Top 60 Customer service associate i Jobs in Warren, Oh

Customer Experience Rep I
Intigral Inc —Austintown, OH
- Full-time
- Research
- Mid-level
- Communication skills
Quick Apply
Customer Service Associate I
Dollar Tree —Warren, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Warren, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Enrollment Agent I
IDEMIA —Columbus, OH
Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc.
$17.75 - $24.13 an hour
Quick Apply
Client Service Associate I
JPMorganChase —Columbus, OH
Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.
8h

I want to receive the latest job alert for customer service associate i in warren, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service associate i jobs near warren, oh

Customer Service Representative jobs in Warren, OH

Customer Service Representative jobs in West Virginia

Customer Service Representative jobs in Birmingham, AL

Medical Sales Representative jobs in New York, NY

Customer Service Representative jobs in Florence, SC

Exchange Service jobs in Fort Buchanan, PR

Customer Service Representative jobs in Newport News, VA

Customer Service Representative jobs in Buffalo, NY

Customer Service Representative jobs in Jersey City, NJ

Work Home Online Customer Service jobs in Texas

Customer Service Representative jobs in Spartanburg, SC

Customer Service Representative jobs in Alexandria, VA

Customer Service Representative jobs in Albuquerque, NM

Answering Service jobs in Remote

Medical Sales Representative jobs in Miami, FL

Customer Experience Representative jobs in Flanders, NJ

Customer Experience Representative jobs in Chicago, IL

Customer Experience Representative jobs in Georgia

Customer Service jobs in Appleton, WI

No Experience jobs in Hampton, VA

Customer Experience Rep I

Intigral Inc -
Austintown, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Email customer support
Spreadsheets
Customer order taking
Sales order data entry
Managing clients in a customer support role
Customer data entry

Full Job Description

Description:

This position supports daily customer service operations for custom insulating glass orders by coordinating order entry, customer communication, production support, quality-related requests, schedule updates, and shipping follow-up. The role works cross-functionally with Scheduling, Manufacturing, Quality, Shipping, Sales, and Systems to support accurate order processing and timely customer response.

Primary Responsibilities

Order Management and Customer Support

Review and respond to daily customer service emails, including late-order updates and revised due date communication.
Enter, review, and help maintain customer orders with a focus on accuracy, completeness, and timely processing.
Manage customer inquiries related to order changes, cancellations, expedites, remakes, delivery status, and documentation requests.
Coordinate with Scheduling and Production on order status, capacity concerns, and customer priority requests.
Communicate professionally with customers regarding order status, issues, and next steps.

Production, Quality, and Shipping Support

Partner with Manufacturing, Quality, and Shipping to research order issues, missing units, rejects, service requests, and delivery concerns.
Assist with tracking repairs, remakes, and expedited orders to help ensure customer commitments are clearly communicated and followed up on.
Support documentation for customer claims, quality concerns, pictures, order information, and internal research.
Escalate recurring issues or service concerns to the appropriate internal team members.

Internal Communication and Follow-Up

Maintain clear notes, follow-up items, and communication history related to customer accounts and open issues.
Provide timely updates to Sales, Scheduling, Quality, Shipping, and Operations when customer-impacting issues arise.
Support daily communication flow between customers and internal departments to reduce delays and improve visibility.

Requirements:

Required Skills and Qualifications

A minimum of (2) years of or order entry/customer service experience in Production based business environment requested.
Strong written and verbal communication skills.
Ability to manage multiple customer requests and follow up on open items.
Strong attention to detail and accuracy in order processing and documentation.
Ability to work with internal teams in a fast-paced manufacturing environment.
Professional customer service approach, including patience, follow-through, and problem solving.
Basic proficiency with email, order systems, spreadsheets, and customer service tools.

Quick Apply

Refine Your Search

customer service associate i jobs in warren, oh

Customer Experience Rep I

Customer Service Associate I

Customer Service Associate I

Explore jobs in cities nearby

I want to receive the latest job alert for customer service associate i in warren, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected