Top 46 Loan servicing Jobs in Warwick, Ri

Servicing Ops Manager
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Analysis skills
- Criminal background check
- Health insurance
- Dental insurance
Manager Client Implementation
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $102,300 - $163,700 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Loan repayment program
- Dental insurance
9d
Post-Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Recording/ Quality Control Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Office
- Communication skills
- Banking
- Health insurance
- 401(k)
Quick Apply
A Tech - Cadillac Warwick
Asbury —Warwick, RI
- $50 - $55 an hour
- Full-time
- ASE Certification
- 18 years or older
- Dealership
- Paid training
- Paid parental leave
Quick Apply
EV/Hybrid Tech - Cadillac Warwick
Asbury —Warwick, RI
- $40 - $60 an hour
- Full-time
- ASE Certification
- 18 years or older
- OSHA
- Paid training
- Paid parental leave
Quick Apply
4d
Pre-Owned Tech - Cadillac Warwick
Asbury —Warwick, RI
- $30 - $36 an hour
- Full-time
- 18 years or older
- Dealership
- Customer service
- Paid training
- Paid parental leave
Quick Apply
4d
A-Tech - Honda Seekonk
Asbury —Seekonk, MA
- $34 - $42 an hour
- Full-time
- ASE Certification
- 18 years or older
- Dealership
- Paid training
- Paid parental leave
Quick Apply
B-Technician - Honda Seekonk
Asbury —Seekonk, MA
- $23 - $42 an hour
- Full-time
- ASE Certification
- 18 years or older
- OSHA
- Paid training
- Paid parental leave
Quick Apply
Digital Marketing Technologist
Amica Mutual Insurance Company —Lincoln, RI
- Full-time
- Hybrid work
- Background check
- Computer Science
- Marketing
- Paid parental leave
- Paid holidays
Quick Apply
Servicing Operations Specialist- Estate Servicing
Citizens Financial Group —Johnston, RI
- From $22 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Sr. Loan Servicing Analyst (Residential/Consumer)
Bristol County Savings Bank —Taunton, MA
- $66,900 - $82,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Member Service Representative I/Member Service Representative II
People's Credit Union —North Kingstown, RI
- 8 hour shift
- Basic math
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Relationship Banker I (US) - Warwick, RI
TD Bank —Warwick, RI
- $22.50 - $29.00 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Retirement Services Manager
Citizens Financial Group —Johnston, RI
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Operations Associate I
Eastern Bank —Cranston, RI
- From $24.50 an hour
- Full-time
- Mid-level
- Office
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
4d
Managing Director, Structured Finance Asset Management
National Equity Fund —Providence, RI
- Full-time
- Research
- Office
- Analysis skills
Quick Apply
VP, Senior Commercial Credit Analyst (ON-SITE)
CENTREVILLE BANK —West Warwick, RI
- Microsoft Word
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
D- Lube Tech Hourly - Cadillac Warwick
Asbury —Warwick, RI
- $18 - $27 an hour
- Full-time
- 18 years or older
- Dealership
- Customer service
- Paid training
- Paid parental leave
Quick Apply
VP Mortgage Pipeline Valuation and Risk Modeling
Citizens Financial Group —Johnston, RI
- $161,000 - $214,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance

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Servicing Ops Manager

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Managing customer accounts
Performance improvement leadership
Internal controls
Financial services customer support
Account maintenance
Managing teams in a customer support role
Team leadership
Workflow management (operations management method)
Coaching
Regulatory compliance
Industry knowledge of banking risk management
Performance feedback (performance evaluation method)
Metrics Reporting
Frontline customer support management
Change management
Team development
Key Performance Indicators
Analysis skills
Quality control management
Quality compliance management
Data-driven problem-solving
Management reporting
Operational excellence initiatives
Customer support for financial loans
Senior level
Legal compliance
Banking internal controls
Process management
Leadership
Service level agreement (SLA) management

Full Job Description

Description

Servicing Operations Manager – Account Services

The Servicing Operations Manager, Account Services, is responsible for leading a team that supports customer account maintenance, across Consumer Deposit and Savings products. The role oversees daily operations, workflow prioritization, colleague development, risk and control execution, customer issue resolution, and continuous improvement initiatives. The manager partners closely with branches, contact centers, and internal business partners to ensure requests are completed accurately, timely, and in accordance with established service levels and regulatory requirements.

Primary Responsibilities

Lead and develop a team of servicing professionals through coaching, performance management, and ongoing feedback.
Oversee daily processing of customer account maintenance / servicing-related requests.
Monitor productivity, service levels, quality, and capacity to ensure operational goals are achieved.
Maintain a strong control environment by ensuring compliance with policies, procedures, and regulatory requirements.
Utilize data and reporting to manage performance, identify trends, and implement process improvements.
Partner with Risk, Compliance, Technology, Product, and other business units to support strategic initiatives and operational excellence.
Drive customer-focused outcomes by identifying and resolving operational issues and improving the overall servicing experience.

Qualifications

Leadership experience in banking operations, loan servicing, deposit operations, or a related environment.
Strong analytical, organizational, and problem-solving skills.
Experience managing productivity, service levels, and operational performance metrics.
Knowledge of operational risk, controls, and regulatory requirements.
Demonstrated ability to lead change and drive continuous improvement initiatives.

Preferred Experience

Consumer Deposit and Loan Servicing experience.
Familiarity with servicing platforms and workflow management tools.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN World's Top Disability Inclusive Business

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Apply Now

Refine Your Search

loan servicing jobs in warwick, ri

Servicing Ops Manager

Manager Client Implementation

Post-Closing Specialist

Recording/ Quality Control Specialist

A Tech - Cadillac Warwick

EV/Hybrid Tech - Cadillac Warwick

Pre-Owned Tech - Cadillac Warwick

A-Tech - Honda Seekonk

B-Technician - Honda Seekonk

Digital Marketing Technologist

Servicing Operations Specialist- Estate Servicing

Sr. Loan Servicing Analyst (Residential/Consumer)

Member Service Representative I/Member Service Representative II

Relationship Banker I (US) - Warwick, RI

Retirement Services Manager

Operations Associate I

Managing Director, Structured Finance Asset Management

VP, Senior Commercial Credit Analyst (ON-SITE)

D- Lube Tech Hourly - Cadillac Warwick

VP Mortgage Pipeline Valuation and Risk Modeling

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