Top 27 Contact center representative Jobs in Vacaville Ca

CALL CENTER REPRESENTATIVE
COMMUNITY HOUSING OPPORTUNITIES CORPORATION —Vacaville, CA
- $17 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
PT Access Rep/PBX Operator
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
Service BDC Representative (Business Development Center)
DuPratt Ford Dixon —Dixon, CA
- $3,500 - $5,000 a month
- Full-time
- Computer literacy
- Mid-level
- Computer skills
- Paid training
- Paid holidays
Quick Apply
Financial Assistance Representative I (Collections Representative)
Redwood Credit Union —Napa, CA
- $27 - $35 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
7d
Desktop Support Engineer I (On-Site)
Neumo Holdings LLC —Fairfield, CA
- $25 - $29 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply
Member Service Center Phone Representative 3
1st Nor Cal —Martinez, CA
- $24.15 - $28.17 an hour
- Online Application
- Research
- Office
- Data entry
Member Service Center Phone Representative 1
1st Nor Cal —Martinez, CA
- $18.86 - $23.30 an hour
- Online Application
- In-person
- Communication skills
- Entry level
Member Service Center Phone Representative 2
1st Nor Cal —Martinez, CA
- $21.97 - $25.63 an hour
- Online Application
- Office
- In-person
- Communication skills
Customer Care Operator
Bay Alarm Company —Concord, CA
- $20 an hour
- Word processing
- Computer literacy
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
6d
Sales Development Representative (SDR)
RPS Solar Pumps —Davis, CA
- $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
13h
Bilingual Business Development Representative
Kastner Honda —Napa, CA
- $20 an hour
- Full-time
- Bilingual
- Dealership
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply

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PT Access Rep/PBX Operator
Sutter Health —Vallejo, CA
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning,…
$29.26 - $36.33 an hour

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Client Services Representative
Hibu —Columbus, OH
A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is…
1d
Contact Center Representative
BMI Federal Credit Union —Dublin, OH
POSITION SUMMARY: Responsible for answering member inquiries received through the telephone, email, or chat. Provide first contact via telephone or electronic…
$19.00 - $21.50 an hour
Quick Apply

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CALL CENTER REPRESENTATIVE

COMMUNITY HOUSING OPPORTUNITIES CORPORATION -
Vacaville, CA

Quick Apply

Job Details

Full-time
$17 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Job Title: Call Center Representative (Energy)

Department: CHOC Energy

Location: 3333 Vaca Valley Parkway, Suite 300, Vacaville, CA 95688
Status: Full-Time – 40 hours per week
FLSA Status: Non-Exempt

JOB SUMMARY:

The Call Center Representative will be responsible for managing high volumes of outbound calls to identify and assist income-eligible PG&E customers. This position supports CHOC’s Energy Savings Assistance Program, which provides energy education, assessments, and conservation services to low-income households in Yolo, Solano, San Joaquin, Contra Costa, Alameda and Sacramento counties. The ideal candidate is reliable, customer-focused, and detail-oriented with strong communication skills and the ability to thrive in a fast-paced team environment.

RESPONSIBILITIES:

Manage large volumes of outbound calls efficiently and professionally.
Identify income-eligible customers using a proprietary database.
Build rapport and engage callers to ensure excellent customer service.
Maintain accurate and comprehensive records of all interactions in the call center database.
Schedule appointments for Energy Specialists using Appointments Plus software.
Explain program offerings and eligibility requirements clearly.
Secure property owner permission for work authorization when necessary.
Meet or exceed individual and team performance metrics and call quotas.

EDUCATION & EXPERIENCE:

High school diploma or GED required.

SCHEDULE & COMPENSATION:

Monday – Friday, 8:00 AM – 4:30 PM (Full-Time, 40 hours per week)
Bonus pay is available based on daily performance metrics.

WORKING CONDITIONS:

Standard office environment with frequent telephone and computer use.
Prolonged periods sitting at a desk and working on a computer.
Must be able to occasionally lift or move office materials up to 15 lbs.

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer and telephone.
Frequent use of hands and fingers for typing, data entry, and phone operation.
Ability to speak clearly and hear over the phone for extended periods.
Must be able to lift up to 15 pounds occasionally (e.g., office supplies, files).
Regularly required to see and read computer screens and printed documents.
Occasional walking, bending, or reaching within the office setting.

Proven track record of meeting or exceeding performance goals.
Excellent verbal communication and active listening skills.
Familiarity with customer relationship management (CRM) systems is a plus.
Effective multi-tasking, time management, and prioritization skills.
Strong attention to detail and accurate data entry skills.
Bilingual (Spanish/English) is a plus.
Previous experience in a customer service or support role preferred.

Quick Apply

Refine Your Search

contact center representative jobs in vacaville ca

CALL CENTER REPRESENTATIVE

PT Access Rep/PBX Operator

Service BDC Representative (Business Development Center)

Financial Assistance Representative I (Collections Representative)

Desktop Support Engineer I (On-Site)

Member Service Center Phone Representative 3

Member Service Center Phone Representative 1

Member Service Center Phone Representative 2

Customer Care Operator

Sales Development Representative (SDR)

Bilingual Business Development Representative

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