Are you ready to make an impact in your community?
Status: Full-Time, Non-Exempt, Hourly
Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m.
Location: Split between Ventura County and Santa Barbara County
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Job Summary: The HR Generalist provides support across employee relations, onboarding, recruitment assistance, training, and HR operations. This role is highly accessible to staff and leadership and plays an important part in ensuring new hires receive appropriate training support, leaders are equipped with compliance knowledge, and HR processes are consistently followed. The HR Generalist will regularly visit program locations throughout Ventura County and Santa Barbara County to conduct check‑ins and support safety and compliance efforts. The role works closely with site leadership and HR partners to support staff development, workers’ compensation processes, recruitment activities, and day‑to‑day HR needs.
Employee Relations
- Provide support to management and HR partners on employee relations matters
- Assist with disciplinary documentation and discussions in collaboration with leadership
- Conduct or support workplace investigations involving policy violations, employee complaints, misconduct allegations, and other workplace concerns.
- Maintain thorough and confidential documentation related to employee relations matters.
Recruitment
- Assist with recruitment efforts by supporting job postings, applicant tracking, and coordination with hiring managers
- Support candidate scheduling, communications, and interview logistics as needed
- Participate in recruitment activities during periods of increased hiring demand or coverage needs
- Assist with pre‑employment processes, including background checks, reference checks, and new hire documentation
Onboarding & Orientation
- Support the onboarding process to promote a positive and consistent new hire experience
- Coordinate with site leads to ensure new hires are assigned to staff who are willing and able to support training and shadowing
- Review staffing assignments during onboarding to help ensure new hires receive effective and productive training support
- Conduct facility tours for new hires, including review of safety‑related features such as fire panels, emergency water shut‑off locations, and fire suppression systems
- Provide additional onboarding time for leadership staff as needed to review expectations and reporting procedures
Training & Development
- Assess training needs and identify opportunities for employee and leadership development
- Conduct and support training sessions primarily for leadership and management staff
- Travel as needed to support training sessions and leadership meetings
- Deliver training related to:
- Workers’ compensation awareness and injury reporting
- Professional communication with staff
- Disciplinary processes and documentation expectations
- Workplace violence prevention (including make‑up sessions for staff unable to attend scheduled trainings)
- Utilize and adapt training materials provided to meet organizational needs
Workers’ Compensation Support
- Support workers’ compensation processes by guiding leadership on injury reporting requirements, documentation, and timelines
- Provide leaders with reference materials, notes, and “cheat sheets” related to workers’ compensation processes
- Assist with paperwork coordination and communication related to workers’ compensation cases
- Support interactive process discussions and reasonable accommodation requests
Site Visits & Safety
- Regularly visit program locations throughout Ventura County/Santa Barbara to check in with staff and leadership
- Conduct safety and compliance walk‑throughs and observations to support adherence to established policies, procedures, and training requirements
- Identify potential safety or compliance concerns and escalate findings appropriately to HR leadership or management
- Reinforce training concepts and safe practices during site visits
- Serve as an accessible HR presence in the field to support staff questions and operational needs
Policies & Compliance Support
- Apply working knowledge of employment law related to conduct, attendance, and disciplinary matters
- Follow established handbook policies and guidance provided by HR leadership
- Assist with implementation and communication of policy updates and HR initiatives
- Coordinate with HR partners to obtain clarification or updates on policies as needed
HR Operations & Administrative Support
- Maintain accurate HR records and documentation
- Respond to correspondence related to EDD, disability, and employment verifications
- Participate in internal meetings related to management issues, liabilities, and program concerns
- Collaborate with HR leadership on program needs and policy considerations
- Attend monthly program trainings to better understand program operations, staff concerns, and compliance processes
Miscellaneous
- Attend staff meetings and required trainings
- Enhance job performance by maintaining up-to-date professional knowledge through training, seminars, and review of HR publications
- Take initiative and demonstrate strong organizational, decision-making, and problem-solving skills
- Identify opportunities to improve HR processes and operational efficiency
- Participate in special projects and perform other duties as assigned
Qualifications:
Education and Experience
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience will be considered
- Experience in recruitment, onboarding, employee relations, and performance management
- Working knowledge of labor laws and employment regulations
- Experience supporting payroll, benefits, compliance, or investigations preferred
- Data analysis skills related to tracking HR metrics
- Proven experience in an HR role
General Qualifications
- Strong interpersonal and customer service skills
- High level of reliability, responsibility, and attention to detail
- Effective oral and written communication skills
- Ability to meet deadlines and manage multiple priorities
- Ability to work both independently and collaboratively as part of a team
Physical Requirements
- Ability to lift up to 25 pounds
- Prolonged periods of sitting at a desk and working on a computer
- Ability to travel regularly throughout Ventura County and Santa Barbara County, some travel to Orange County as needed
Job Type: Full-time
Pay: $22.50 - $24.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Are you related to, or personally know, any current or former employees of Mercy House? If so, please provide their name(s) and relationship to you.
- Have you received services from Mercy House? If so, please provide the date(s) of assistance received.
Ability to Commute:
- Ventura, CA 93003 (Required)
Willingness to travel:
Work Location: In person
