HELP DESK SUPPORT 3
VSolvit —Ventura, CA
- $65,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
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Front Desk - Ventura
CorePower Yoga —Ventura, CA
- $16.90 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level
- Paid holidays
- Employee assistance program
IT Support Specialist (part time)
Lassen s Natural Foods —Ventura, CA
- $20 - $26 an hour
- Part-time
- Google Workspace
- Mid-level
- Ability to lift 50 pounds
- Store discount
- Health insurance
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Program Success Associate (Canadian French/ English Bilingual - East Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
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Spa - Spa Front Desk (Part Time)
Ojai Valley Inn —Ojai, CA
- $23.90 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
6d
HELP DESK SUPPORT SPECIALIST III
VSolvit —Oxnard, CA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Rooms - Front Desk Supervisor
Ojai Valley Inn —Ojai, CA
- $28.95 an hour
- Computer literacy
- Writing skills
- Public speaking
Physical Therapy Technician - Part Time
Two Trees Physical Therapy —Oxnard, CA
- From $16.90 an hour
- Part-time
- Spanish
- Writing skills
- Physical & Rehabilitation Medicine
11d
Front Desk Administrator / Customer Service Expert
Thrive Dance Center —Newbury Park, CA
- $22 - $28 an hour
- Part-time
- Background check
- Computer literacy
- Administrative experience
Quick Apply
Field Store Associate
Sherwin-Williams —Ventura, CA
- $20 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Guest Service Agent - Hilton Santa Barbara Beachfront Resort
Hilton —Santa Barbara, CA
- $19 an hour
- 8 hour shift
- English
- Communication skills
- Entry level
- Paid parental leave
- Employee stock purchase plan
Application Systems Analyst III
Community Memorial Healthcare —Ventura, CA
- $51.03 - $75.15 an hour
- 8 hour shift
- Analysis skills
- Bachelor's degree
- Senior level
- Dental insurance
- Tuition reimbursement
Front Desk / Patient Care Coordinator
HealthSource Chiropractic of Thousand Oaks —Thousand Oaks, CA
- $50,000 - $52,000 a year
- Full-time
- Clinic
- 1 year
- Communication skills
- Continuing education credits
- Health insurance
Quick Apply
4d
Housing Navigator - Homeless Shelter
MERCY HOUSE —Santa Barbara, CA
- $22.50 - $23.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Paid training
- Mileage reimbursement
Quick Apply
Housing Navigator
MERCY HOUSE —Santa Barbara, CA
- $22.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Paid training
- Mileage reimbursement
Quick Apply
10d
Operations Team Member
barre 3 —Newbury Park, CA
- From $17 an hour
- Part-time
- Background check
- Computer literacy
- Maintenance
- Employee discount
- Flexible schedule
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Manager, IT Services & Support
Hygiena LLC —Camarillo, CA
- $105,000 - $130,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- Profit sharing
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Senior EHR Support Analyst
Los Robles Regional Medical Center —Thousand Oaks, CA
- $90,376.00 - $153,275.20 a year
- Full-time
- 5 years
- Travel
- Senior level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Front Office Supervisor - Hilton Santa Barbara Beachfront Resort
Hilton —Santa Barbara, CA
- $21 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Health insurance
- Employee discount

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HELP DESK SUPPORT 3

VSolvit -
Ventura, CA

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

DevSecOps Practices
Azure
Technical support via phone
Incident management software
Public Cloud
IT infrastructure
Cloud security
Bachelor's degree
Cloud service support
Continuous integration
CompTIA Security+
Ticketing system technical support

Full Job Description

JOB SUMMARY:

The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud users and Mission Owners. This role serves as the first point of contact for users experiencing issues with Cloud Service Management (CSM) services. Key responsibilities include managing the support lifecycle—from ticket creation and basic infrastructure troubleshooting to escalating complex issues to specialized Tier 2 or Tier 3 teams.

RESPONSIBILITIES:

Ticket & Incident Management
- Provide Tier 1 support to Cloud Users (Mission Owners) for all CSM service-related issues.
- Manage support interactions across multiple channels, including phone, email, and various service ticketing systems.
- Create and track support tickets using approved management solutions.
- Escalate unresolved Tier 1 issues to higher-level support teams (Tier 2 or Tier 3) when initial troubleshooting does not yield a resolution.
Technical Support & Troubleshooting
- Directly assist Cloud users who are experiencing access issues.
- Deliver Cloud Infrastructure Support to guide users through the resolution of technical issues.
- Utilize technical knowledge of Azure and cloud architecture to diagnose basic service interruptions.
Metrics & Reporting
- Track and report on key performance metrics to ensure service quality.
- Provide data on help desk requests received, support tickets created, resolution times, escalation rates, and overall user satisfaction.

QUALIFICATIONS:

Basic:

Education: Bachelor’s degree in Computer Science or a related technical field.
Experience: 2–4 years of cloud engineering experience.
Technical Skills:
- Proven experience responding to end-user requests via phone, email, or ticketing systems.
- Proficiency in utilizing enterprise ticketing tools such as ServiceNow or HPESM.
- Strong understanding of Azure administration and cloud architecture.
- Familiarity with CI/CD and DevSecOps toolchains.
Certification: Security+ certification.
Security Clearance: U.S. Citizenship and the ability to obtain a DoD Top Secret clearance

Preferred:

Active DoD Top Secret clearance.
Certification: Active Security+ certification.
Professional cloud certifications (e.g., Microsoft Certified: Azure Associate).
Experience implementing DISA STIG configurations.
Knowledge of DoD SRG and NIST SP 800-53 security controls.

Location: Ventura, CA or Remote

Company Summary

Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Quick Apply

Refine Your Search

help desk support 3 jobs in ventura, ca

HELP DESK SUPPORT 3

Front Desk - Ventura

IT Support Specialist (part time)

Program Success Associate (Canadian French/ English Bilingual - East Coast)

Spa - Spa Front Desk (Part Time)

HELP DESK SUPPORT SPECIALIST III

Rooms - Front Desk Supervisor

Physical Therapy Technician - Part Time

Front Desk Administrator / Customer Service Expert

Field Store Associate

Guest Service Agent - Hilton Santa Barbara Beachfront Resort

Application Systems Analyst III

Front Desk / Patient Care Coordinator

Housing Navigator - Homeless Shelter

Housing Navigator

Operations Team Member

Manager, IT Services & Support

Senior EHR Support Analyst

Front Office Supervisor - Hilton Santa Barbara Beachfront Resort

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