Top 182 Customer experience manager Jobs in Valle, Az

General Manager
Under Canvas Inc. —Valle, AZ
- $75,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Organizational skills
- 401(k)
- Employee assistance program
Quick Apply
Data Support Lead (Brand Research Support)
Management Science Associates —United States
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Technical Sales Manager - Life Sciences
ICONN TECHNOLOGIES —United States
- $120,000 a year
- Full-time
- Remote
- Background check
- Oracle
- Engineering
- Paid holidays
- Health insurance
Quick Apply
OTR Heavy Haul Truck Driver Team Leader(1-3 years Heavy Haul Exerience)
NextGen Heavy Haulers —United States
- From $2,500 a week
- Full-time
- Background check
- Customer service
- CDL A
- Profit sharing
- Paid training
Quick Apply
Sales Account Manager, Actuators and Governors for Turbomachinery
Voith Group —United States
- $1 a month
- Full-time
- Background check
- Mid-level
- Travel
- Health savings account
- Disability insurance
National Account Manager
Novolex —United States
- $100,000 - $160,000 a year
- Full-time
- Marketing
- 5 years
- Research
- Wellness program
- Paid parental leave
Sr Manager Project Estimating
Washington Metropolitan Area Transit Authority —United States
- Full-time
- Microsoft Outlook
- Writing skills
- Engineering
1d
Business Account Manager
Wayfair —United States
- $32,400 - $42,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Health savings account
Lead Construction Project Engineer- Dam Project
Thalle Construction Company —United States
- Background check
- Construction site
- CAD
- Paid holidays
- Disability insurance
Quick Apply
Trucking Insurance Division Leader
International Insurance Group —United States
- $130,000 - $155,000 a year
- Full-time
- Remote
- English
- Finance
- Analysis skills
- Dental insurance
- Paid time off
Quick Apply
Manager, Vehicle Engineer
Washington Metropolitan Area Transit Authority —United States
- Full-time
- ASE Certification
- Customer service
- Word processing
- Tuition reimbursement
- Retirement plan
1d
Senior Product Manager (Remote)
Continued —United States
- $130,000 - $160,000 a year
- Full-time
- Background check
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Account Manager
Siegwerk Druckfarben AG & Co. KGaA —United States
- Online Application
- Microsoft Word
- Mid-level
- Bachelor's degree
Sr. Manager, Controls Engineering
Novolex —United States
- $165,000 - $200,000 a year
- Full-time
- Up to 50% travel
- Travel
- Senior level
- Wellness program
- Paid parental leave
12d
Paid Media Manager, Ecommerce
RealEyes Digital —United States
- $95,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Associate Manager, Cloud Service Delivery Engineer
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
- Profit sharing
- Paid parental leave
Outside Sales Representative / Channel Partner Manager Safety and Medical Sales-West
Golden Hour Medical, Inc. (AutoTQ) —United States
- $60,000 - $250,000 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Travel reimbursement
Quick Apply
Construction SCADA Controls Manager I and II- Solar
M. A. Mortenson Company —United States
- $125,600 - $216,500 a year
- Up to 50% travel
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Territory Sales & Clinical Education Manager Inosys Implant System
Creo Dent Prosthetics —United States
- $45,000 - $55,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Laboratory experience
- Travel reimbursement
- Health insurance
Quick Apply
6d

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customer experience manager jobs near valle, az

General Manager

Under Canvas Inc. -
Valle, AZ

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

401(k)
Employee assistance program

Qualifications

Vendor relationship building
Outdoor work experience
Food Handler Certification

Full Job Description

Summary

This is a unique opportunity to work outdoors near some of the country's most popular national parks. As the General Manager (GM) you ensure the property delivers exceptional guest experiences, influence both team member and guest engagement, build a sense of pride among team members and guests to drive brand loyalty, and monitor and steer financial results.

This is a cross functional position requiring the GM to be the expert in customer service and operational processes while collaborating daily with team members from each department. You create a positive work environment by addressing employee concerns in a timely manner and hiring, training, and developing your team to deliver on company goals. GMs establish and communicate goals and expectations, measure performance, and hold the team accountable.

