Top 28 Help desk Jobs in Victorville Ca

Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Victorville, CA
- $50,000 - $61,250 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
IT Tech Support - Tier 2 Analyst (Hybrid)
Effortless Office —Victorville, CA
- $24 - $26 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Information Technology Services - Student Assistant
California State University —San Bernardino, CA
- Part-time
- Background check
- Classroom
- English
14d
Library, Information Technology - Federal Work Study Student Assistant
California State University —San Bernardino, CA
- Part-time
- Background check
- English
- Windows
Information Technology Services - Federal Work Study Student Assistant
California State University —San Bernardino, CA
- Part-time
- Background check
- Classroom
- English
College of Arts & Letters, Information Technology - Student Assistant
California State University —San Bernardino, CA
- Part-time
- Background check
- Computer Science
- English
13h
Remote Mortgage Loan Officer Build Your Book With Real Support
Satori Mortgage —Victorville, CA
- $50,000 - $250,000 a year
- Full-time
- Remote
- Google Workspace
- 11+ years
- Business development
- Opportunities for advancement
- Flexible schedule
Quick Apply
Crown and Bridge Technician
Prodirect Dental Lab —United States
- From $50,000 a year
- Full-time
- Background check
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
13d

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IT Tech Support - Tier 2 Analyst (Hybrid)
Effortless Office —Victorville, CA
Perform root cause analysis for recurring incidents and suggest process or technical improvements. Experience working with help desk ticketing systems (…
$24 - $26 an hour
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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
3d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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help desk jobs near victorville ca

Service Desk Technician (Level I / Level II)

Dynamic Solutions Technology LLC
Victorville, CA

Quick Apply

Job Details

Full-time
$50,000 - $61,250 a year

Qualifications

IT infrastructure
Computer hardware

Full Job Description

Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Victorville, CA location. This is an exempt remote role.

Responsibilities Include:

Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.
Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.
Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.
Install, configure, and maintain workstation hardware, software applications, and operating systems.
Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.
Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.
Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.
Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.
Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.
Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.
Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.
Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction

Required Experience:

2-4 years minimum Help Desk Administrtion experience.
Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
Demonstrate a wide degree of creativity and latitude as expected.

Required Education/Training:

Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
Certifications: CompTIA A+ certification or higher

Quick Apply

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help desk jobs in victorville ca

Service Desk Technician (Level I / Level II)

IT Tech Support - Tier 2 Analyst (Hybrid)

Information Technology Services - Student Assistant

Library, Information Technology - Federal Work Study Student Assistant

Information Technology Services - Federal Work Study Student Assistant

College of Arts & Letters, Information Technology - Student Assistant

Remote Mortgage Loan Officer Build Your Book With Real Support

Crown and Bridge Technician

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