Top 27 Help desk Jobs in Vineland, Nj

Customer Technical Support Specialist
SIR solutions —Vineland, NJ
- $19 - $21 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
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IT Support Specialist
Xpress Electronic Services, Inc. —Vineland, NJ
- $20.30 - $22.50 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Fuel card
- Paid time off
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Temporary Desktop Support Technician
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Computer science
- Computer Science
- Windows
Computer Operator I - New Jersey
IGT —Egg Harbor Township, NJ
- $30,060 - $43,715 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Service Desk Analyst & Field Technician
Cortrucent Security —Berlin, NJ
- $48,000 - $68,000 a year
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid time off
4d
Help Desk Representative Tier 1- Temporary Part-time
Blackwood Campus —Blackwood, NJ
- $18 an hour
- Temporary
- Experience equivalent to degree accepted
- Associate's degree
- Communication skills
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Vineland, NJ
- $17.64 - $26.49 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Geek Squad Agent (Retail Store)
Best Buy —Woodbury, NJ
- $15.92 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
8d
Temporary Guest Services Animatronic Support Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Microsoft Outlook
- High school diploma or GED
- Continuous improvement
Temporary POS Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Office
- High school diploma or GED
- POS
POS Lead - Second Shift
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $25.00 - $27.50 an hour
- Extended hours
- Mid-level
- Trade school
- Associate's degree
- Store discount
- AD&D insurance
12d
Dynamic Server Support
Worldwide TechServices —Egg Harbor Township, NJ
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
IT/AV Support Specialist - PART-TIME
Gallagher & Associates - Museum Operations —Sewell, NJ
- Part-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
5d

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Logistics Specialist (IT)
TeamLogic IT —Langhorne, PA
2-4 years of experience in IT hardware and software staging, logistics, or a related logistics position or field. Hardware procurement: 4 years (Required).
$50,000 - $55,000 a year
Quick Apply
4d
IT Support Specialist (Level 2)
Wedgewood Pharmacy —Swedesboro, NJ
Provide front-line technical support by responding to service tickets and in-person requests for hardware, software, network, and peripheral issues.
$28 - $30 an hour
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
Quick Apply
4d

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help desk jobs near vineland, nj

Customer Technical Support Specialist

SIR solutions -
Vineland, NJ

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings
High school diploma or GED
Technical Proficiency

Full Job Description

Position Overview

The Technical Support Agent, L1 serves as the first point of contact for customers, providing prompt and effective solutions to technical issues. Specializing in POS systems, this role is responsible for troubleshooting problems, offering guidance, and escalating complex cases when necessary. Ensuring customer satisfaction through exceptional service, technical expertise, and strong problem-solving skills is a key aspect of this position.

Responsibilities

Technical Support & Ticket Management

Efficiently manage and prioritize incoming support tickets.
Troubleshoot and resolve technical issues related to company products and services.
Provide accurate and timely responses to customer inquiries.
Escalate complex issues to the appropriate internal teams when necessary.
Deliver immediate assistance for emergency situations.

Customer Support & Relationship Management

Handle inbound customer calls and provide clear, concise explanations of technical concepts.
Foster strong customer relationships through effective communication and problem-solving.
Demonstrate empathy and sensitivity by actively listening to customer concerns and asking relevant questions.
Follow up to ensure all customer issues are fully resolved and satisfaction is achieved.

Knowledge Management & Continuous Learning

Contribute to and maintain an up-to-date knowledge base of troubleshooting procedures and solutions.
Stay informed about product updates, features, and best practices.
Participate in regular training sessions to maintain expertise in company products and services.
Accurately document issues and resolutions using Salesforce or other CRM tools.

Requirements

Education & Experience

Post-secondary education in networking, computer science, or a related field is an asset; a high school diploma is required.
Previous experience in a technical support or call center environment preferred.
Familiarity with support ticketing systems such as Salesforce is a plus.
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).

Competencies & Skills

Strong technical aptitude and troubleshooting abilities.
Excellent communication skills, with the ability to remain patient and calm under pressure.
Ability to work both independently and collaboratively within a team environment.
Strong attention to detail and time management skills.
Proficiency in English (written and spoken) required; French and/or Spanish preferred.

Work Environment

Ability to work remotely with a reliable internet connection and a dedicated workspace.

#ravyxuspage

Shift Days: Tuesday - Saturday and/or Sunday to Thursday
Hours: 8 am to 5 pm
Flexibility with 9 am to 6 pm

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Refine Your Search

help desk jobs in vineland, nj

Customer Technical Support Specialist

IT Support Specialist

Temporary Desktop Support Technician

Computer Operator I - New Jersey

Service Desk Analyst & Field Technician

Help Desk Representative Tier 1- Temporary Part-time

Seasonal, Operations Technical Specialist (Part Time)

Geek Squad Agent (Retail Store)

Temporary Guest Services Animatronic Support Associate

Temporary POS Associate

POS Lead - Second Shift

Dynamic Server Support

IT/AV Support Specialist - PART-TIME

Construction Technical Specialist - Autodesk FORMA ( ACC )

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