Key Responsibilities

Be the expert on all camp-level policies and procedures in order effectively meet the needs of your team and of guests
Lead a management team which hosts a dailystand upmeeting with team members and a regular weekly meeting with all departmental supervisors
Establish andmaintainpositive relationships with vendors and the local community
Manage property level finances to match business needs to meet monthly and yearly financial goals
Ensure that seasonal team members whoutilizestaff housing have all necessary information and forms needed to move in
Build passion and enthusiasm for the company's mission
Set the standards and model the behaviors for delivering a culture of excellence and professionalism that creates a positive and safe environment for everyone which leads to positive guest feedback and team member retention
Evaluate departmental action plans to evoke change and make necessary improvements in service
Identifyconsistent, streamlined processes and procedures to maximize resources, hold others accountable,eliminatenon-value tasks, and prioritize time to focus on guest and team member experiences
This includes implementing, auditing, and providing recommendations on all company-wide SOPs at your property consistently and correctly
Clearly communicate expectations and goals to the team to achieve results
Collaborate with other managers and departments in the company to further develop best practices and implement new policies and procedures to support growing business needs
Attend andparticipatein company-wide meetings
Lead all departments and support others to develop and learn, recognize their achievements, and build an organizational culture where knowledge and growth are valued and rewarded
Coach team members and provide documentation in efforts to improve team member performance when expectations are not met
Submit and be able to speak to all monthly financial performance metrics
Createsynergyacross all departments to meet goalsrelativeto employee engagement (eNPS), guest satisfaction (NPS), revenue performance (Top line), and profitability (CPOR and GOP)
Submit professional andtimelywork products
Spearhead capital projects as assigned and requested
Be the point person for any property management relationships
Assistat other Under Canvas properties for short-term assignments as needed and requested
Make complex decisions in the face of ambiguity
Address emerging issues and suggest ways to improve overall approach
Excel in ambiguous environments with diverse individuals and groups byanticipatingand responding to changes with swift, focused, and flexible solutions
Promote company sustainability initiatives
Other duties as assigned

Preferred Qualifications

High School Diploma,GED,or equivalent work experience
Minimum of 2 yearsof management experience delivering in-person customer service support in a fast-paced, results-driven environment, preferably in hotels or hospitality
Demonstrated commitment to deliveringhigh qualitycustomer service
Goal-oriented, results-driven, strong interpersonal and communication skills
Ability to communicate clearly and concisely
Ability to consistently interact with a friendly, enthusiastic, positive attitude
Ability todemonstratesound judgement, follow direction, and take decisive,appropriate action
Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
Must have strong organizational skills to execute and prioritize multiple tasks
Strong influencing skills and ability to inspire teams
Prior experience in budgeting, reporting, and P&L management
Understanding of property management systems
Basic knowledge of maintenance operations
Experience in food and beverage operations and understanding of food safety

Additional Information

This position requires the individual to wear and work in personal protectiveequipment,when applicable.
This position requires that the individualisable tolift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
Food Handler (ServSafe) Manager Certification
Must be obtained by property opening date or before starting any work involving food or alcohol handling
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family andfriendsstays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housingavailablefor employees only (nopets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Quick Apply

Refine Your Search

customer experience manager jobs in valle, az

General Manager

Data Support Lead (Brand Research Support)

Sales Manager - Midwest US

Technical Sales Manager - Life Sciences

OTR Heavy Haul Truck Driver Team Leader(1-3 years Heavy Haul Exerience)

Sales Account Manager, Actuators and Governors for Turbomachinery

National Account Manager

Sr Manager Project Estimating

Business Account Manager

Lead Construction Project Engineer- Dam Project

Trucking Insurance Division Leader

Manager, Vehicle Engineer

Senior Product Manager (Remote)

Account Manager

Sr. Manager, Controls Engineering

Paid Media Manager, Ecommerce

Associate Manager, Cloud Service Delivery Engineer

Outside Sales Representative / Channel Partner Manager Safety and Medical Sales-West

Construction SCADA Controls Manager I and II- Solar

Territory Sales & Clinical Education Manager Inosys Implant System

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