and organizational communications.
Prioritize work based on severity, impact, and urgency.
Identifies, researches, and resolves complex technical problems.
Provide first line support for local site as well as regional and global support responsibilities as part of a global support organization.

Additional Responsibilities

Provision of ‘out of hours’ support when required
A wide degree of creativity and latitude is expected.
Travel will be required for the roll 25%

Education and Experience

Bachelor’s Degree in Computer Science, Information Technology, or related field
At least 1 years in the Information Technology field.
Minimum 5 years direct experience will be considered in lieu of BS degree.
Project and team collaboration experience.

Special Skills

Concepts:
ITIL Framework knowledge
Hardware
Software
Networking
Basic Information Security

Technical:
Windows
Active Directory
System Center
Other duties as assigned

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For informational purposes only, the range of pay for this role is $70,000.00 to $76,000.00 US Dollar (USD) Salaried based on a variety of factors. For informational purposes only, this role is eligible to participate in the Company’s Quarterly Cash Bonus Plan, paid out at the quarterly bonus factor of 1.5X the Company’s bonus multiple, based on the Company’s performance in the applicable quarter. Employees will receive 120 hours paid time off every year. Employees will also receive 10 paid holidays. Employees (and their families) are eligible to participate in the company's medical, dental, vision, and basic life insurance. Employees are eligible to enroll in the Company’s 401(k) plan.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.

Company Profile

At Precision Castparts (PCC), we make extraordinary products for aerospace and other industries. This is made possible by the hard work and creativity of a diverse and global workforce. We are committed to fostering a culture of inclusiveness, empowerment and respect that embraces the differences in who we are. Working together, we will continue to solve complex problems every day.

We are relentless in our dedication to being a high-quality and on-time producer, delivering the highest value to our customers while continually pursuing strategic, profitable growth.

PCC employs more than 20,000 people worldwide in over 120 plants spread across twenty-six states in the US and over a dozen countries.

Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

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Refine Your Search

help desk jobs in utica, ny

IT Site Technician

Technology Support Technician I

Help Desk Technician

PC TECH ANALYST 1 (ON-SITE ONLY)

TECHNOLOGY SUPPORT TECHNICIAN

Help Desk Support Specialist

Desktop Support Specialist

Help Desk Support I

Help Desk Technician

Support Services Engineer

IT Specialist

EPIC CREDENTIALED TRAINER (ON-SITE ONLY)

Holistic Student Support Professional (PT)

Application Support Analyst

Research Computing Support Specialist (HPC Focus) - SUNY Polytechnic Institute

Seasonal, Operations Technical Specialist (Part Time)

Technical Support Engineer II

Technical Support Engineer III

Major Incident Manager III

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