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Dispatcher

First Student -
Augusta, ME

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Job Details

Full-time
$26.00 - $27.50 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Computer operation
Phone answering
Phone communication
Managing public transportation fleets
Two-way radios for driver communication
Service scheduling
Incident Escalation
High school diploma or GED
Organizational skills
Logistics company experience
Dispatch software communication
Computer skills
Escalation handling
Communication skills
Entry level

Full Job Description

Dispatcher - Augusta School Department

Location: Augusta, ME
Pay: $26.00-$27.50 per hour, based on experience
Schedule: Monday-Friday | Split shift, approximately 5:30 a.m.-4:30 p.m. with an extended midday break

First Student is now hiring a Dispatcher to support our Augusta School Department operation.

Our Dispatchers help keep daily transportation running safely, efficiently, and on schedule. In this role, you will coordinate routes, communicate with drivers and staff, respond to service issues, and provide front-line operational support throughout the day.

What You'll Do

Coordinate and monitor daily bus routes and schedules
Communicate with drivers, monitors, management, and school personnel
Monitor route performance and help address delays or service concerns
Handle phone and radio communication professionally and efficiently
Document route changes, scheduling concerns, and operational issues
Provide guidance and support to drivers and transportation staff
Escalate service or safety concerns to Operations Leadership as needed

What We're Looking For

Previous dispatching, transportation, logistics, or related operational experience preferred
Strong communication and organizational skills
Ability to remain calm and make sound decisions in a fast-paced environment
Basic computer skills and familiarity with scheduling or dispatch systems
High school diploma or equivalent

Why Join First Student?

$26.00-$27.50 per hour, based on experience
Monday-Friday schedule aligned with school operations
Medical, dental, and vision coverage
401(k) savings plan with company match
Paid holidays and vacation time
Career advancement opportunities across North America
Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot
Supportive, team-oriented work environment

At First Student, safety, dependability, and customer care are at the center of everything we do. Join a stable organization where your work directly supports students, families, schools, and the local community.

Apply today to join our Augusta team.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

First Student is committed to providing a drug-free workplace.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Owner Operator CDL-A Regional Driver (No Forced Dispatch | Home Time Your Way)

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