Top 10 Scheduler / customer service representative Jobs in Wallingford, Ct

Patient Service Representative (PSC) - Cardiology
Hartford HealthCare Medical Group —Wallingford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Scheduler / Customer Service Representative
Generator Systems LLC —Wallingford, CT
- $18 - $20 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid training
- Health insurance
Quick Apply
14d
Referral Specialist, YM CARE Center
Yale University —New Haven, CT
- $31.83 an hour
- Full-time
- Remote
- Background check
- Spanish
- High school
Scheduler/Patient Access Rep - Per Diem
BRISTOL HOSPITAL MULTI-SPECIALTY GROUP —Bristol, CT
- Full-time
- English
- Office
- High school diploma or GED
Quick Apply
Ready Mix Dispatcher
Tilcon Connecticut Inc —New Britain, CT
- Call employer
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
F135 Production Program Planner (Onsite)
Pratt & Whitney —East Hartford, CT
- $86,800 - $165,200 a year
- Full-time
- 3 years
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
6d
Project Manager
Consigli Construction —Hartford, CT
- $52,000 - $152,000 a year
- Full-time
- Construction site
- Customer service
- 5 years
Quick Apply
Senior Project Manager
Consigli Construction —New Haven, CT
- $176,000 - $197,000 a year
- Full-time
- Construction site
- Customer service
- Engineering
Quick Apply

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Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, LLC. —Columbus, OH
Manage a high volume of phone calls. Monitor and review progress and accuracy. Conduct inspections and ensure quality control. Collect, enter, and analyze data.
From $22 an hour
Quick Apply
7d
Customer Service Representative | $18/hr Plus Commission
Hugh White Honda —Columbus, OH
Hugh White Honda is HIRING NOW for a Service Department Scheduler to respond to internet inquiries, answer calls, and schedule and confirm appointments for…
From $18 an hour
3d

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Patient Service Representative (PSC) - Cardiology

Hartford HealthCare Medical Group -
Wallingford, CT

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Location Detail: 1062 Barnes Road, Wallingford (10603)

Shift Detail: Mon-Fri

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Not quite sure which specialty sparks your interest? Join our team of Medical Assistants, Patient Service Coordinators and Surgical Schedulers who support various specialties as they float throughout the region, coverage includes Urgent Care and Primary Care. There’s so much to learn in our ambulatory sites. Medical Assistants assist with in office procedures, perform EKGs, PFT testing, Urinalysis and POCT testing. Our Patient Service Coordinators manage patient appointments from check in to check out and our Surgical Schedulers support our Providers, Patients and Hospital systems by ensuring all pre/post-operative tasks are completed.

Job Summary

Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Cross trained in Home Sleep Study (HST) processes, including device distribution, patient education on proper setup and usage, documentation, and coordination of device return in accordance with department protocols.
Delivers exceptional customer service with the HHC brand experience.
Welcomes patients in person or on the telephone and takes detailed messages as needed.
Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.
Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
Manages high call volumes. Follows Standard Work to ensure efficient patient experience.
Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.
Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.
Collects co-payments and office charges as needed and explains office payment billing policies to patients.

Qualifications

High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred
1 Year customer service experience in a fast-paced medical office
Epic experience preferred.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Quick Apply

Refine Your Search

scheduler / customer service representative jobs in wallingford, ct

Patient Service Representative (PSC) - Cardiology

Scheduler / Customer Service Representative

Referral Specialist, YM CARE Center

Scheduler/Patient Access Rep - Per Diem

Ready Mix Dispatcher

F135 Production Program Planner (Onsite)

Project Manager

Senior Project Manager

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