Top 17 Computer support technician Jobs in Waco, Tx

IT Technician I
WACO FAMILY MEDICINE —Waco, TX
- Full-time
- Computer literacy
- HIPAA
- Windows
IT Help Desk
United Ag & Turf —Woodway, TX
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
Data Center Technician 1
DataBank —Waco, TX
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
10d
Helpdesk Technician
Riesel ISD —Riesel, TX
- $15 - $25 an hour
- Full-time
- Word processing
- No experience needed
- Mid-level
Quick Apply
Information Technology Support Specialist
Green Echo —Waco, TX
- $17 - $20 an hour
- Full-time
- Associate's degree
- Communication skills
- Entry level
Quick Apply
IT Support Technician I
Allied Steel Buildings, Inc —McGregor, TX
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Coordinator
Central Texas Food Bank —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
3d
IT Coordinator
Central Texas Food Bank, Inc. —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
Quick Apply
4d
Field Support Tech
Texas State Technical College —Waco, TX
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
6d
Technology Support Specialist
Methodist Childrens Home —Waco, TX
- Weekends as needed
- Mid-level
- Office
- 3 years
- Mileage reimbursement
5d
Customer Success Support Analyst
Sharetec —Waco, TX
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Computer Science
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
6d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
2h

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Data Center Technician 1
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IT Technician I

WACO FAMILY MEDICINE -
Waco, TX

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Job Details

Full-time

Benefits

Fuel reimbursement

Qualifications

Customer follow-ups
Computer operation
Mobile device support
HIPAA compliance
Technical support via phone
IT user and group management
Phone communication
Incident report management
Computer literacy
In-person customer service
HIPAA
Windows
Incident Escalation
Associate's degree in information technology
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Organizational skills
Productivity software
Phone triage
Clinical confidentiality policies
Epic
Associate's degree
Escalation handling
Communication skills
Entry level
Ticketing system technical support
Mobile devices

Full Job Description

primary RESPONSIBILITIES:

Serve as the initial point of contact for IT support via phone, ticketing system, and in-person requests
Troubleshoot and resolve common hardware, software, and access-related issues
Accurately document incidents, requests, and resolutions in the ticketing system
Escalate issues to higher-level support when appropriate, providing complete and accurate details
Provide timely updates and follow-up communication to end users
Assist with account provisioning, password resets, and basic access management
Maintain knowledge of standard IT procedures, systems, and supported applications
Comply with all policies related to data security and patient confidentiality (HIPAA)

ADDITIONAL RESPONSIBILITIES:

Assist other Technical Support team members as directed by the supervisor.
Participate in projects as a support resource to the Epic & Systems team, as needed.
Be available for occasional after-hours implementations or support tasks.
Perform any other duties as assigned by the supervisor.

physical and mental requirements:

visual and auditory accuracy
shift length - 9 hours
indoor setting
frequent use of computer
extended periods of standing, sitting
frequent use of telephone
continuous repetitive grasping and manipulation of both hands
continuous conversational communication
frequent walking, bending, reaching, twisting, kneeling, squatting, climbing
occasional exposure to mechanical and electrical conditions
occasional carrying, lifting, pushing and pulling of up to 55 lbs.
occasionally working in noisy and confined areas
frequent use of personal transportation with US Standard gas reimbursement provided.
occasional travel
understand/carry out simple/detailed, oral/written instructions
memorize and retain instructions
read and interpret detailed specifications

IT Technician I

REPORTS TO: IT Support Manager

EDUCATION & EXPIERENCE:

IT support or customer service experience preferred
Associate degree in Information Technology or related field preferred, but not required

SUMMARY:

The IT Technician I serves as the first point of contact for all IT support requests. This role is responsible for providing timely, customer-focused technical support to staff, resolving common issues, and ensuring accurate triage and escalation of more complex problems. This position plays a critical role in maintaining day-to-day IT operations across the organization.

SKILLS & QUALIFICATIONS

Strong customer service and communication skills
Basic knowledge of Windows, Microsoft 365, and common business applications
Familiarity with computer hardware and mobile devices
Ability to follow documented procedures and troubleshoot routine issues
Strong attention to detail and organizational skills

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Refine Your Search

computer support technician jobs in waco, tx

IT Technician I

IT Help Desk

Data Center Technician 1

Helpdesk Technician

Information Technology Support Specialist

IT Support Technician I

IT Coordinator

IT Coordinator

Field Support Tech

Technology Support Specialist

Customer Success Support Analyst

Construction Technical Specialist - Autodesk FORMA ( ACC )

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