Top 43 Concierge Jobs in Warwick, Ri

Patient Service Representative - Concierge Medicine
Brown University Health —Cranston, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- HIPAA
- Mid-level
- Office
Concierge
The Bridge at Cherry Hill —Johnston, RI
- Part-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
Quick Apply
12d
Concierge
Riverview Rehabilitation and Healthcare Center —Coventry, RI
- $18 - $21 an hour
- Full-time
- Rehabilitation center
- Organizational skills
- CNA
- Dental insurance
- Tuition reimbursement
Quick Apply
14h
Innkeeping position
Edgewood Manor INN —Cranston, RI
- $20 - $25 an hour
- Part-time
- In-person
- Communication skills
- Entry level
Quick Apply
12d
Front Office Clerk - Night Audit
Bally's Twin River Lincoln —Lincoln, RI
- $21.60 an hour
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Guest Services
The Break Hotel —Narragansett, RI
- From $17 an hour
- Part-time
- Background check
- Hotel
- Cleaning
- Flexible schedule
Quick Apply
Business Office Manager (Senior Living)
The Enclave of Franklin —Franklin, MA
- $68,000 - $70,000 a year
- Online Application
- CPR Certification
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Cashier Part Time
Lowe's —Raynham, MA
- $16.50 - $17.20 an hour
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Health savings account
- Employee stock purchase plan
14d
Retail Sales – Part Time
Lowe's —Raynham, MA
- $16.50 - $17.20 an hour
- Part-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan
14d
Part-Time Resident Concierge
Bozzuto —Providence, RI
- $23 an hour
- Part-time
- Writing skills
- Mid-level
- Residential
14d
Psychiatric Hospital Security Officer
United Security, Inc. —Cranston, RI
- $25 an hour
- Weekends as needed
- Psychiatry
- Military
- High school diploma or GED
Quick Apply
7d
MClub Concierge Attendant - Providence Marriott Downtown
Meyer Jabara Hotels —Providence, RI
- Part-time
- Bar
- Hotel
- Entry level
Quick Apply
Client Specialist
Talbots —Cranston, RI
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Security Officer - Manufacturing Facility
United Security, Inc. —Coventry, RI
- $21.16 an hour
- Full-time
- Military
- Computer literacy
- Mid-level
Quick Apply
1d
Customer Relationship Advocate Career Development Experience- Smithfield, RI
Fidelity Investments —Smithfield, RI
- Full-time
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Diabetes Care Advisor - Concierge/Non-Clinical - Onsite/Hybrid
Edwards Health Care Services, Inc. —North Attleboro, MA
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
10h
Concierge - Full Time
CHAPEL HILL —Cumberland, RI
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
The Chanler —Newport, RI
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
9d
Business Operations Specialist/Executive Assistant
La Salle Academy —Providence, RI
- Full-time
- School experience
- Google Workspace
- Microsoft Excel
12d
Personal Assistant to the Chief Executive Officer (CEO)
Met-Cap Management LLC —Cranston, RI
- $60,000 - $70,000 a year
- Full-time
- Google Workspace
- 5 years
- Medical office experience
Quick Apply

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Patient Service Representative - Concierge Medicine

Brown University Health -
Cranston, RI

Apply Now

Job Details

Full-time
$18.13 - $29.90 an hour

Qualifications

High school diploma or GED

Full Job Description

Job ID: JR-111523
Entity: Brown Health Medical Group Primary Care
Location Name: LPG-Cranston-1500 Pontiac Ave
City, State: Cranston, RI
Work Type: FULL TIME
Hours Per Week: 40
Shift: Variable
Posted Date: 7/22/2026

SUMMARY

The Patient Service Representative is the first point of contact for patients and plays a critical role in delivering a seamless, high-touch experience in a concierge care model. This role combines exceptional customer service with administrative excellence to support patient access, communication, and care coordination. The coordinator ensures every interaction reflects personalized, responsive, and elevated standards of care.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers, and one another.

Patient Experience & Frontline Support

Serve as the primary front-facing representative for concierge patients – via phone, email, text, and in-person interactions
Deliver a warm, professional, and highly responsive “white glove” service experience
Build rapport with patients and ensure they feel valued, known, and supported
Manage incoming requests promptly and route appropriately when needed

Scheduling & Access Management

Coordinate and manage provider schedules, including same-day, urgent, and extended appointments
Optimize scheduling to ensure efficiency while maintaining flexibility for concierge patient needs
Confirm appointments, manage cancellations, and proactively fill schedule gaps
Support coordination of home visits, virtual visits, and specialty services when applicable

Care Coordination & Administrative Support

Facilitate referrals, diagnostic testing, and specialty appointments
Track and follow up on patient requests, orders, and outstanding items to ensure completion
Assist with pre-visit planning and post-visit follow-up communication
Maintain accurate and up-to-date patient records in the electronic medical record (EMR)

Concierge Membership Support

Support onboarding of new patients, including orientation to services and expectations
Assist with membership agreements, renewals, and general program inquiries
Educate patients on how to access and utilize concierge services effectively

Operational Excellence

Maintain a polished, organized front office environment
Ensure confidentiality and compliance with HIPAA and organizational policies
Assist with administrative tasks such as document management, correspondence, and supply coordination
Collaborate closely with clinical staff to ensure a seamless patient experience

Performs other duties as assigned.

EDUCATION

High school diploma or equivalent required; associate or bachelor’s degree preferred

EXPERIENCE

2-4 years of experience in a healthcare administrative, front desk, or customer service role
Experience in concierge medicine, private practice, or hospitality-driven environments strongly preferred
Exceptional customer service and interpersonal skills
Strong organizational and time management abilities
High attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced, high-expectation environment
Excellent verbal and written communication skills
Proficiency with EMR systems and standard office technology

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$18.13-$29.90

Location

LPG-Cranston-1500 Pontiac Ave - 1500 Pontiac Avenue Cranston, Rhode Island 02920

Work Type

M-F, Days

Work Shift

Variable

Daily Hours

8 hours

Driving Required

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Apply Now

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