Top 1295 Banking customer Jobs in Washington, Dc

Floating Branch Member Service Representative
Northwest Federal Credit Union —McLean, VA
- $21.42 - $36.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Service Representative
EagleBank —Washington, DC
- $23.24 - $33.01 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- 401(k) 4% Match
Part Time Teller - 800 H
PNC Financial Services Group —Washington, DC
- $17.31 - $28.85 an hour
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
Member Service Associate
United Nations Federal Credit Union —Washington, DC
- $46,608 - $55,000 a year
- Full-time
- Spanish
- Office
- High school diploma or GED
Universal Banker - Chevy Chase Circle Branch/ Washington DC
M&T Bank —Washington, DC
- $21.68 - $36.13 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
QA/BA Jr. Tester Analyst (Training & Placement)
IT Excel —Reston, VA
- Computer Science
- Writing skills
- Finance
- Relocation assistance
- Health insurance
Quick Apply
Part Time Teller - Capitol Hill
PNC Financial Services Group —Washington, DC
- $17.31 - $28.85 an hour
- Part-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
13d
IT Product Support Specialist
Great Minds —Washington, DC
- $69,000 - $77,000 a year
- Full-time
- Remote
- Background check
- Google Workspace
- Mid-level
Quick Apply
Member Service Representative - Washington, D.C.
Lafayette Federal Credit Union —Washington, DC
- $38,662 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Commuter assistance
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Washington, DC
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Instructional Designer I - REMOTE
Ryder System —Washington, DC
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance
IT Specialist
US Treasury, Departmental Offices —Washington, DC
- $143,913 - $187,093 a year
- Online Application
- Background check
- Computer Science
- Customer service
- Paid holidays
- Health insurance
Universal Banker
United Bank —Washington, DC
- $22.63 - $36.21 an hour
- Full-time
- Spanish
- Microsoft Excel
- Computer literacy
Premier Banker II
EagleBank —Washington, DC
- $26.03 - $39.04 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- 401(k) 4% Match
Full Time Branch Ambassador - DC Cluster
Capital One —Washington, DC
- Weekends as needed
- Google Workspace
- High school diploma or GED
- Mentoring
- Paid parental leave
- Disability insurance
14d
Service Desk Technician
Forbright Bank —Chevy Chase, MD
- $50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Universal Banker (Connecticut Ave)
Atlantic Union Bank —Washington, DC
- Computer literacy
- Writing skills
- Office
- Disability insurance
- Health insurance
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
CATERING SALES ADMINISTRATIVE (FULL TIME)
Occasions —Washington, DC
- $28 - $32 an hour
- Weekends as needed
- Background check
- Word processing
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Member Experience Associate
IDB Global Federal Credit Union —Washington, DC
- $24.13 - $30.16 an hour
- Computer literacy
- Office
- High school diploma or GED
Quick Apply

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Floating Branch Member Service Representative

Northwest Federal Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$21.42 - $36.47 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Productivity software
Banking regulatory compliance

Full Job Description

Overview:

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Responsibilities:

Working knowledge of the Credit Union’s products and services
Maintain department policy and procedure documentation accordingly
Achieve assigned sales goals by proactively identifying opportunities
Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
Proactively identify opportunities to provide product/service solutions to members
Accurately and efficiently process member financial transactions, including deposits, withdrawals, loan payments, and check cashing
Provide exceptional member experiences
Provide operational oversight, support, and resolve escalated requests
Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
Other duties as assigned
Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

Required

High school diploma or equivalent
Minimum 2 years of experience in retail sales or customer service with cash handling experience
Ability to work Monday-Friday 7:00AM-4PM a rotational Saturday 9AM-1PM
Ability to obtain and maintain a TS/SCI clearance with a CI polygraph
Ability to work effectively in a back-office capacity on-site in our Herndon, VA headquarters and equally effectively in a branch setting
Accuracy and detail orientation
Effective oral and written communication skills
Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
Ability to interact effectively with all levels of the organization and/or with members
Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
Ability to self-direct and work with limited supervision
Effective problem-solving skills
Effective sales techniques
Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products

Preferred

Previous experience at a financial institution

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $21.42 – $36.47 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Apply Now

Refine Your Search

banking customer jobs in washington, dc

Floating Branch Member Service Representative

Customer Service Representative

Part Time Teller - 800 H

Member Service Associate

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QA/BA Jr. Tester Analyst (Training & Placement)

Part Time Teller - Capitol Hill

IT Product Support Specialist

Member Service Representative - Washington, D.C.

HRIS Time Administrator - REMOTE

Instructional Designer I - REMOTE

IT Specialist

Universal Banker

Premier Banker II

Full Time Branch Ambassador - DC Cluster

Service Desk Technician

Universal Banker (Connecticut Ave)

Patient Contact Center Representative (Remote)

CATERING SALES ADMINISTRATIVE (FULL TIME)

Member Experience Associate

I want to receive the latest job alert for banking customer in washington, dc

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