Top 6 Director of operations Jobs in Waterloo, Ia

Regional Director of Operations
Better Living SL —Waterloo, IA
- $100,000 a year
- Full-time
- Conflict management
- Mentoring
- Recruiting
Quick Apply
5d
Director of Nursing
Renewal Falls Recovery Center —Cedar Falls, IA
- From $115,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Paid holidays
- Disability insurance
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3d

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Regional Director of Operations

Better Living SL -
Waterloo, IA

Quick Apply

Job Details

Full-time
$100,000 a year
5 days ago

Qualifications

Stakeholder relationship building

Full Job Description

Regional Director of Operations

Better Living Senior Living | Assisted Living & Memory Care Employment Type: Full-Time Reports To: Executive Leadership Supervises: Executive Directors, Regional Support Teams

Our Mission

At Better Living, we believe senior living should feel like home — warm, dignified, and deeply human. Our leaders don’t manage from a distance. They show up, walk the building, know their teams, and elevate every moment for residents and families.

The Regional Director of Operations is the steward of this mission across multiple communities. You lead with presence, accountability, and heart — ensuring each building operates with excellence, consistency, and a culture that feels unmistakably Better Living.

Position Summary

The Regional Director of Operations oversees the operational, cultural, financial, and regulatory performance of multiple Assisted Living and Memory Care communities. This role supports Executive Directors, partners closely with clinical leadership, and ensures each building delivers exceptional resident experiences, strong team culture, and consistent operational results.

You are a coach, a strategist, a culture‐carrier, and a problem‐solver. You help leaders grow, remove barriers, and ensure every community is organized, compliant, and thriving.

Key Responsibilities

Leadership & Culture

Model Better Living’s values through presence, professionalism, and genuine connection
Build strong relationships with Executive Directors, department heads, residents, and families
Protect and elevate community culture — kindness, urgency, follow-through, and accountability
Coach leaders through challenges, hard conversations, and performance improvement
Ensure each building feels calm, organized, and resident-centered

Operational Excellence

Oversee daily operations across assigned communities
Ensure consistent implementation of Better Living standards, systems, and processes
Support Executive Directors in staffing, scheduling, and overtime management
Monitor building organization, safety, and environmental standards
Lead operational audits and follow-up action plans

Financial & Occupancy Performance

Drive census growth through presence, coaching, and partnership with sales teams
Review financials, budgets, labor management, and spending patterns
Support Executive Directors in achieving occupancy, revenue, and margin goals
Ensure staffing aligns with census, acuity, and financial targets

Regulatory Compliance & Quality Assurance

Ensure communities meet or exceed state regulations and internal standards
Support survey readiness and guide communities through state inspections
Review incident trends, care outcomes, and risk management practices
Partner with clinical leadership to ensure dignified, meaningful care in Assisted Living and Memory Care

Executive Director Development

Recruit, onboard, train, and mentor Executive Directors
Provide clear expectations, coaching, and accountability
Identify leadership gaps and create development plans
Foster a culture of ownership, professionalism, and follow-through

Collaboration & Communication

Partner closely with Regional Clinical leaders, Memory Care leadership, and corporate support teams
Communicate consistently with executive leadership regarding performance, risks, and opportunities
Support cross-department collaboration to ensure seamless resident experience
Lead regional meetings, trainings, and culture-building initiatives

Qualifications

Proven multi-site leadership experience in Assisted Living, Memory Care, healthcare, or hospitality
Strong operational and financial acumen
Ability to coach leaders with empathy, clarity, and accountability
Deep understanding of state regulations and senior living standards
Emotionally intelligent, organized, and calm under pressure
Skilled in relationship-building, conflict resolution, and team development
Comfortable making decisions and driving follow-through across multiple communities

What Success Looks Like

Communities feel warm, organized, and resident-centered
Executive Directors feel supported, challenged, and accountable
Families trust the leadership and care
Occupancy grows through strong culture and consistent performance
Staffing is intentional and overtime is controlled
Surveys are proactive, not reactive
Each building reflects Better Living’s mission: Love generously. Serve passionately. Elevate every moment.

Quick Apply

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