Top 97 Information & network Jobs in Waterloo, Ia

COMPUTER SUPPORT SPECIALIST
GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. —Waterloo, IA
- $18 - $22 an hour
- Weekends as needed
- Computer Science
- Military
- Computer literacy
Quick Apply
3d
Package Handler - Part Time (Warehouse like)
FedEx —Waterloo, IA
- $17.20 - $20.20 an hour
- Part-time
- Entry level
- Paid parental leave
- Health insurance
Replenishment Associate
VGM Group, Inc —Waterloo, IA
- Overtime
- Ability to walk for extended periods
- Forklift
- High school diploma or GED
IT Technician
Furniture Mart USA —Cedar Falls, IA
- $22 an hour
- Full-time
- System design
- Mid-level
- Trade school
Quick Apply
Analyst l
Eurofins USA Environment Testing —Cedar Falls, IA
- From $17.75 an hour
- Full-time
- Basic math
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Area Manager, Early Career - (2027) - Iowa
Amazon.com Services LLC - A57 —Cedar Falls, IA
- $65,200 - $75,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
3d
Application Support Analyst II
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Associate Veterinarian- Den Herder Veterinary Hospital- Waterloo IA
Den Herder Veterinary Hospital —Waterloo, IA
- $110,000 - $140,000 a year
- Full-time
- Surgery
- Operating room
- Communication skills
- Continuing education credits
- Disability insurance
Quick Apply
Social Worker/Counselor - Licensed
Rising Hope Counseling, LLC —Iowa
- $50,000 - $110,000 a year
- Part-time
- Private practice
- Licensed Clinical Social Worker
- LPC
- Health savings account
- Health insurance
Quick Apply
Happe Homes LLP - New Construction Field Manager
Happe Homes, LLP —Iowa
- $90,000 - $130,000 a year
- Full-time
- Background check
- Construction site
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d
Coax Splicer
CCI Systems, Inc. —Waterloo, IA
- Full-time
- Clean driving record
- Mid-level
- Driver's License
Quick Apply
Senior Social Worker - Outpatient Substance Use Disorders Program
US Veterans Health Administration —Waterloo, IA
- $94,424 - $122,754 a year
- Online Application
- Background check
- Master of Social Work
- Writing skills
- Paid parental leave
- Paid holidays
Agency Relations Coordinator
Integrity Marketing Group —Cedar Falls, IA
- Urgently hiring
- 5 years
- Office
- Administrative experience
Quick Apply
Technical Support Engineer III- Symitar Client Services Engineering
Jack Henry —Cedar Falls, IA
- $66,500 - $80,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
1d
Dispatcher
Summit LLC —Waterloo, IA
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Retail Store Manager
PetSmart —Waterloo, IA
- $55,500 - $116,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Equipment Mechanic - Field
Altec Industries, Inc. —Waterloo, IA
- $30 - $35 an hour
- Overtime
- Addiction Medicine
- High school
- Mechanic experience
- Paid holidays
- Health insurance
Quick Apply
Paramedical Examiner
APPS Paramedical Services —Cedar Falls, IA
- $25 - $40 an hour
- Full-time
- Vital signs
- RN License
- Mid-level
- Flexible schedule
Quick Apply
Operations Support
Nutrien Ag Solutions, Inc —Waverly, IA
- $26,400 - $48,900 a year
- Full-time
- Background check
- Forklift
- High school diploma or GED
Certified Nurses Aide
Cedar Falls Health Care Center —Cedar Falls, IA
- Skilled nursing facility
- Vital signs
- Nursing home
- Disability insurance
- Health insurance
Quick Apply

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information & network jobs near waterloo, ia

COMPUTER SUPPORT SPECIALIST

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. -
Waterloo, IA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
3 days ago

Qualifications

Desktop computer repair
Computer operation
Confidential information handling
Hardware maintenance
Windows
Driver's License
Computer hardware
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Job Summary:

This position reports to the Office of Support Services within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position maintains agency computer and communication systems and is responsible for inventory and maintenance of computer hardware/software, including troubleshooting and routine staff instruction. Ensures compliance with agency policies, procedures, practices, PCI, CARF standards and safety/security measures. The Computer Support Specialist provides exceptional customer service and support by way of communication and quality of work.

