Top 2 Spa coordinator Jobs in Ventura, Ca

Reservations Coordinator
Rosewood Hotel Group —Montecito, CA
- $28 - $30 an hour
- Full-time
- Inventory management
- Mid-level
- Residential
Sales & Marketing Events Coordinator
Rosewood Hotel Group —Montecito, CA
- $29 - $30 an hour
- Full-time
- Microsoft Word
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- Microsoft Outlook

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Reservations Coordinator

Rosewood Hotel Group -
Montecito, CA

Apply Now

Job Details

Full-time
$28 - $30 an hour

Qualifications

Resort experience

Full Job Description

General Information

Country/Region

United States of America

Province/City

Montecito, CA

Hiring Entity

Rosewood Miramar Beach

Department

Sales & Marketing

Job Type

Full-time Permanent

Job Description

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented Reservations Coordinator. The Reservations Coordinator provides prompt, courteous, and efficient handling of all requests for group and social group room reservations, changes, cancellations, revenue commitments and details. Maintain balanced room inventory. ensure guests preferences and requests are detailed and communicated to appropriate departments.

Qualifications:

Minimum two years hotel/resort experience
Previous experience in hotel reservations, sales, or front office experience preferred.

Essential Duties & Responsibilities:

Group Rooms:

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Ensure that Forbes Five standards are maintained at a superior level daily.
Collect, review, process, and audit group rooming lists, ensuring accuracy and adherence to contracted blocks. Review rooming lists for block compliance and escalate over‑block requests for approval.
Enter and update group reservations, including modifications and special requests.
Monitor group pickup, cutoff dates, and block performance; communicate risks or shortfalls to appropriate stakeholders.
Participate in weekly Resume Meeting and ensure blocks are set up with appropriate, notes, routing, traces, etc. as noted on the Resumes.
Produce commission and attrition reports upon group’s departure.
Assign group rooms according to guest requests and preferences whenever possible.
Ensure all Guest Preferences are noted clearly in group reservations
Monitor, track, and advise clients and internal partners of cut-off dates and pick-up comparisons to revenue commitments – i.e., Pick-up Reports.
Serve as the liaison for group contacts regarding reservation details and updates.

General Reservations

Respond to internal and external reservation inquiries with professionalism and accuracy.
Enter, modify, and maintain reservations in Opera Cloud and other related systems.
Ensure all reservation data is complete, accurate, and compliant with hotel standards.
Communicate effectively with Sales, Revenue Management, Operations and Finance teams.
As assigned, provide timely reporting and updates on reservation-related tasks.
Support the Reservations and Sales teams with administrative tasks as needed.
Liaison to Front office team on day-to-day rate, reservation issues; Assist Reservations/Front Office teams with inventory management.

Monitor American Express reservations and block rooms according to check/out & check in time.
Maintain confidentiality of guest information and pertinent hotel data.
Maintain complete knowledge of:

o All hotel facilities/services and hours of operation.

o All guest room layouts, bed types, decor, appointments, and locations.

o Room availability for any given day.

o Restricted dates, rates, and room types.

o All room rates, packages, and promotions.

Experience, Education, & Licensure:

Previous experience in hotel reservations, sales, or front office experience preferred.
Strong attention to detail with excellent organizational and time management skills.
Ability to manage multiple deadlines and high volume workloads.
Strong written and verbal communication skills, aligned with Forbes Five Star standards.
Guest-centric mindset with the ability to build strong relationships.
Ability to work collaboratively with Sales, Revenue, and Operations teams.
High level of professionalism, confidentiality, and accuracy.

Miscellaneous Skills:

Proficiency in hotel PMS/CRS systems (Opera, SynXis, or similar) is an asset.
Proficiency in hotel Group business systems (Delphi, Opera S&C, or similar) is an asset.

The pay scale for this position is between $28.00 and $30.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.

About Us

Situated on one of the most beautiful and exclusive beaches in Southern California, Rosewood Miramar Beach is in Santa Barbara’s picturesque Montecito community and one of only 15 properties in the world to hold the coveted Forbes Five-Star title. The 16-acre residential-style estate is designed with style, grace, and glamour, featuring 153 ultra-luxury guest rooms and suites, including beachfront accommodations, a collection of signature suites, and multi-bedroom bungalows. Amenities include Forbes Five-Star Sense, A Rosewood Spa, a state-of-the-art fitness studio, two cabana-lined pools, and bespoke beach service on the sandy shores of Miramar Beach. Home to six unique dining venues, Rosewood Miramar Beach is a popular culinary destination for locals and visitors alike, with its oceanfront MICHELIN one-star and MICHELIN green star restaurant, traditional Japanese Edomae sushi experience, al fresco beach bar, sophisticated cocktail lounge, casual all-day dining as well as poolside dining, and delightful poolside ice cream shop serving classic American fare. Expansive indoor and outdoor event space, totaling approximately 28,000 square feet, includes the Chandelier Ballroom, with over 6,500 square feet, and the Great Lawn, which offers infinite ocean views. Attentive Estate-Style™ service makes Rosewood Miramar Beach the perfect destination for celebrating life’s moments in highly personalized settings. Rosewood Miramar Beach is owned by Caruso and managed by Rosewood Hotels and Resorts.

Apply Now

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spa coordinator jobs in ventura, ca

Reservations Coordinator

Sales & Marketing Events Coordinator

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