Top 22 Hotel front desk / guest services associate Jobs in Walker, Mi

Front Desk Agent
GR HS LLC —Grand Rapids, MI
- $16 an hour
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Guest Service Representative
28TH STREET HOTEL OPERATING ENTITY LLC —Grand Rapids, MI
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
3rd Shift Hotel Night Audit (9P - 7A)
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $17 an hour
- Part-time
- Sales
- Inventory management
- Hotel
Quick Apply
Front Desk Agent
AHC Hospitality —Grand Rapids, MI
- $17 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Night Audit
Lodgco Hospitality —Walker, MI
- $15 - $16 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply
4d
Hotel Front Desk / Guest Services Associate
Rodeway Inn —Coopersville, MI
- From $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
2d
Night Auditor
GR HS LLC —Grand Rapids, MI
- $10 - $11 an hour
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Front Desk Associate
Fairfield Inn & Suites —Wyoming, MI
- From $15 an hour
- Part-time
- In person
- Hotel
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Hotel Night Auditor
Rodeway Inn —Coopersville, MI
- From $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
1d
Hotel Front Desk Associate
Country Inn & Suites Grand Rapids East Hotel —Grand Rapids, MI
- Part-time
- In person
- Hotel
- High school diploma or GED
- In-person
- Paid holidays
- Employee discount
Quick Apply
Amway Grand Plaza Rooms Controller
Amway Grand Plaza —Grand Rapids, MI
- $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
12d
Front Desk Agent
SOUTH POINT REAL ESTATE L L C —Holland, MI
- $15 - $16 an hour
- Hotel
- Ability to lift 50 pounds
- Driver's License
Quick Apply
1st shift bed and breakfast front desk
Baymont Inn and Suites by Wyandham —Grand Haven, MI
- $15 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Paid time off
- Employee discount
Quick Apply
12d
Assistant General Manager
West Michigan Lodging —Grand Rapids, MI
- Full-time
- Mid-level
- Hotel
- In-person
- Employee discount
Quick Apply
Night Auditor Part Time or Full Time
Hyatt Place Grand Rapids/Downtown —Grand Rapids, MI
- From $18 an hour
- Part-time
- Bar
- CPR Certification
- ServSafe
- Free parking
- 401(k)
Quick Apply
3d
Lounge Bartender
HOSPITALITY SPECIALISTS INC —Grand Rapids, MI
- Bar
- Hotel
- Ability to lift 50 pounds
Quick Apply
Guest Services Rep Part Time-104020
ESA Management, LLC —Kentwood, MI
- $14.50 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Night Auditor - Part Time
COP Kentwood-Grand Rapids LLC —Grand Rapids, MI
- Part-time
- Hotel
- Organizational skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
6d
Hotel front desk 3rd & 2nd shift
Clarion Inn & Suites —Grand Rapids, MI
- From $15 an hour
- Part-time
- Bilingual
- Organizational skills
- In-person
- Employee discount
Quick Apply
6d
JW Marriott Front Office Supervisor
JW Marriott —Grand Rapids, MI
- $19 an hour
- Weekends as needed
- Microsoft Outlook
- Sales
- Inventory management
- Free parking
- Health insurance

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hotel front desk / guest services associate jobs near walker, mi

Front Desk Agent

GR HS LLC
Grand Rapids, MI

Quick Apply

Job Details

$16 an hour

Qualifications

Driver's License

Full Job Description

Department: Front Office

Supervisor Title: Front Office Manager; Assistant General Manager;

General Manager

Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.

Responsibilities:

Be flexible in regard to work schedule.
Report to work on time, in proper and clean uniform, including name tag.
Must have a valid drivers license and proof of insurance.
Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
Be able to operate hotel reservations software competently and efficiently.
Perform guest registration and room assignment and accommodate special requests of all guests.
Be knowledgeable about brand specific reward programs and other frequent traveler programs.
Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
Know policies and procedures of safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
Assist fellow associates in their jobs when able to improve daily operations of the hotel.
Have knowledge about all emergency procedures and know how to act on them.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
Perform other duties as assigned.
Must have a valid drivers license, Proof of insurance and pass as approved driver.

PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I have read and understand my job description as stated above.

PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

I have read and understand my job description as stated above.

Quick Apply

Refine Your Search

hotel front desk / guest services associate jobs in walker, mi

Front Desk Agent

Guest Service Representative

3rd Shift Hotel Night Audit (9P - 7A)

Front Desk Agent

Night Audit

Hotel Front Desk / Guest Services Associate

Night Auditor

Front Desk Associate

Hotel Night Auditor

Hotel Front Desk Associate

Amway Grand Plaza Rooms Controller

Front Desk Agent

1st shift bed and breakfast front desk

Assistant General Manager

Night Auditor Part Time or Full Time

Lounge Bartender

Guest Services Rep Part Time-104020

Night Auditor - Part Time

Hotel front desk 3rd & 2nd shift

JW Marriott Front Office Supervisor

I want to receive the latest job alert for hotel front desk / guest services associate in walker, mi

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