Duties and Responsibilities:

(Essential functions of the position are listed in bold print.)

Responsible for the administration, inventory, upgrades and maintenance of computer hardware, software, cabling, mobile devices, and communication systems including troubleshooting, vendor support, procurement of equipment, services and routine staff instruction.
Ensures compliance with agency polices procedures, practices, PCI, CARF standards and safety/security measures.
Processes, documents, and follows through with requests from Goodwill staff in a timely and efficient manner.
Prepares evaluations of hardware, software, and communication systems, and recommend improvements or upgrades.
Designs and implements projects based on business requirements.
Provides budget information regarding computer needs.
Assures cooperation and coordination of efforts of areas of responsibility with other departments, partners and vendors.
Works with the Officer of Support Services for system upgrades and network connectivity issues.
Maintains awareness of new and emerging technologies and products provided by IT.
Provides support via phone, email, and in-person for end-users of laptop and desktop PC’s.
Completes work order tickets, including ticket creation at the time of initial problem report/service request.
Completes status documentation of open order tickets and proactively informs users of ticket status.
Creates new user network and email accounts utilizing Active Directory and Microsoft Exchange.
Diagnosis and resolves all PC support issues including hardware failures, OS errors, software compatibility issues, printing issues, etc.
Assists with laptop and desktop PC support for on and off-site users with equipment running Windows OS in an Active Directory environment.
Installs and tests computer equipment including, but not limited to, desktops, laptops, monitors, memory chips, cabling, etc.
Provides conference room support, including troubleshooting A/V equipment and assistance with initial setup of meetings.
Assists with the relocation and implementation of user IT equipment.
Assists with meeting service requests SLA’s and project timelines.
Responds to all computer issues or questions and computer training needs including new hire set-up, ongoing changes, etc.
Provides support for other company issued equipment such as cell phones, tablets, etc.
Ensures that all records are completed and filed in an accurate and timely manner.
Positively represents agency to external and internal audiences. Works collaboratively within the department to maximize service opportunities and maintain a continuous improvement agenda.
Is available during nontraditional hours including some weekend and evening periods.
Serves as an emergency contact for agency locations in need of IT support outside regular business hours.
Completes all duties of the job and all work requirements.
Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Qualifications:

Associates or Bachelor’s degree in Computer Science, Computer Networking, or related IT field, or a minimum of 2 years of any combination of military service, secondary education, or related full-time employment.
Minimum of 1-year experience in the areas of end-user support and maintenance of PC hardware and software in a Windows environment.
Effective written and verbal communication skills.
Computer proficiency.
Ability to handle and maintain confidential information.
Possess a positive attitude and infect others with similar enthusiasm
Loyalty to the agency and its mission and policies.
Reliable transportation, valid driver’s license and automobile insurance.
Ability to use good judgment, discretion, and initiative.

Quick Apply

Refine Your Search

information & network jobs in waterloo, ia

COMPUTER SUPPORT SPECIALIST

Package Handler - Part Time (Warehouse like)

Replenishment Associate

IT Technician

Analyst l

Area Manager, Early Career - (2027) - Iowa

Application Support Analyst II

Associate Veterinarian- Den Herder Veterinary Hospital- Waterloo IA

Social Worker/Counselor - Licensed

Happe Homes LLP - New Construction Field Manager

Coax Splicer

Senior Social Worker - Outpatient Substance Use Disorders Program

Agency Relations Coordinator

Technical Support Engineer III- Symitar Client Services Engineering

Dispatcher

Retail Store Manager

Equipment Mechanic - Field

Paramedical Examiner

Operations Support

Certified Nurses Aide

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