Top 7 Fairfield inn Jobs in Waltham, Ma

Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford
Colwen Management Inc —Medford, MA
- $20.50 - $21.50 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
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Housekeeper - TownePlace Suites/Fairfield Inn Medford
Colwen Management Inc —Medford, MA
- $20.50 - $21.50 an hour
- Weekends as needed
- Hotel
- Entry level
- Time management
- Health insurance
- Dental insurance
Quick Apply
Room Attendant/Housekeeping
Fairfield Inn by Marriott —Woburn, MA
- $17 - $18 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
10d
Night Audit Associate
True North Hotel Group Inc —Marlborough, MA
- $17 an hour
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent
Fairfield Inn Tewksbury —Tewksbury, MA
- $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
3d
Night Auditor
Fairfield Inn Tewksbury —Tewksbury, MA
- $18.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
3d

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Housekeeper - TownePlace Suites/Fairfield Inn Medford
Colwen Management Inc —Medford, MA
Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied. Ability to interact with guests in a pleasant and…
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Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford

Colwen Management Inc -
Medford, MA

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Job Details

$20.50 - $21.50 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Property management systems (PMS)
Productivity software

Full Job Description

Dual brand, TownePlace Suites/Fairfield Inn Hotel Medford, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

General Responsibilities:

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
Provide exceptional guest service
Efficiently manages the operations of the front desk, ensure check in and check out is timely
Warmly and professionally welcome all guests
Process guest check-in: confirm reservations, assign guest rooms
Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency
Ensure that all complaints regarding service and/or accommodations are investigated and resolved
Maintain knowledge of hotel policies including rates, discounts, special offers and community events
Maintain knowledge of upcoming events, local area, and hotel offerings
Ensure prompt delivery of billing to guests
Process all payments types e.g. charges, cash, checks, debit or credit cards
Discreetly handle confidential guest information
Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns
Ensure lobby and shared areas are neat and orderly
Adhere to all Colwen and brand standards
Maintain STRICT key controls
Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift

Requirements:

One year of related hotel experience preferred
Bilingual - English/Spanish preferred
Excellent verbal and written communications skills
Strong organizational skills and attention to detail
Superior interpersonal and customer service sills, ability to deal with difficult guests
Familiarity with local area, ability to provide directions and maps to local attractions and destinations
Proficient with Microsoft Office Suite and common computer software programs
Ability to learn computer software programs and operate property management system
Willingness to work 7-day rotational work schedule including nights, weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Compensation:

Hourly Range: $20.50 to $21.50

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

fairfield inn jobs in waltham, ma

Front Desk Associate - TownePlace Suites/Fairfield Inn Hotel Medford

Housekeeper - TownePlace Suites/Fairfield Inn Medford

Room Attendant/Housekeeping

Night Audit Associate

Guest Service Agent

Night Auditor

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