Lead Retail Sales Associate / Assistant Manager - Julien's & Mi Vida Boutiques
About Us
Julien's and Mi Vida are two vibrant boutiques located in the heart of Uvalde, TX at 200 & 212 N Getty St. We pride ourselves on offering unique, fashionable clothing, gifts, and accessories to our community, both in-store and online. Our team is passionate about fashion, customer service, and creating an unforgettable shopping experience for every customer who walks through our doors or engages with us online.
Position Overview
We are seeking an experienced and motivated Lead Retail Sales Associate / Assistant Manager to join our team at Julien's and Mi Vida. This role combines the duties of a top-performing sales associate with additional leadership responsibilities, including opening and closing the store, mentoring team members, and assisting with day-to-day operations. The ideal candidate will have a passion for fashion, exceptional customer service skills, and the ability to lead by example.
Key Responsibilities
- Perform all duties of a Retail Sales Associate at an exemplary level, including providing outstanding customer service both in-store and online
- Open and close the store, including cash handling, setting up displays, and ensuring the store is ready for business
- Act as a key holder, responsibly managing store keys and alarm codes
- Lead and motivate the sales team to achieve individual and store sales goals
- Train and mentor junior sales associates in customer service, product knowledge, and store procedures
- Assist in creating staff schedules and managing team member hours
- Ensure compliance with all store policies and procedures
- Manage and resolve customer complaints effectively
- Oversee visual merchandising and maintain store appearance to brand standards
- Assist with inventory management, including receiving shipments and conducting regular stock counts
- Engage with customers on social media platforms to promote our boutiques and provide excellent online customer service
- Participate in and potentially lead live selling events
- Collaborate with management on implementing marketing strategies and promotions
- Provide feedback to management on team performance, customer trends, and areas for improvement
Qualifications
- Proven experience in retail sales, preferably in fashion or accessories (2+ years)
- Previous experience in a supervisory or leadership role preferred
- Strong leadership skills with the ability to train and motivate team members
- Excellent customer service skills and a friendly, outgoing personality
- In-depth knowledge of current fashion trends and styling techniques
- Proficiency with point-of-sale systems and inventory management software
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency with social media platforms and comfort interacting with customers online
- Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
- Physical ability to stand for extended periods, lift up to 25 pounds, and climb ladders
- High school diploma or equivalent; college degree in fashion merchandising or related field is a plus
- Bilingual (English/Spanish) skills are highly valued
Work Schedule
- Full-time position: Typically 40 hours per week
- 5 days per week, including weekends
- Store hours: Monday - Saturday, some Sundays during holiday season
- Occasional overtime may be required
- Flexibility to accommodate special events and peak seasons
Compensation and Benefits
We offer a competitive compensation package that includes:
- Competitive hourly wage
- Opportunity for performance-based bonuses
- Paid Time Off (PTO) for eligible employees
- Paid holidays
- Employee discount on store merchandise
- Regular performance reviews with potential for advancement
- Ongoing training in leadership skills, fashion trends, and retail management
- A fun, dynamic work environment with a team that feels like family
How to Apply
If you're passionate about fashion, excel in customer service, and are ready to take on a leadership role in our boutiques, we want to hear from you! Please submit your resume, a brief cover letter explaining why you'd be a great fit for our Lead Retail Sales Associate / Assistant Manager position, and three professional references.
Join us in leading our team to create amazing experiences for our customers at Julien's and Mi Vida!
Julien's and Mi Vida are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: 200 & 212 N Getty St, Uvalde, TX 78801-5204, United States
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
Application Question(s):
- Are you bilingual in English and Spanish?
- Why are you interested in this position at Julien's and Mi Vida specifically?
- How familiar are you with our boutiques? Have you shopped with us before? If so, please briefly describe your experience.
- How many years of retail experience do you have? Please provide a brief overview of your most recent retail roles and responsibilities.
- Describe your experience in a leadership or supervisory role in retail. What do you find most rewarding about leading a team?
- What strategies have you used to meet or exceed sales targets in previous roles? Please provide a specific example.
- How do you ensure excellent customer service standards are maintained across your team?
- Describe your experience with visual merchandising and creating engaging store displays.
- What experience do you have with opening and closing procedures, including cash handling and security protocols?
- How comfortable are you with using point-of-sale systems and inventory management software? Please list any specific systems you've used.
- Is there anything else you'd like us to know about your qualifications for this position?
Education:
- High school or equivalent (Preferred)
Experience:
- Retail sales: 2 years (Required)
- Leadership: 2 years (Preferred)
- Customer Service: 2 years (Required)
Work Location: Multiple locations
