Top 170 It training & knowledge management Jobs in Waterloo, Ia

Computer Support Associate - Infrastructure
CTC —Waterloo, IA
- $25 an hour
- Contract
- Background check
- Office
- Windows
Quick Apply
23h
IT Training & Knowledge Management Specialist
First Bank —Cedar Falls, IA
- Online Application
- Mid-level
- Office
- Business
- Wellness program
- Paid holidays
Quick Apply
10d
Help Desk Manager
CPM Holdings, Inc. —Waterloo, IA
- Full-time
- Computer science
- Computer Science
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Computer Support Associate
viva —Waterloo, IA
- $21.81 - $26.81 an hour
- On call
- Computer literacy
- Office
- High school diploma or GED
2d
Technical Product Manager Advisor
Jack Henry —Cedar Falls, IA
- $107,700 - $155,000 a year
- Full-time
- Remote
- Data analysis skills
- Mid-level
- Bachelor's degree
Digital Forensics Examiner - AI Trainer
DataAnnotation —Iowa
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
IT Product Manager
MARTIN BROS DISTRIBUTING CO —Cedar Falls, IA
- Full-time
- Office
- Java
- SQL
11d
Core Banking Specialist
BankIowa —Waterloo, IA
- Full-time
- Mid-level
- Office
- Business
Quick Apply
10d
EMR Analyst and Trainer
Cedar Valley Medical Specialists PC —Waterloo, IA
- Full-time
- Mid-level
- Clinic
- Continuous improvement
- Health insurance
- Dental insurance
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Cedar Falls, IA
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Software Support Representative (ACH and Wires)
Jack Henry —Cedar Falls, IA
- Weekends as needed
- Remote
- Research
- Mid-level
- 1 year
Application Support Analyst II: Card Services
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Customer Service/Technical Support
POS Professional Office Services —Waterloo, IA
- $53,500 - $65,000 a year
- 8 hour shift
- Background check
- Word processing
- Pass drug screening
- Wellness program
- Health savings account
Quick Apply
20h
Technical Support Representative III: CRM Synapsys
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Windows
- SQL
1d
Workday Analyst - Onsite
Waverly Health Center —Waverly, IA
- Full-time
- ERP systems
- English
- Mid-level
2d
Technical Lead - Wealth IT Partner Management
TruStage —Waverly, IA
- $125,100 - $187,700 a year
- Full-time
- Computer Science
- 3 years
- Analysis skills
- Disability insurance
- Health insurance
JDE Integration Specialist- SDFC
Viking Pump, Inc. —Cedar Falls, IA
- Online Application
- Computer science
- Computer Science
- SQL
4d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Waterloo, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Web Platform Manager
Viking Pump, Inc. —Cedar Falls, IA
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 3 years
2d
Technical Support Engineer III- Symitar Client Services Engineering
Jack Henry —Cedar Falls, IA
- $66,500 - $80,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript

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it training & knowledge management jobs near waterloo, ia

Computer Support Associate - Infrastructure

CTC -
Waterloo, IA

Quick Apply

Job Details

Contract
$25 an hour
23 hours ago

Qualifications

Computer operation
High school diploma or GED
Computer hardware
Driving
Customer relationship management (CRM) systems (technically supported)
Desktop applications
Computer networking
Productivity software
Desktop administration

Full Job Description

Job title: Computer Support Associate I - Infrastructure

Location 100% Onsite - Waterloo, IA, 50704

Pay rate: $25/hr on W2

Duration: 12 months

Job Description: Provides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment.Support activities require some technical background while being strongly administrative in nature.Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.

TYPICAL EXAMPLES: --management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams.Proves support for conference rooms, asset lifecycle management, and computer deployments for unit customers. Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix.

TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.Documents recording and/or distributing information.Has some breadth, depth and/or frequency of interaction with external contacts.Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.Responsible for effective e-mail communications and ability to create and maintain basic documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updatesExterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requestsResponsible for recognizing problems with the processes/operations supported.Is responsible for resolving those problems with pre- established and documented solutions.Is responsible for reporting to others those problems that fall outside the scope of established procedures.Maintains equipment, supplies, data supporting processes or operations.Typical examples include scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.Applies some technical knowledge in the support of processes or operations

TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.

Additional Details

Must be able to work 1st and 3rd shift. 1st shift hours 6:00 AM - 4:30 PM 3rd shift hours 6:00 PM - 5:00 AM. Assignment will start 1st shift but during busy season and needs candidate will need to be flexible to work 3rd shift hours as well.
To provide onsite deskside Tier 2 support performing the following duties:
Primary Duties for this role:
Deploying new computers to replace old ones.
Upgrading to window 11 from 10
Imaging computers
Disposing of outdated assets
Strong Software skills: PowerShell, python, etc.
On your feet a lot- Must be able to lift 50 pounds
Metatarsal safety boots required first day
Lifting and moving printers

Additional details:-

Documents recording and/or distributing information.
Has some breadth, depth and/or frequency of interaction with external contacts.
Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basicdocuments/records
Responsible for recognizing problems with the processes/operations supported.
Is responsible for resolving those problems with pre- established and documented solutions.
Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations.

Job Requirements:-

Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts
Ability to drive locally
1 year or more IT experience preferred, but recent college graduates will be considered

Education Requirements:-

Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

NIT01

Pay: $25.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

it training & knowledge management jobs in waterloo, ia

Computer Support Associate - Infrastructure

IT Training & Knowledge Management Specialist

Help Desk Manager

Computer Support Associate

Technical Product Manager Advisor

Digital Forensics Examiner - AI Trainer

IT Product Manager

Core Banking Specialist

EMR Analyst and Trainer

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Software Support Representative (ACH and Wires)

Application Support Analyst II: Card Services

Customer Service/Technical Support

Technical Support Representative III: CRM Synapsys

Workday Analyst - Onsite

Technical Lead - Wealth IT Partner Management

JDE Integration Specialist- SDFC

Seasonal, Operations Technical Specialist (Part Time)

Web Platform Manager

Technical Support Engineer III- Symitar Client Services Engineering

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