Top 1 Desktop support engineer i (on site) Jobs in Vacaville Ca

Desktop Support Engineer I (On-Site)
Neumo Holdings LLC —Fairfield, CA
- $25 - $29 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply

Related jobs to explore

Based on your search for desktop support engineer i (on site)

Desktop Support Engineer I (On-Site)
Neumo Holdings LLC —Fairfield, CA
Resolve Incidents and Requests based on known solutions using various support and remote login tools; ability to assimilate problems with solutions and…
$25 - $29 an hour
Quick Apply
Software Engineer I - Remote - Nationwide
Vituity —Sacramento, CA
Familiarity with user interface (UI) programming (i.e., Javascript, HTML, Ajax, CSS). Assist in the deployment, validation, troubleshooting/support on…
$69,520 - $86,900 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Managed Services Engineer I (Pacific Time hours)
Logically —Dublin, OH
Minimum 1 year of experience in a closely related position doing MSP technical support/troubleshooting is preferred but not required.
Quick Apply
Market Engineer I
Caesars Entertainment —Columbus, OH
Perform entry-level and technical tasks/repairs on desktop, end-user, and customer-facing platforms, server, network and related infrastructure.

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support engineer i (on site) in vacaville ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support engineer i (on site) jobs near vacaville ca

Desktop Support Technician jobs in Fairfield, CA

Pharmacy Technician jobs in Long Island, NY

Desktop Support Technician jobs in Minneapolis, MN

Desktop Support Technician jobs in Kirkland, WA

Sterile Processing Technician jobs in Silver Spring, MD

Wildlife Technician jobs in Indiana

Desktop Support Technician jobs in Humble, TX

Desktop Support Technician jobs in Denver, CO

Direct Support Professional jobs in Buffalo, NY

Desktop Support Engineer I (On-Site)

Neumo Holdings LLC
Fairfield, CA

Quick Apply

Job Details

Full-time
$25 - $29 an hour

Qualifications

IP networking

Full Job Description

Job Summary:

The Desktop Support Engineer I - is an IT professional who helps users resolve issues with computer hardware, software, or infrastructure. They respond to users inquires (phone, chat, or self-service) assess problems and issues with IT equipment and applications and help resolve issues with known solutions (documentation and Knowledgebase). They also work closely with other IT department personnel to aid on tasks and issues that are outside the scope of their knowledge or expertise.

Please note that this position requires passing a California Law Enforcement Telecommunications (CLETS) background check, and authorization to work in the United States (see below for specifics) https://www.fbi.gov/services/cjis

Duties and Responsibilities:

Field Incoming EUC request from end users by either phone, self-service, or other standard communication channels; thoroughly documenting customer needs / issues within the service tracking tool.
Resolve Incidents and Requests based on known solutions using various support and remote login tools; ability to assimilate problems with solutions and communicate or implement to resolve issues or fulfill requests.
Utilize, create and maintain Knowledge Base articles used in troubleshooting, resolving and routing incident and requests.
Partner with other IT functions to assist in support of customers; routing incident/request tickets, working directly with other staff to facilitate service and investigate issues.
Creating, maintaining and retire user access and login accounts and application access.
Act as a liaison between customers and technical escalation teams
Act as a mentor to junior members of the team
Able to act independently as needed
Perform other duties as assigned

Education and Experience:

HS Diploma
1-2 year customer service experience
1-2 years’ experience supporting an IT call center
Working knowledge of Active Directory
Working knowledge of TCP/IP protocols

Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer

Physical Demands

Must be able to remain in a stationary position for most of the day
Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
This position needs to occasionally move about inside the office
The person in this position frequently communicates via telephone

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Quick Apply

Refine Your Search

desktop support engineer i (on site) jobs in vacaville ca

Desktop Support Engineer I (On-Site)

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support engineer i (on site) in vacaville ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected