Top 300 Service manager Jobs in Vancouver, Wa

Customer Service Manager- CCLI (Vancouver, WA)
Christian Copyright Licensing International —Vancouver, WA
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Bachelor's degree
Quick Apply
VP, Commercial Relationship Manager
Maps Credit Union —Oregon City, OR
- $115,000 - $128,000 a year
- Weekends as needed
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
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Service Manager
Enviro-Clean Equipment —Gresham, OR
- $80,000 - $100,000 a year
- Full-time
- CDL B
- ASE Certification
- Background check
- Paid training
- Health savings account
Quick Apply
Commercial HVAC/R Service Manager
Entek LLC —Vancouver, WA
- From $140,000 a year
- Full-time
- Clean driving record
- Engineering
- Residential
Quick Apply
9d
Full Service Digital Marketing Account Manager
Trial Guides —Portland, OR
- $60,000 - $100,000 a year
- Part-time
- Marketing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Service Leader
Chipotle —Portland, OR
- Fast casual restaurant
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Lead Direct Support Professional IDD Services Adult group homes
AbleLight —Hillsboro, OR
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Mileage reimbursement
- Health savings account
Quick Apply
Residential Electrical Manager
Sunset Heating/Cooling, Plumbing, & Electrical —Portland, OR
- $90,000 - $110,000 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid holidays
- Relocation assistance
Quick Apply
2d
Service Manager
STYL RESIDENTIAL —Portland, OR
- $40 - $41 an hour
- Weekends as needed
- 5 years
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Resale Customer Service Lead
Beanstalk Children's Resale —Portland, OR
- $16.80 - $19.00 an hour
- 8 hour shift
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Supervisor
Cintas —Beaverton, OR
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Audi Service Manager
Sunset Imports Inc —Beaverton, OR
- $165,000 - $185,000 a year
- Full-time
- Background check
- Dealership
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Manager -Aftermarket Sales & Service
Columbia Okura LLC —Vancouver, WA
- $93,000.00 - $146,651.40 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
HVAC Sales Manager
Sunset Heating, Cooling & Electrical —Portland, OR
- $100,000 - $120,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
2d
Supervisor, Fleet Services
AAA Oregon/Idaho —Portland, OR
- $60,000 - $65,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Employee Benefits Account Manager
Lightwell Insurance Advisors —Vancouver, WA
- $50,000 - $60,000 a year
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Shift Manager
Wendy's Restaurant Franchise —Clackamas, OR
- From $20 an hour
- 18 years or older
- ServSafe
- Mid-level
Quick Apply
Service Manager
Tesla —Portland, OR
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Administrative Services Manager B - Security
Clark College —Vancouver, WA
- $5,240 - $7,044 a month
- Online Application
- Background check
- Management
- Software troubleshooting
- Disability insurance
- Health insurance
3d
Service Manager Lead (ITSM)
Fusion Global Technologies and Solutions Inc —Vancouver, WA
- $73,523.43 - $98,544.35 a year
- Full-time
- 5 years
- Analysis skills
- In-person
Quick Apply

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service manager jobs near vancouver, wa

Customer Service Manager- CCLI (Vancouver, WA)

Christian Copyright Licensing International
Vancouver, WA

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Job Details

Full-time
$90,000 - $105,000 a year

Qualifications

Revenue growth
Employee onboarding
Financial forecasting
Customer records maintenance
Knowledge management
Staff supervision
Performance improvement leadership
Strategic goal setting
Strategic management
7 years
Customer relationship building
Email customer support
Customer retention strategy
Recruitment process management
Bachelor's degree in communications
Team supervision
Managing teams in a customer support role
Phone communication
Payment processing
Coaching
Performance management strategy
Workplace dispute resolution
Team scheduling
Incident Escalation
Accurate transaction records management
Leadership development
Bachelor's degree in business administration
Managing clients in a customer support role
Data quality management
Team development

Full Job Description

Christian Copyright Licensing International (CCLI) is seeking a Customer Service Manager to join our team in Vancouver, WA. In this role, you will lead and optimize customer service operations across The CCLI Group. This position is responsible for delivering high-quality, consistent customer experience, driving operational excellence, and developing a high-performing, engaged team.

The Customer Service Manager oversees daily service delivery, licensing operations, and customer communications, while using data and cross-functional collaboration to improve customer satisfaction, retention, and overall business performance. As a member of the management team, this role contributes to strategic planning and continuous improvement initiatives across the organization.

What You Will Be Doing:

Lead, coach, and develop supervisors and frontline representatives, including recruitment, onboarding, training, succession planning, and leadership development.
Oversee daily customer service operations and foster a customer-first culture that is focused on service excellence and accountability across our North America operations.
Manage workforce planning, scheduling, and employee performance to ensure team effectiveness and engagement.
Establish and achieve department service goals and performance targets by ensuring timely, accurate, and professional responses to all customer interactions by both phone and email.
Ensure accurate and timely processing of license applications, renewals, and payments.
Manage escalation processes and resolve complex or high-impact customer issues.
Maintain accurate tracking and documentation of customer communications and transactions.
Maintain and update the Customer Service Knowledge Base, ensuring it is accurate and complete.
Maintain compliance with internal policies and industry standards along with operational accuracy in licensing systems, records, and reporting.

Lead continuous improvement initiatives by optimizing processes, systems, technologies, and customer data workflows to improve efficiency, scalability, and service quality.

Define, monitor, and report on key performance indicators; analyze operational performance and provide actionable insights and recommendations to executive leadership.
Maintain operational accuracy in licensing systems, records, and reporting.
Partner with Marketing, Sales, Finance, Product, and other stakeholders to improve the end-to-end customer experience.
Develop and implement customer service strategies aligned with organizational goals, serve as the voice of the customer, and collaborate cross-functionally to improve customer retention, loyalty, product adoption, and revenue growth.
Prepare and manage the department budget, including forecasting and cost control.
Participate in leadership meetings, contributing to company-wide planning and policy development.
Other duties and special projects as assigned.

What Makes You Qualified:

Bachelor’s degree in Business Administration, Communications, Management, or a related field preferred.
7+ years of customer service experience.
3+ years in a management role.
Experience leading remote team members.
Strong leadership, coaching, and team-building skills.
Excellent communication and conflict-resolution abilities.
Strategic thinking with strong business and financial acumen.
Data-driven decision-making and analytical mindset.
Ability to manage multiple priorities in a dynamic environment.
Customer-focused with a commitment to service excellence.

This is a hybrid role that will require you to commute to the office a minimum of three days a week.

Quick Apply

Refine Your Search

service manager jobs in vancouver, wa

Customer Service Manager- CCLI (Vancouver, WA)

VP, Commercial Relationship Manager

Service Manager

Commercial HVAC/R Service Manager

Full Service Digital Marketing Account Manager

Service Leader

Lead Direct Support Professional IDD Services Adult group homes

Residential Electrical Manager

Service Manager

Resale Customer Service Lead

Service Supervisor

Audi Service Manager

Manager -Aftermarket Sales & Service

HVAC Sales Manager

Supervisor, Fleet Services

Employee Benefits Account Manager

Shift Manager

Service Manager

Administrative Services Manager B - Security

Service Manager Lead (ITSM)

I want to receive the latest job alert for service manager in vancouver, wa

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