Top 30 Help desk Jobs in Waco, Tx

Technology Specialist
Insurors Indemnity Companies —Waco, TX
- $57,294.68 - $69,000.04 a year
- Full-time
- Mid-level
- Continuous improvement
- Software development
- Health savings account
- Health insurance
Quick Apply
IT Help Desk Support
Alliance Bank Central Texas —Waco, TX
- From $55,000 a year
- Full-time
- Azure
- Office
- Scripting
- Health savings account
- AD&D insurance
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11d
Technology Specialist I
Esc Region 12 —Woodway, TX
- $4,740 - $5,930 a month
- Full-time
- Google Workspace
- Microsoft Outlook
- Mid-level
- Health insurance
9d
Information Technology Support Specialist
Green Echo —Waco, TX
- $17 - $20 an hour
- Full-time
- Associate's degree
- Communication skills
- Entry level
Quick Apply
Desktop Support Analyst I
DYOPATH —Waco, TX
- $22 an hour
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
IT Support Engineer I, OTS
Amazon.com Services LLC —Waco, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
8d
IT Help Desk
United Ag & Turf —Woodway, TX
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
Technology Support Specialist
Methodist Childrens Home —Waco, TX
- From $21.50 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
IT Support Specialist
Legal Monkeys —Waco, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
IT Support Technician I
Allied Steel Buildings, Inc —McGregor, TX
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Manager
STURDISTEEL COMPANY —Hewitt, TX
- $20 - $30 an hour
- Pass drug screening
- Mid-level
- Windows
Quick Apply
Field Support Tech
Texas State Technical College —Waco, TX
- $40,000 - $42,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
IT Coordinator
Central Texas Food Bank —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
IT Coordinator
Central Texas Food Bank, Inc. —Waco, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- 403(b) matching
- Paid holidays
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Waco, TX
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
8d
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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IT Help Desk Support
Alliance Bank Central Texas —Waco, TX
Key responsibilities include supporting email, hardware, software, connectivity, and product-specific incidents; using approved diagnostic and ticket-tracking…
From $55,000 a year
Quick Apply
11d
Representative, Help Desk II
Mclane Company, Inc. —Temple, TX
High school diploma or GED required; associate's or bachelor's degree in Information Technology or related field preferred. Paid time off begins after 90 days.
$22 - $26 an hour
3d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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Technology Specialist

Insurors Indemnity Companies
Waco, TX

Quick Apply

Job Details

Full-time
$57,294.68 - $69,000.04 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Performance dashboard reports
Dashboard development
Power BI
Data visualization software proficiency
System troubleshooting
Tooling
IT asset management
Microsoft Power Automate
Laptop (troubleshooting support)
Dashboard creation
Business intelligence report generation
Dashboard creation support
Process improvement
Equipment troubleshooting
Programming languages
Business intelligence tools
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Software development
Hardware management
Productivity software
AI-driven automation
Data analytics tools
Desktop administration
Equipment inventory management
Developer tools
Python

Full Job Description

Overview
Support internal technology operations, assist end users with troubleshooting, manage IT-related processes, and contribute to automation and system improvements. This role combines elements of IT support, systems administration, and business process automation, requiring both strong technical knowledge and the ability to work directly with employees across the organization.

Responsibilities

End User Support

Provide troubleshooting and technical assistance to employees experiencing issues with laptops, software applications, and system access.
Assist users with Microsoft Office 365 applications and related productivity tools.
Coordinate and communicate with external or internal IT support teams to resolve escalated technical issues.

IT Asset & Inventory Management

Maintain accurate records of company computer inventory.
Track and manage computer purchases and equipment lifecycle.
Assist with provisioning and setup of employee laptops and related hardware.

Security & Reporting

Monitor monthly and quarterly IT security reports.
Review reports on potential issues or vulnerabilities and coordinate with IT support teams as needed.

Website Maintenance

Update and maintain website content as required.
Ensure information remains accurate and current.

Automation & Process Improvement

Develop and support automation solutions using tools such as Microsoft Power Automate.
Assist with creation and maintenance of Power Apps solutions.
Use Power BI to generate reports and dashboards.
Support automation initiatives involving Excel-based robotic processes.

Software Development & AI Tools

Utilize programming knowledge, including Python, to support automation and process improvements.
Use AI-powered tools, including Microsoft Copilot, to assist with development, workflow automation, and efficiency improvements.

Qualifications & Education Minimum Requirements:

Strong working knowledge of Microsoft Office 365
Experience with Power Automate, Power Apps, and Power BI
Knowledge of Python programming
Familiarity with AI-assisted development tools such as Microsoft Copilot
Experience supporting end users with hardware and software troubleshooting
Understanding of IT asset management and computer inventory tracking
Ability to work with IT support teams and coordinate issue resolution
Strong problem-solving and communication skills

This role works closely with employees across departments and collaborates regularly with IT support providers to ensure systems, hardware, and software function efficiently across the organization.

Pay: $57,294.68 - $69,000.04 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in waco, tx

Technology Specialist

IT Help Desk Support

Technology Specialist I

Information Technology Support Specialist

Desktop Support Analyst I

IT Support Engineer I, OTS

IT Help Desk

Technology Support Specialist

IT Support Specialist

IT Support Technician I

IT Manager

Field Support Tech

IT Coordinator

IT Coordinator

Geek Squad Agent (Retail Store)

Client Integration Specialist (Pharmacy Benefits)

Major Incident Manager III

Epic ClinDoc Principal Trainer

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