Top 7 Desktop support analyst Jobs in Vancouver, Wa

Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
- $80,000 - $95,000 a year
- Overtime
- Windows
- Ability to lift 50 pounds
- Computer networking
- Profit sharing
- AD&D insurance
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Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
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Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
1+ years of hands-on technical support experience. Hardware and software installations and troubleshooting. Re-imaging of computers and software deployment.
$80,000 - $95,000 a year
Quick Apply
DFC Collateral Analyst I
Lithia & Driveway —Tigard, OR
Experience with outbound calls or collections is valuable. Assign repossession vehicles to 3rd party recovery agents in a timely manner.
$23 - $25 an hour
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year

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Service Desk Analyst

Klarquist Sparkman, LLP -
Portland, OR

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year

Benefits

Profit sharing
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Jira
Asset management
IT asset management
Software deployment
Incident management software
Hardware maintenance
Windows
Software installation
Internal employee customer service
Confluence
Computer hardware
Desktop (troubleshooting support)
Computer management
Hardware configuration
Incident management operations support
iManage
Customer support ticket management
Computer networking
Organizational skills
Microsoft Teams
Project execution
Hardware management
Access control management
1 year
Defect tracking tools
Desktop administration
Equipment inventory management
Entry level
Video conferencing systems operation
Ticketing system technical support

Full Job Description

We are seeking a Service Desk Analyst. The right candidate for the role is motivated and capable of learning new things quickly, comfortable with self-directed work and excited about delivering premium IT support to the employees of Klarquist. Core responsibilities include access management, incident and request management, and desktop and software support for Klarquist employees.

What you’ll work on:

Day-to-day Service Desk support through ticket management, Microsoft Teams, and walk-up support
Hardware and software installations and troubleshooting
Document support operations procedures
Asset tagging and management of inventory
Re-imaging of computers and software deployment
Computer deployment and set up of desks for new and existing employees
Execute project tasks to improve systems and operation
Must be available to work a flexible schedule; provide walk-up support during scheduled shifts; occasional overtime may be required from time to time based on need
Other IT tasks as directed by supervisor

Who you are:

1+ years of hands-on technical support experience 
Basic network knowledge – Ability to work without direct supervision 
Extensive knowledge of troubleshooting 
Experience desktop imaging and auto deployments 
Knowledge of IT inventorying methods and organization 
Hands-on experience with administration and management of Windows in a corporate environment 
Experience with Microsoft 365, general Microsoft Admin, and Atlassian (Jira, Jira Service Desk, and Confluence)
Experience with iManage, Intapp, and other law applications are a plus
Ability to handle on-call work on a rotating basis 
Ability to lift and carry up to 50 lbs

We are proud of our ability to attract and retain such a talented group of legal and administrative staff. Employees at Klarquist have the skill, curiosity, and dedication which are fundamental to the firm’s success and reputation, as well as the service we provide to our clients. Klarquist is committed to providing a collaborative and engaging work environment, competitive compensation, and continued opportunities for professional development.

Here are a few more benefits that make Klarquist stand out from the rest:

401(k) Retirement Plan and profit sharing
Staff sabbatical
Comprehensive health care plan, which includes medical, dental and vision coverage
Long and short-term disability coverage
Life and AD&D insurance
Pre-tax transit and flexible spending accounts
Family/dependent care leave stipend

To be considered, please submit a cover letter detailing why this job might be the right fit for you along with your resume and salary requirements.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Work Location: In person

Quick Apply

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