Top 3 Application support analyst Jobs in Utica Ny

Application Support Analyst
Oneida Innovations Group —Verona, NY
- $68,000 - $80,000 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Compensation Analyst
Utica Mutual Insurance Company —New Hartford, NY
- $74,000 - $103,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Profit sharing
- Health savings account
Quick Apply

Related jobs to explore

Based on your search for application support analyst

Application Support Analyst
Oneida Innovations Group —Verona, NY
A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment.
$68,000 - $80,000 a year
Quick Apply
4d
Help Desk Analyst
Robert Half —Syracuse, NY
At least 1 year of experience in a help desk, service desk, or desktop support environment. Provide first-line technical support for hardware, software, and…
$22.00 - $26.40 an hour
Quick Apply
8d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Business Analyst (Contract)
Blue Star Partners LLC —Columbus, OH
The ideal candidate is a strong, independent Business Analyst who can manage their own work with limited supervision, lead requirements discussions, facilitate…
$57 - $67 an hour
Quick Apply
3d
Business Systems Analyst - Sr
Huntington Bank —Columbus, OH
Support architecture and development teams during design and implementation. Bachelor’s degree in information systems, Computer Science, Business Administration…
$57,000 - $113,000 a year
10d

Show more jobs in cities nearby

I want to receive the latest job alert for application support analyst in utica ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support analyst jobs near utica ny

Application Support Analyst jobs in Ohio

Application Support Analyst jobs in Edison, NJ

Application Support Analyst jobs in Gaithersburg, MD

Data Analyst jobs in Hartford, CT

Senior Data Analyst jobs in Charlotte, NC

Application Support Analyst jobs in Baltimore, MD

Analyst Remote jobs in North Carolina

Compensation Analyst jobs in Naples, FL

Data Analyst jobs in Columbus, GA

Compensation Analyst jobs in Salt Lake City, UT

Compensation Analyst jobs in San Antonio, TX

Compensation Analyst jobs in Santa Rosa, CA

Financial Analyst jobs in Arlington, VA

Workers Compensation jobs in Portland, OR

Application Support Analyst

Oneida Innovations Group -
Verona, NY

Quick Apply

Job Details

Full-time
$68,000 - $80,000 a year
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Application systems
Requirements specification
Requirements design
Employee relationship building
Software documentation
Analysis (software development lifecycle)
IT department experience

Full Job Description

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service.

We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system functionality, resolving user issues, and maintaining system performance. Acts as a liaison between end users and IT teams to troubleshoot problems, implement updates, and support process improvements that enhance application efficiency and user experience for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and SavOn Convenience Stores as well as our golf courses, off-site properties, police department, and other entities.

Duties & Responsibilities:

Works collaboratively with vendors and Business Clients to ensure that systems and business requirements/needs are met.
Develops strong working relationships with Business Clients, and all other departments within the IT Organization.
Effectively identifies, documents, and communicates business requirements to the rest of the IT organization.
Provides application troubleshooting and problem resolution to the applications assigned.
Acts as subject matter expert in assigned area on all projects assigned and provides timely feedback on assigned tasks.
Ensures stability and develops roadmaps for all assigned applications.
Continually monitors and resolves application issues.
Escalates unresolved application issues to 3rd Level support in a timely manner.
Assists and supports evaluations, development, and implementation of department policies and procedures.
Keeps current with new technologies and solutions by attending mandatory technical training, seminars, workshops, and/or related academic courses as required.
Maintains and develops user-friendly documentation to ensure proper use of an application.
Maintains a positive working relationship with software vendors to ensure timely installations and problem resolution.
Conducts business with the Regulatory Authorities in a professional manner at all times.
Ensures proper documentation of all applications assigned; including topology and workflow diagrams, along with operational procedures and security requirements.

Minimum Qualifications:

A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment.
At least three to five years of relevant business-related experience.
Understanding of system platforms and networking.
Possesses the ability to effectively produce written support documentation.
Must have good organizational, verbal, and written communication skills. The ability to perform well in a fast-paced environment and meet deadlines is essential.
Able to project a professional, positive, calm demeanor, while executing the essential duties of the position.
Must possess the ability to conduct an in-depth analysis of given problems and make logical, well-thought-out steps towards their solution.
Demonstrates proven ability to be able to identify system requirements in a specification format and translate, through system programming, into a useful computer-based application.
Must possess the ability to interface with area users and perform as a liaison between IT and the affected area.
The ability to handle multiple assignments is necessary.
Flexible and willing to be on call 24/7.

Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Quick Apply

Refine Your Search

application support analyst jobs in utica ny

Application Support Analyst

Compensation Analyst

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for application support analyst in utica ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected