Top 7 Front desk agent pm shift Jobs in Walnut Creek, Ca

Front Desk Agent - Night Auditor
Radiate Hotels —Berkeley, CA
- $25 - $26 an hour
- Full-time
- Hotel
- Cash register
- POS
- Health insurance
- Dental insurance
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Kimpton Hotels & Restaurants —San Francisco, CA
- $31.84 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
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Gallery Host/Front Desk Agent
Hyatt Place Dublin/Pleasanton —Dublin, CA
- $20 an hour
- Part-time
- Serving
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- Computer literacy
- Free parking
- Health insurance
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2d
Front Desk Agent/Night Auditor (Part-Time) | Axiom Hotel | Modus by PM Hotel Group
PM Hospitality Strategies, Inc. —San Francisco, CA
- $28 - $29 an hour
- Part-time
- Google Workspace
- Sales
- Computer literacy
- Tuition reimbursement
- Referral program
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8d
Front Desk Agent PM Shift
Holiday Inn Dublin —Dublin, CA
- $19.88 - $20.00 an hour
- Part-time
- Bilingual
- Google Workspace
- Dental office
- Flexible schedule
Quick Apply
Front Desk Agent
Taj Campton Place Hotel —San Francisco, CA
- From $29.34 an hour
- Weekends as needed
- Basic math
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Hotel Night Auditor
AC by Marriott South San Francisco Oyster Point Waterfront —South San Francisco, CA
- $22 - $23 an hour
- Full-time
- Hotel
- US work authorization
- In-person
- Travel reimbursement
- Paid holidays
Quick Apply
9d

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front desk agent pm shift jobs near walnut creek, ca

Front Desk Agent - Night Auditor

Radiate Hotels
Berkeley, CA

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Job Details

Full-time
$25 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Visitor query response
Hotel and accommodations payment processing
Night audit
Client rapport building
Greeting customers
Hotel and accommodations guest luggage handling
Answering guest questions
Credit card payment processing
Cash register
POS
Computer skills
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling
Hotel daily report preparation
OPERA
Traffic control
Balancing end-of-day transactions
Entry level

Full Job Description

What We Look For...

We are looking for a Guest Service Associate/ Night Auditor to be part of a first-class Front Desk Team that provides extraordinary service to our guests. Please note, this is a graveyard/3rd shift, 11:00 p.m. to 7:30 a.m.

Key Responsibilities as Guest Service Agent:

Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including: checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.
Build an authentic bond with guests and create a unique experience that they will want to come back for.
Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.
Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again.
Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations. Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.
Listen to guest concerns, solve problems creatively and answer questions.
Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.
Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.

Key Responsibilities as Night Auditor:

Meet and exceed guest and team member expectations by providing Legendary Service and team work
Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel
Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again
Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations
Check in guests, ensuring they are properly accommodated. Ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct
Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct
Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning
Completes all credit card transmittals, direct bills, and no show billings for the day
Prepares all daily, monthly and yearly reports required by the property
Acts as manager on duty in the absence of the General Manager

The Model Qualifications:

Previous front desk, reservations, and/or hospitality experience required.
POS/Opera experience preferred.
Excellent customer service skills required.

If this sounds like a fit, we'd love to hear from you!

Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.

Quick Apply

Refine Your Search

front desk agent pm shift jobs in walnut creek, ca

Front Desk Agent - Night Auditor

Guest Service Agent

Gallery Host/Front Desk Agent

Front Desk Agent/Night Auditor (Part-Time) | Axiom Hotel | Modus by PM Hotel Group

Front Desk Agent PM Shift

Front Desk Agent

Hotel Night Auditor

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