Top 450 Work from home Jobs in Versailles, Ky

CS Specialist I - Customer Service Center
WesBanco Bank, Inc. —Frankfort, KY
- Remote
- High school diploma or GED
- Typing
- 1 year
Patient Services Coordinator/UKHC
University of Kentucky —Lexington, KY
- $17.50 - $27.31 an hour
- Full-time
- Remote
- Background check
- Customer service
- Computer literacy
4d
Customer Service Representative
Contact Government Services, LLC —Frankfort, KY
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Frankfort, KY
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative- SA 07/31/2026
CBE Customer Solutions, Inc. —Frankfort, KY
- Full-time
- Remote
- Microsoft Word
- Background check
- High school diploma or GED
- Loan forgiveness
Quick Apply
9d
Remote Processing Specialist
CLEAResult Consulting Inc. —Frankfort, KY
- $16 an hour
- Full-time
- Remote
- US work authorization
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Lexington, KY
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Payroll Coordinator II - REMOTE
Ryder System —Frankfort, KY
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
4d
Business Development Executive
Cardwell Beach —Lexington, KY
- $25 - $45 an hour
- Full-time
- Remote
- Research
- Mid-level
- Business development
- Flexible schedule
Quick Apply
Onboarding Senior Associate
Crowe —Lexington, KY
- $67,700 - $133,900 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
Quick Apply
2d
Employee Experience (EX) Advisor - Healthcare
Press Ganey —Frankfort, KY
- $81,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
Quick Apply
Remote Outbound Sales Specialist
CLEAResult Consulting Inc. —Frankfort, KY
- $18 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Leave Specialist - REMOTE
Ryder System —Frankfort, KY
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
HRIS Time Administrator - REMOTE
Ryder System —Frankfort, KY
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
10d
Franchise Business Consultant - Dunkin'(Cincinnati, OH/Louisville, KY/Lexington, KY Remote)
Dunkin' —Frankfort, KY
- Full-time
- Remote
- Sales
- High school diploma or GED
- Supervising experience
Quick Apply
1d
Paralegal/Legal Assistant/Legal Secretary
Stange Law Firm —Lexington, KY
- Full-time
- Remote
- Organizational skills
- Communication skills
- Editing
- Health savings account
- Paid holidays
Brand Ambassador KY – Consumer Electronics Retailer Continuity Program
Mosaic —Lexington, KY
- $24 an hour
- Part-time
- Remote
- Residential
- Reliable transportation
- Entry level
- Paid training
Quick Apply
11d
STEPS Marketing Account Planner and Marketing Cloud Assistant
University of Kentucky —Lexington, KY
- $35 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Pass drug screening
Accounts Payable Specialist
Growth Ortho —Lexington, KY
- Remote
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity!
New Vista of the Bluegrass Inc —Lexington, KY
- Call employer
- Remote
- 18 years or older
- High school diploma or GED
- Entry level
Quick Apply

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CS Specialist I - Customer Service Center

WesBanco Bank, Inc. -
Frankfort, KY

Apply Now

Job Details

Qualifications

Computer operation
Customer relationship building
Phone communication
Android
Network infrastructure
High school diploma or GED
Client retention
Typing

Full Job Description

This position works an alternate schedule:

Schedule is 9am to 8pm, Wednesday through Saturday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day)

SUMMARY:

Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personally, models the standards of the Bank's Mission, Vision, and Pledge.

Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently.

De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt.

Accepts ownership of the customer request and follows it through to resolution.

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.

Completes customer transactions and corrects account information by engaging correct business partners.

Identifies and resolves customer issues and complaints promptly and accurately.

Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure.

Attends a monthly departmental meeting.

Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction.

Maintains knowledge of deposit, loan, digital banking services and other banking products.

Accepts other assigned job duties and or responsibilities with or without prior notice.

OTHER REQUIREMENTS:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Demonstrates strong time management skills.

Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up.

Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected.

Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed.

Ability to work outside of normal banking hours.

Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude.

Adapt quickly to change and learn readily in a remote environment.

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Ability to build and retain customer relationships against competition.

Accepts ownership of the customer request and follows it through to resolution.

Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution.

Demonstrates effective communication skills, showing empathy and active listening skills

Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette.

Collaborates with co-workers and employees.

Maintains confidentiality.

Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment.

Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems.

Ability to type with speed and accuracy.

Ability to operate standard office equipment, including phones, computer and peripherals.

Requirements:

High school diploma or GED required.

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred.

Minimum of one year of contact center experience or equivalent required.

Apply Now

Refine Your Search

work from home jobs in versailles, ky

CS Specialist I - Customer Service Center

Patient Services Coordinator/UKHC

Customer Service Representative

Remote Energy Efficiency Customer Support Specialist

Customer Service Representative- SA 07/31/2026

Remote Processing Specialist

Inbound Sales Representative (Remote/Eastern Time)

Payroll Coordinator II - REMOTE

Business Development Executive

Onboarding Senior Associate

Employee Experience (EX) Advisor - Healthcare

Remote Outbound Sales Specialist

Leave Specialist - REMOTE

HRIS Time Administrator - REMOTE

Franchise Business Consultant - Dunkin'(Cincinnati, OH/Louisville, KY/Lexington, KY Remote)

Paralegal/Legal Assistant/Legal Secretary

Brand Ambassador KY – Consumer Electronics Retailer Continuity Program

STEPS Marketing Account Planner and Marketing Cloud Assistant

Accounts Payable Specialist

988 Volunteer (Unpaid) Suicide Lifeline - Remote Opportunity!

I want to receive the latest job alert for work from home in versailles, ky

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