Top 980 Desktop support Jobs in Washington, Dc

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
9d
Systems Technician - TS/SCI W/ POLY (Open)
General Dynamics Information Technology —Washington, DC
- $40.87 - $55.29 an hour
- 3 years
- Senior level
- Associate's degree
- 401(k) matching
OPS Analyst
Computational Physics, Inc. —Washington, DC
- $105,000 - $125,000 a year
- Online Application
- Computer Science
- Military
- Bachelor of Science
- Profit sharing
- Disability insurance
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6d
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Monday to Friday
- English
- Office
- Windows
Technical Support Opportunities
Oneida Techical Solutions —Fort Belvoir, VA
- From $75,000 a year
- 8 hour shift
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
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Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
11d
Desktop Support Technician
Barrister Global Services Network —Washington, DC
- $25 - $30 an hour
- Contract
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Desktop Support
ActioNet —Rosslyn, VA
- Up to $47 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
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Help Desk/Desktop Support Analyst
Edgewater Federal Solutions, Inc. —Washington, DC
- $42.50 - $45.50 an hour
- Overtime
- Computer Science
- 5 years
- Bachelor of Science
- AD&D insurance
- Paid holidays
11d
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
Data Center Tech L1 (Onsite)
Nesco Resource, LLC —Reston, VA
- $26.50 - $28.00 an hour
- Full-time
- Analysis skills
- In-person
- Entry level
Quick Apply
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required
General Dynamics Information Technology —Washington, DC
- $35.04 - $47.40 an hour
- Monday to Friday
- English
- Mid-level
- Office
Level 1 Help Desk Technician
Nauticon Office Solutions —Gaithersburg, MD
- $43,000 a year
- Weekends as needed
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support Engineer
Mighty Warner LLC —Washington, DC
- Up to $55 an hour
- Part-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
6d
Helpdesk Specialist Entry DC
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Research
- Office
- Microsoft Office
Quick Apply
IT Service Desk I/Help Desk I
R3 LLC —Washington, DC
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance

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Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
9 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support jobs in washington, dc

Desktop Support Specialist (Temporary Position)

Systems Technician - TS/SCI W/ POLY (Open)

OPS Analyst

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Technical Support Opportunities

Desktop Support Technician

Desktop Support Technician

Desktop Support

Help Desk/Desktop Support Analyst

Tier 2 Desktop Support Technician

Data Center Tech L1 (Onsite)

Help Desk Technician - TS/SCI W/ Polygraph

Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required

Level 1 Help Desk Technician

Help Desk Technician (Tier 1)

Help Desk Technician (Tier 1)

Desktop Technician

Desktop Support Engineer

Helpdesk Specialist Entry DC

IT Service Desk I/Help Desk I

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