Schedule: This role follows a variable weekly schedule consisting of three 8‑hour shifts and one 4‑hour shift. The position includes a required Saturday shift from 8:30 a.m. to 5:00 p.m., with the remaining hours scheduled on select weekdays based on operational needs.
SUMMARY –Responsible for planning, coordinating, and evaluating programs; supervising activities and personnel; coordinating leagues; handling financial transactions; ensuring proper facility use; managing records; and developing program activities assisting in the development, planning, organizing, promoting, and implementing of multiple recreational and special event activities for all age groups. Work is performed under the supervision of the Parks, Recreation and Community Affairs Director or designee in accordance with established methods, schedules, and procedures. Considerable independent initiative and judgment is exercised in meeting specific program objectives. This is a part-time position, which requires the ability to work flexible hours and weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Includes general duties such as opening/closing facilities, coordinating/leading programs, discussing community needs, ensuring safety, maintaining cleanliness, managing basic financial transactions, training subordinates, supervising special events and performing office duties.
- Assist in coordinating various recreational programs; assist in organizing activities; scheduling, setting up, breaking down events; and onboarding support staff and volunteers.
- Discusses and makes inquiries into the interests, needs, and desires of individuals to determine how the City can best meet their needs.
- Meets with organized groups, individuals or other interested parties to provide information, determine community-wide program needs and interests, and formulate new activities, programs, and events. While performing these duties, the individual will strive to promote community participation and satisfaction with City events.
- Ensures the administration of safety precautions and procedures. Renders non-emergency First Aid, as needed.
- Assists in the care, maintenance and general cleanliness of City facilities/equipment to include cleaning, reporting maintenance issues, and conducting periodic inventory/inspections to ensure City equipment and property are in good condition.
- Must report incidents to the manager immediately and complete incident and damage reports/investigations in a timely manner.
- Performs general office duties by keeping records, preparing reports, answering the telephone and dispensing general information as needed.
- Utilizes Windows based operating systems to perform these tasks.
- Maintains a strong commitment to City of Cape Canaveral Organizational Values: Organizational Values
Other duties as assigned.
EDUCATION and/or EXPERIENCE - Requires a High School Diploma/GED and minimum 1 year of experience. Previous customer service experience and Microsoft Office Suite familiarity. Preferred qualifications include familiarity with local recreation programs/facilities, current industry trends, recreation or POS software.
SUPERVISORY RESPONSIBILITIES - Oversees recreational program volunteers and employees as assigned.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment will relate to activity.
MINIMUM QUALIFICATIONS
Physical Requirements: Ability to operate motor vehicles, machinery, and office equipment. Able to exert up to 20 pounds of force occasionally, 10 pounds frequently, and a negligible amount constantly. Light Work involves significant walking or standing.
Data Conception: Ability to compare and judge observable characteristics of data, people, or things.
Interpersonal Communication: Ability to convey or exchange information, give instructions, and direct subordinates or program participants.
Language Ability: Proficient in reading and preparing various documents. Capable of speaking before groups with confidence.
Intelligence: Ability to solve practical problems with limited standardization and interpret various instructions.
Verbal Aptitude: Ability to record and deliver information, explain procedures, and follow instructions. Effective in technical or professional communication.
Numerical Aptitude: Ability to use mathematical formulas and perform basic arithmetic.
Form/Spatial Aptitude: Ability to inspect items for proper dimensions.
Motor Coordination: Ability to use office and athletic equipment accurately.
Manual Dexterity: Ability to handle office equipment and hand tools.
Color Discrimination: Ability to differentiate colors and shades.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.
Physical Communication: Ability to talk and hear and communicate via telephone.
PERFORMANCE INDICATORS
Knowledge of Job: Knowledgeable in principles, practices, and safety of sports and recreational activities. Skilled in using office machines and software and communicating effectively.
Quality of Work: Maintains accuracy and corrects deficiencies promptly. Communicates effectively within the department and with the public.
Quantity of Work: Efficiently completes duties and responsibilities.
Dependability: Meets deadlines and completes work as per policies and procedures.
Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness; attends events on weekends and evenings as needed; provides adequate notice to management with respect to vacation time and time-off requests
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountability; strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.
Judgment: Analyzes and solves problems effectively. Seeks advice and researches before making decisions.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of the same; questions such instruction and direction when clarification of results or consequences are justified (i.e., poor communication, variance with policy or procedures.
Relationships with Others: Maintains good relationships and handles requests and complaints tactfully. Develops and maintains cooperative and courteous relationships with department employees and the general public to maintain goodwill toward projects and create a good departmental image.
Coordination of Work: Organizes and prioritizes work efficiently. Avoids duplication of effort and adheres to schedules.
Safety and Housekeeping: Adheres to safety standards and maintains a clean work environment
