Do you have a passion for helping others and strong connections within the Newtown community? Are you committed to helping individuals and families achieve greater stability and self-sufficiency?
All Faiths Food Bank is seeking a compassionate, resourceful, and community-focused Resource Navigator to serve neighbors at Margie's Market, our choice-style food pantry located in Sarasota's Newtown community.
As the Resource Navigator, you'll work one-on-one with neighbors to connect them with vital public assistance programs, community resources, and wraparound services that help reduce food insecurity and improve long-term financial stability. You'll also represent All Faiths Food Bank throughout the community, building relationships and increasing awareness of available services.
Why Join All Faiths Food Bank?
At All Faiths Food Bank, our mission is to end hunger together. We're proud to be recognized as:
- Florida Trend's Best Companies to Work For for three consecutive years
- Recipient of the 2025 Top Workplaces Award by the Sarasota Herald-Tribune
- Named 2021 Nonprofit of the Year by the Sarasota Chamber of Commerce
- Nationally recognized as an innovative leader in hunger relief
When you join our team, you're joining a mission-driven organization that values compassion, collaboration, and community impact.
What You'll Do
- Welcome neighbors and provide exceptional customer service in a respectful, neighbor-centered environment
- Conduct intake and needs assessments to determine eligibility for assistance programs
- Assist neighbors with applications for SNAP, Medicaid, TANF, LIHEAP, Reemployment Assistance, housing programs, Seasons of Sharing, and other federal, state, and local benefits
- Follow up to ensure applications are completed, documentation is submitted, and benefits are received or renewed
- Connect neighbors with community partners for housing, healthcare, employment, utility assistance, financial resources, and additional support services
- Develop action plans for households experiencing complex challenges and provide crisis intervention when appropriate
- Maintain accurate and confidential client records using systems including Link2Feed and UniteUs
- Track program outcomes and ensure compliance with reporting requirements
- Collaborate with internal departments and community partners to coordinate wraparound services
- Serve as the primary point of contact for logistics, reporting, and data requests related to Wrap Around Services at Margie's Market
- Represent All Faiths Food Bank at community meetings, workshops, coalitions, and outreach events
- Maintain required certifications and stay current on public assistance policies
- Assist with community engagement activities and food distributions as needed
What We're Looking For
We're looking for someone who:
- Has strong knowledge of the Newtown community (residents or individuals with deep community connections are strongly preferred)
- Builds trust quickly and enjoys helping people navigate difficult situations
- Demonstrates empathy, cultural awareness, and excellent communication skills
- Can manage multiple priorities while maintaining accuracy and confidentiality
- Is comfortable using Microsoft Office and electronic databases
- Has strong organizational, documentation, and problem-solving skills
- Has experience with motivational interviewing (preferred)
Qualifications
- Knowledge of the Newtown community is required; Newtown residents or community members are strongly preferred
- Bachelor's degree in Social Work or a related field OR at least three years of professional experience in case management, social work, or human services
- Bilingual in Spanish or Haitian Creole is preferred
- Ability to work a flexible schedule, including evenings and weekends
Schedule
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 11:00 AM – 8:00 PM
- Thursday: 6:30 AM – 3:00 PM
- Friday: 6:30 AM – 3:00 PM
- Saturday: 7:00 AM – 1:00 PM
Physical Requirements
- Ability to stand or sit for extended periods
- Ability to lift and move up to 50 pounds
- Comfortable working in a fast-paced and sometimes noisy environment
- Ability to work outdoors and in varying weather conditions when supporting community events or food distributions
Join Our Mission
Every day, you'll help neighbors overcome barriers, access critical resources, and build a stronger future for themselves and their families. If you're passionate about serving your community and making a meaningful difference, we'd love to hear from you.
Our Mission, Values, Strategic Goals:
Together with our partners, we provide healthy solutions to end hunger in our community.
Values: Respectful, Transparent, Excel, Responsible, Innovative, Collaborative
Strategic Goals:
- Understand Our Neighbors’ Experience with Hunger
- Address Hunger from Our Neighbors’ Perspective
- Advance Our Neighbors’ Economic Mobility by Ending Hunger
- Help All Our Neighbors Recognize that Hunger is Next Door
Notice to external Recruiters and Recruitment Agencies: AFFB does not accept unsolicited headhunter or agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through our website, application process, or directly to any employee. AFFB will not pay fees to any third-party agency or company.
We commit to providing policies, systems, and a culture where our staff and those we serve will be afforded equitable access and opportunities to reach their full potential and feel valued, respected, and supported.
To learn more about All Faiths, please go to our website:
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you agree to the schedule: Tuesday: 10:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 6:30 AM – 3:00 PM
Friday: 6:30 AM – 3:00 PM
Saturday: 7:00 AM – 1:00 PM
- Knowledge of and connection to the Newtown community required. Resident or member of the community preferred. Please explain your connection.
- What is your expected/required compensation for this role?
- What interests you MOST about this position?
- How did you hear about this role?
- Are you currently, or have you ever been, an employee of AFFB? If so, when and in what capacity?
- Are any of your relatives, household members employees at AFFB? Please explain. (this includes those individuals with whom you have a close relationship)
Education:
Experience:
- social services: 3 years (Preferred)
Language:
- Spanish (Preferred)
- Haitian Creole (Preferred)
Location:
- Sarasota, FL 34234 (Preferred)
Ability to Commute:
- Sarasota, FL 34234 (Required)
Work Location: In person
