Top 23 Sr workforce planning Jobs in Virginia Beach, Va

Sr Workforce Planning Specialist
ADP —Norfolk, VA
- $18.56 - $34.66 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Wellness program
- Disability insurance
Senior Contact Center Capacity Planning Analyst
PRA Group —Norfolk, VA
- $103,700 - $162,100 a year
- Full-time
- 3 years
- Finance
- Master's degree
- Health insurance
- Dental insurance
9d
Senior Compensation Specialist
Sentara Workforce Solutions, LLC —Norfolk, VA
- Full-time
- Microsoft Excel
- 5 years
- Finance
- 403(b) matching
- Paid parental leave
Quick Apply
Senior Compensation Specialist
Sentara Healthcare —Norfolk, VA
- Full-time
- Microsoft Excel
- 5 years
- Finance
- 403(b) matching
- Paid parental leave
Quick Apply
Software Engineer (Entry-Senior) - Navy Training & Simulation Systems
HII —Virginia Beach, VA
- $70,000 - $145,000 a year
- Email
- Computer Science
- System design
- Mid-level
- Paid holidays
- Health insurance
Acquisition Specialist / Management Analyst (Senior)*
Synectic Solutions Inc —Norfolk, VA
- Full-time
- 5 years
- Office
- Master's degree
Budget Analyst (Senior)*
Synectic Solutions Inc —Norfolk, VA
- Full-time
- 5 years
- Office
- Senior level
Senior Program Manager
Transpacific Technologies INC —Portsmouth, VA
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Relocation assistance
- Health insurance
Quick Apply
9d
Foreign Military Sales Analyst (Senior)
Synectic Solutions Inc —Norfolk, VA
- Full-time
- Office
- Senior level
- Associate's degree
Senior Analyst – Emerging and Disruptive Technologies (Active SECRET Clearance Required)
SecuriFense, Inc —Norfolk, VA
- $75,000 - $100,000 a year
- Full-time
- Computer Science
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
NEXWDC Senior Military Analyst / Instructor - Academics
Prevailance, Inc. —Virginia Beach, VA
- $84,000 - $94,000 a year
- Full-time
- Writing skills
- 11+ years
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Probation Officer Senior (Team Leader): P&P District #2 Norfolk #P0230
Dept of Corr - Central Admin —Norfolk, VA
- $59,090 - $104,926 a year
- Full-time
- Pass drug screening
- Presentation skills
- Mentoring
7d
Sr Network Engineer (Wireless)
INflow Federal —Portsmouth, VA
- $80,000 - $95,000 a year
- Ability to lift 50 pounds
- Driver's License
- Bachelor's degree
Quick Apply
Senior Administrator Home Health
Sentara Enterprises —Chesapeake, VA
- Full-time
- Nursing
- RN License
- Bachelor of Science
- 403(b) matching
- Paid parental leave
Quick Apply
SENIOR SALES SPECIALIST NF2
Marine Corps Community Services —Norfolk, VA
- $16 - $17 an hour
- Part-time
- Public speaking
- Mid-level
- Military encouraged
- Disability insurance
- Health insurance
3d
IWIP Senior Analyst
Tharros —Suffolk, VA
- Full-time
- 5 years
- Bachelor's degree
- Senior level
7d
Sr. Electrical Engineer w/ Positioning, Navigation,Timing (PNT)
Connect Talent Solutions —Virginia Beach, VA
- Computer Science
- Bachelor of Science
- Laboratory experience
Senior Inpatient Case Manager/ Registered Nurse (RN) - Full Time Weekend Dayshift
Sentara Hospitals —Norfolk, VA
- Full-time
- Nursing
- RN License
- Inpatient
- 403(b) matching
- Paid parental leave
Quick Apply
1d
Senior Inpatient Case Manager/ Registered Nurse (RN)
Sentara Hospitals —Norfolk, VA
- Full-time
- Nursing
- RN License
- Inpatient
- 403(b) matching
- Paid parental leave
Quick Apply
1d

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Sr. Program Manager - Dignity and Unity
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Sr Workforce Planning Specialist

ADP -
Norfolk, VA

Apply Now

Job Details

Full-time
$18.56 - $34.66 an hour

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Volunteer time off
Life insurance

Qualifications

Data-driven problem-solving
Excel formulas
Excel data analysis

Full Job Description

This position is hybrid, working in the office 3 days a week, and working from home 2 days a week.

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.

Key Responsibilities:

Updates daily exceptions to the shift schedules in a real time mode into the scheduling system, inclusive of sick and unscheduled time off, tardies and other necessary exceptions during the business day as directed by management.
Continuously monitors incoming call volumes, real time adherence and all offline activities (ie. ACW, AUX and time logged off) to determine an associate's availability. Reports the information to the Workforce Manager and/or leadership as necessary.
Prepares various reports (ie adherence, daily operating reports, call etc.) for the leadership team according to scheduled timeframes to assist them with the daily and future achievement service level objectives.
Create and maintain accurate agent schedules based on forecasted demand and business requirements
Optimize schedules to meet service level agreements (SLAs), occupancy, and productivity targets
Manage schedule adjustments including shift swaps, time-off requests, and real-time changes
Collaborate with forecasting and real-time teams to ensure alignment across WFM functions
Analyze scheduling effectiveness and recommend improvements to increase efficiency
Ensure compliance with labor laws, company policies, and contractual obligations
Monitor schedule adherence trends and provide insights to leadership
Support capacity planning by identifying gaps in staffing and proposing solutions
Maintain data integrity within workforce management systems
Generate reports and dashboards on scheduling performance metrics

Qualifications:

2+ years of experience in Workforce Management, scheduling, or call center operations
Strong analytical and problem-solving skills
Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms)
Advanced Excel skills (pivot tables, formulas, data analysis)
Strong attention to detail and organizational skills
Ability to work in a fast-paced, dynamic environment

Key Competencies:

Analytical thinking and data interpretation
Time management and prioritization
Communication and cross-functional collaboration
Adaptability and decision-making under pressure
Continuous improvement mindset

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Bachelor’s degree in Business, Finance, Statistics, or related field (or equivalent experience)
GenCloud and Salesforce experience

#LI-Hybrid

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $18.56 - USD $34.66 / Hour*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Apply Now

Refine Your Search

sr workforce planning jobs in virginia beach, va

Sr Workforce Planning Specialist

Senior Contact Center Capacity Planning Analyst

Senior Compensation Specialist

Senior Compensation Specialist

Software Engineer (Entry-Senior) - Navy Training & Simulation Systems

Acquisition Specialist / Management Analyst (Senior)*

Budget Analyst (Senior)*

Senior Program Manager

Foreign Military Sales Analyst (Senior)

Senior Analyst – Emerging and Disruptive Technologies (Active SECRET Clearance Required)

NEXWDC Senior Military Analyst / Instructor - Academics

Probation Officer Senior (Team Leader): P&P District #2 Norfolk #P0230

Sr Network Engineer (Wireless)

Senior Administrator Home Health

SENIOR SALES SPECIALIST NF2

IWIP Senior Analyst

Sr. Electrical Engineer w/ Positioning, Navigation,Timing (PNT)

Senior Inpatient Case Manager/ Registered Nurse (RN) - Full Time Weekend Dayshift

Senior Inpatient Case Manager/ Registered Nurse (RN)

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