Top 13 It support technician Jobs in Visalia Ca

Technical Customer Support: California
Signifi Solutions Inc. —California
- $20 - $25 an hour
- Full-time
- Software troubleshooting
- Customer service
- English
Quick Apply
IT Support Technician
General Logistics Systems US, Inc. —Visalia, CA
- $22 - $25 an hour
- Full-time
- Research
- Mid-level
- Windows
Quick Apply
Educational Services IT Technician
Valley Expetec —Visalia, CA
- $19 - $25 an hour
- 8 hour shift
- Classroom
- Google Workspace
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Valley Expetec —Visalia, CA
- $55,000 - $85,000 a year
- On call
- Mid-level
- Windows
- 2 years
- Health insurance
- 401(k)
Quick Apply
IT Client Specialist I/II
TULARE COUNTY —Visalia, CA
- $59,088.24 - $83,938.43 a year
- Online Application
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Program Success Associate (Canadian French/ English Bilingual - East Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
IT Specialist
HARRIS RANCH BEEF CO —Selma, CA
- $20 - $25 an hour
- Full-time
- Mid-level
- Windows
- SQL
- Disability insurance
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Technical Customer Support: California
Signifi Solutions Inc. —California
You will manage and develop key relationships with our customers as the first key point of contact, for general and technical support and do on site customer…
$20 - $25 an hour
Quick Apply
IT Support Technician
General Logistics Systems US, Inc. —Visalia, CA
The primary function of the IT Support Technician position is to field incoming IT support requests from both internal and external customers, as well as…
$22 - $25 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support technician in visalia ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Customer Support: California

Signifi Solutions Inc. -
California

Quick Apply

Job Details

Full-time | Contract
$20 - $25 an hour

Qualifications

Content creation for technical audiences
Technical support via phone
Bug Tracking (Quality assurance practices)
SQL databases
Software troubleshooting
Phone communication
Customer service
Relational databases
Bug Reporting (Quality assurance practices)
English
Incident Escalation
SQL
Collaboration with product development teams
Analysis skills
Customer support ticket management
Customer support
Defect tracking tools
Online help documentation
Technical writing within technology
Cross-functional communication
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Job description

Job Summary

Signifi is looking for a driven Customer Support Specialist, with 3+ years of experience. You will manage and develop key relationships with our customers as the first key point of contact, for general and technical support and do on site customer visits. The successful candidate will develop a deep understanding of Signifi's Solutions. Our solutions include automated retail machines that include electronics, software, and hardware. You must feel comfortable with hardware, and software. A good understanding of SQL is a definite asset. You will have the opportunity in being involved in deployments across North America and globally at times. You will be working closely with the teams (software, hardware, engineering) and learn how to troubleshoot and find solutions. The Support Specialist will become a product expert, and drive continued value to our customers.

Requirements:

Phone and business etiquette is important. Well spoken, vibrant, friendly, knowledgeable, professional with patience and good listening skill is important. You must be a team player and self-driven, always looking to learn and help others Strong and clear verbal and written communication skills. Positive attitude, attentive, organized with a keen problem-solving ability and a willingness to help the customer to get to a successful resolution. Ability to troubleshoot common customer issues with minimal support. Comfortable reporting and escalating technical issues in a timely and effective manner, according to SLA standards. Solid understanding and comfortable managing challenging customers and/or situations Experience working closely with QA, Product Development, and sales teams. Working on our Freshdesk ticketing agent software. Good documentation skills. Working with cross-functional teams to troubleshoot, follow up, action and communicate clearly and effectively. Maintain responsiveness, customer satisfaction and resolution time. Manage and document daily reported issues in a bug tracking system. Develop and maintain Help Centre documentation.

Responsibilities and Duties

Phone support

hardware support

software support

troubleshooting

Documenting

Qualifications and Skills

Strong well rounded technical skill, including VISIO skills, teamwork, and technical decision-making skills;
Excellent oral and written English communication skills;
Attention to detail;
Excellent customer service skills;
Excellent analytical and troubleshooting skills;
Ability to draft technical documents as required;
Ability to convey information in a professional, courteous, and tactful manner;
Ability to remain calm under pressure and think rationally;
Willingness to learn new technologies;
Effective time management skills and ability to work with deadlines.
Must have a good understanding SQL
Use ticketing software
Ability to work on both hardware and software

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Work Location: On the road

Quick Apply

Refine Your Search

it support technician jobs in visalia ca

Technical Customer Support: California

IT Support Technician

Educational Services IT Technician

IT Support Specialist

IT Client Specialist I/II

Program Success Associate (Canadian French/ English Bilingual - West Coast)

Program Success Associate (Canadian French/ English Bilingual - East Coast)

IT Specialist

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support technician in visalia ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected